October 5, 2015

Collaborative work goes hand in hand with better talent retention ⁰

by Neil Franklin • Flexible working, News, Technology

Companies are rethinking the tools they use to keep employees engaged and loyal – especially at a time when flexibility and choice are increasingly important to an workforce that craves mobility and choice. A newly released survey from Jive Software claims that as the workforce continues to evolve and new future of work trends emerge, seven out of ten (72 percent) employees want to use more technology in the workplace that enables them to work from anywhere. Furthermore, the same percentage state that the freedom to try tools make them more effective in their job, with 43 percent finding it a powerful loyalty driver. According to the study of 1,000 US based employees, firms are also catching on to future of work trends and the impact that technology can have for employee retention. Eighty-four percent of employers want to implement technology that enable workplace flexibility.

October 3, 2015

Death of the office + Gen Z at work + Transformational management ⁰

by Sara Bean • Flexible working, Flooring, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s issue; Mark Eltringham on why the facts don’t support the myth that the office is dying; and what Anaïs Nin can teach us about the way we design and use workplaces. The CIPD issues a new set of case studies that demonstrate the important role of HR in aiding transformational change; the BSIA explains why Generation Z is the first tribe of true digital natives; and human error is still the leading cause of data loss for UK organisations. More Americans than ever choose to work from home, but homeworking Brits are growing increasingly disconnected from their colleagues. And evidence that a caring and supportive boss is the missing link between employee engagement and mental health. Visit our new events page, subscribe for free quarterly issues of Work&Place and weekly news here. And follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

October 2, 2015

For once and for all, please stop with this ‘death of the office’ stuff ⁰

by Mark Eltringham • Comment, Furniture, Property, Technology, Workplace design

I was involved in a meeting with an office fit-out company this week which involved a discussion of how their clients can develop misconceptions about the extent to which their contemporaries are introducing new office design and management models based on agile working, shared space, mobile technology and all that other good stuff. This presents a particular challenge for firms in the sector because their day to day experiences of what clients talk about and ask from them can be pretty removed from the things talked about in the media. If you were to judge the state of the office solely on the basis of what you read and hear and see at shows, it would be easy to conclude that the office is indeed dying and dragging down with it the markets for office furniture, commercial property and traditional technology. The problem is that the facts don’t support that notion at all.

September 30, 2015

Sales of tablets will go into reverse next year, claims new report ⁰

by Neil Franklin • News, Technology, Wellbeing

A new study from US based technology research organisation ABI Research claims that sales of tablets as well as their worldwide user base will start to shrink next year for the first time. According to the study, the global installed base of tablets will recede as shipments of large slate devices continue their decline as users switch their preference to larger smartphones. While sales of tablets enjoyed consistent growth between 2010 and 2014, the report claims that buyers are looking to replace this generation of products and are discovering that they can enjoy much of the same functionality thanks to the growth in popularity of smartphones with larger screens and a broader range of software and apps. Small businesses, meanwhile, are increasingly attracted to hybrid laptops as a replacement for tablets. According to the study, usage of tablets worldwide will peak at the end of this year.

September 30, 2015

Human error remains the leading cause of data loss for UK organisations ⁰

by Neil Franklin • News, Technology

New research suggests that human error is still the leading cause of data loss for UK organisations. According to the study from technology security firm Databarracks, based on responses from 400 IT decision makers, around a quarter (24 percent) of organisations admitted to a data loss caused by a mistake by employees over the last twelve months. Other high-scoring causes of data loss included hardware failure (21 percent) and data corruption (19 percent). Perhaps surprisingly, only a little over half of respondents (55 percent) had a specific disaster recovery plan in place and another 15 percent intended to create one over the next twelve months. This is in spite of the fact that a quarter (25 percent) of those surveyed admitted they had been subject to a cyber attack in the preceding year. As we reported this week, such attacks now cost the UK some £200 billion each year.

September 29, 2015

Cyber attacks cost global businesses over £200bn a year ⁰

by Sara Bean • Facilities management, News, Technology

Ashley Madison and Sony are the high profile victims of cyber-hacking, but with hacks becoming more prevalent, nearly half of firms are putting themselves in the firing line by having no comprehensive strategy to prevent digital crime, the latest Grant Thornton International Business Report (IBR) has warned. It says the total cost of cyber-attacks globally are estimated to be more than £200bn (US$315bn*) over the past 12 months and more than one in six businesses have faced a cyber attack in the past year. The UK government has classified cyber security as one of the four top threats to the UK, alongside natural disasters, international terrorism and military invasion. The global survey of 2,500 business leaders in 35 economies found that 15 percent of businesses have faced a cyber attack in the past year, with businesses in the EU (19 percent) and North America (18 percent) the most heavily targeted.

September 29, 2015

Fifth of employers not productive enough to afford Living Wage warns CIPD ⁰

by Sara Bean • News, Technology, Workplace

Although the UK has experienced two years of solid economic growth, a fifth (21 percent) of organisations are still stuck in survival mode and aren’t making the necessary investments in equipment or people to boost their productivity a new report from the CIPD has revealed. A further 29 percent of employers are failing to get the right balance between investment in their workforce and investment in technology and equipment. Investing in Productivity found a clear link between an organisation’s mindset and its approach to investment, which could help to explain the UK’s poor productivity performance in recent years. The CIPD’s chief economist Mark Beatson warns that too many businesses are being held back by an ‘ambition ceiling’ which is preventing them from making the productivity gains needed to achieve business growth and implement the new National Living Wage without risk of job cuts.

September 25, 2015

Nearly half of UK workers complain of wasted time in office meetings ⁰

by Sara Bean • News, Technology, Workplace, Workplace design

If you’ve sat through meetings where half the participants pay more attention to their phone than the people in the room you’re not alone. A recent YouGov study commissioned by arvato UK found an ‘always on’ culture and raft of distractions at people’s fingertips mean an average 33 percent of workers confess to checking personal emails, social media or sending personal SMS messages during meetings. An astounding six percent of workers find it such a struggle to stay focused they even take naps during meetings. And despite new technology causing a distraction, old technology also plays a role in meeting efficiency, with almost half of workers (45 percent) experiencing delays and interruptions due to IT issues. A lack of discipline and poor adherence to best practice processes is another challenge, with 43 percent of UK employees regularly experiencing meetings that start late or overrun.

September 24, 2015

Unhelpful generalisations about generations based on hype, claims report ⁰

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

For the first time, the age span of people in any workplace is now routinely between 16 and 75, as more people work past 60 than ever before. This means the UK is experiencing the widest working demographic in living memory. Yet generalisations about generations may simply be unhelpful, a new study into employee benefits has concluded. The report by Martha How, reward partner at Aon suggests a trend towards generational segmentation is much too simplistic and not necessarily supportive of employees or employer’s needs. She argues that the common view that we now have five generations in the workforce, each with differing needs and preferences are being overplayed. In fact, there is often too much of a tendency drift into caricature – for example, that twenty-somethings aren’t interested in pensions, while fifty-somethings worry mainly about pension and health.

September 18, 2015

What Robert Frost can teach us about the changing workplace

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology

The great Twentieth Century American poet Robert Frost is arguably best known these days for two quotations that have – usually in bastardised versions – entered into common usage. The first is the final verse of his poem The Road Not Taken, and especially the final three lines: “Two roads diverged in a wood, and I /I took the one less traveled by, / And that has made all the difference.” The second is a quotation: “The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office”; which should be pinned up in every reception area and is usually rendered as something like ‘when you get to work, don’t leave your brain at the door.’ Both come to mind when you read something like the report entitled ‘Next Generation Working Life’ from Ericsson’s Networked Society Lab.

September 17, 2015

Growth of on demand economy is transforming work and workplaces ⁰

by Mark Eltringham • Comment, Flexible working, News, Technology, Workplace design

Some of the key characteristics of the workplace of the near future are starting to crystallise pretty rapidly. In many ways, employees are aware of this to a greater extent than employers, legislators and politicians. For example, this week and over recent weeks Uber has been arguing in courts around the world that its drivers are not employees but are in fact self-employed. This is the shape of things to come. In the UK, around a fifth of the workforce is already freelance or self-employed, something which politicians like to misinterpret as small business, possibly because it makes them look better because they associate it with entrepreneurialism and the prospects of these firms employing other people. The idea this is simply not the case is supported by a new report from software provider Intuit which claims that just 13 percent of British workers think they will be in traditional employment in 2025.

September 9, 2015

‘Climate smart’ cities could generate global savings of $17 trillion ⁰

by Mark Eltringham • Cities, Environment, Facilities management, News, Technology

Newly published research claims that investing in public and low emission transport, building efficiency, and waste management in cities could generate worldwide savings of US$17 trillion by 2050. The Global Commission on Economy and Climate, an independent organisation comprising former finance ministers and leading research institutions from Britain and six other countries, found climate-smart cities would spur economic growth and a better quality of life – at the same time as cutting carbon pollution. These investments could also reduce greenhouse gas emissions by 3.7 Gt CO₂e per year by 2030, more than the current annual emissions of India. With complementary national policies such as support for low-carbon innovation, reduced fossil fuel subsidies, and carbon pricing, the savings could be as high as US$22 trillion according to the report.