September 30, 2015

Human error remains the leading cause of data loss for UK organisations ⁰

New research suggests that human error is still the leading cause of data loss for UK organisations. According to the study from technology security firm Databarracks, based on responses from 400 IT decision makers, around a quarter (24 percent) of organisations admitted to a data loss caused by a mistake by employees over the last twelve months. Other high-scoring causes of data loss included hardware failure (21 percent) and data corruption (19 percent). Perhaps surprisingly, only a little over half of respondents (55 percent) had a specific disaster recovery plan in place and another 15 percent intended to create one over the next twelve months. This is in spite of the fact that a quarter (25 percent) of those surveyed admitted they had been subject to a cyber attack in the preceding year. As we reported this week, such attacks now cost the UK some £200 billion each year.

September 29, 2015

Cyber attacks cost global businesses over £200bn a year ⁰

by Sara Bean • Facilities management, News, Technology

Ashley Madison and Sony are the high profile victims of cyber-hacking, but with hacks becoming more prevalent, nearly half of firms are putting themselves in the firing line by having no comprehensive strategy to prevent digital crime, the latest Grant Thornton International Business Report (IBR) has warned. It says the total cost of cyber-attacks globally are estimated to be more than £200bn (US$315bn*) over the past 12 months and more than one in six businesses have faced a cyber attack in the past year. The UK government has classified cyber security as one of the four top threats to the UK, alongside natural disasters, international terrorism and military invasion. The global survey of 2,500 business leaders in 35 economies found that 15 percent of businesses have faced a cyber attack in the past year, with businesses in the EU (19 percent) and North America (18 percent) the most heavily targeted.

September 29, 2015

Fifth of employers not productive enough to afford Living Wage warns CIPD ⁰

by Sara Bean • News, Technology, Workplace

Although the UK has experienced two years of solid economic growth, a fifth (21 percent) of organisations are still stuck in survival mode and aren’t making the necessary investments in equipment or people to boost their productivity a new report from the CIPD has revealed. A further 29 percent of employers are failing to get the right balance between investment in their workforce and investment in technology and equipment. Investing in Productivity found a clear link between an organisation’s mindset and its approach to investment, which could help to explain the UK’s poor productivity performance in recent years. The CIPD’s chief economist Mark Beatson warns that too many businesses are being held back by an ‘ambition ceiling’ which is preventing them from making the productivity gains needed to achieve business growth and implement the new National Living Wage without risk of job cuts.

September 25, 2015

Nearly half of UK workers complain of wasted time in office meetings ⁰

by Sara Bean • News, Technology, Workplace, Workplace design

If you’ve sat through meetings where half the participants pay more attention to their phone than the people in the room you’re not alone. A recent YouGov study commissioned by arvato UK found an ‘always on’ culture and raft of distractions at people’s fingertips mean an average 33 percent of workers confess to checking personal emails, social media or sending personal SMS messages during meetings. An astounding six percent of workers find it such a struggle to stay focused they even take naps during meetings. And despite new technology causing a distraction, old technology also plays a role in meeting efficiency, with almost half of workers (45 percent) experiencing delays and interruptions due to IT issues. A lack of discipline and poor adherence to best practice processes is another challenge, with 43 percent of UK employees regularly experiencing meetings that start late or overrun.

September 24, 2015

Unhelpful generalisations about generations based on hype, claims report ⁰

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

For the first time, the age span of people in any workplace is now routinely between 16 and 75, as more people work past 60 than ever before. This means the UK is experiencing the widest working demographic in living memory. Yet generalisations about generations may simply be unhelpful, a new study into employee benefits has concluded. The report by Martha How, reward partner at Aon suggests a trend towards generational segmentation is much too simplistic and not necessarily supportive of employees or employer’s needs. She argues that the common view that we now have five generations in the workforce, each with differing needs and preferences are being overplayed. In fact, there is often too much of a tendency drift into caricature – for example, that twenty-somethings aren’t interested in pensions, while fifty-somethings worry mainly about pension and health.

September 18, 2015

What Robert Frost can teach us about the changing workplace

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology

The great Twentieth Century American poet Robert Frost is arguably best known these days for two quotations that have – usually in bastardised versions – entered into common usage. The first is the final verse of his poem The Road Not Taken, and especially the final three lines: “Two roads diverged in a wood, and I /I took the one less traveled by, / And that has made all the difference.” The second is a quotation: “The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office”; which should be pinned up in every reception area and is usually rendered as something like ‘when you get to work, don’t leave your brain at the door.’ Both come to mind when you read something like the report entitled ‘Next Generation Working Life’ from Ericsson’s Networked Society Lab.

September 17, 2015

Growth of on demand economy is transforming work and workplaces ⁰

by Mark Eltringham • Comment, Flexible working, News, Technology, Workplace design

Some of the key characteristics of the workplace of the near future are starting to crystallise pretty rapidly. In many ways, employees are aware of this to a greater extent than employers, legislators and politicians. For example, this week and over recent weeks Uber has been arguing in courts around the world that its drivers are not employees but are in fact self-employed. This is the shape of things to come. In the UK, around a fifth of the workforce is already freelance or self-employed, something which politicians like to misinterpret as small business, possibly because it makes them look better because they associate it with entrepreneurialism and the prospects of these firms employing other people. The idea this is simply not the case is supported by a new report from software provider Intuit which claims that just 13 percent of British workers think they will be in traditional employment in 2025.

September 9, 2015

‘Climate smart’ cities could generate global savings of $17 trillion ⁰

by Mark Eltringham • Cities, Environment, Facilities management, News, Technology

Newly published research claims that investing in public and low emission transport, building efficiency, and waste management in cities could generate worldwide savings of US$17 trillion by 2050. The Global Commission on Economy and Climate, an independent organisation comprising former finance ministers and leading research institutions from Britain and six other countries, found climate-smart cities would spur economic growth and a better quality of life – at the same time as cutting carbon pollution. These investments could also reduce greenhouse gas emissions by 3.7 Gt CO₂e per year by 2030, more than the current annual emissions of India. With complementary national policies such as support for low-carbon innovation, reduced fossil fuel subsidies, and carbon pricing, the savings could be as high as US$22 trillion according to the report.

September 7, 2015

Employment is increasingly dependent on an ability to get on with people ⁰

by Mark Eltringham • Knowledge, News, Technology, Workplace

It can be heartening to learn that there will still be a role for humans in the forthcoming world of robots, drones and driverless vehicles. Inevitably, it is those skills that are hard to automate that will define many of the human jobs of the near future and so one of the skills that will continue to attract paid employment will be the ability to get on with other people. This skill has already defined the labour market for the past 35 years and helped to narrow gender differences in the job market. These are the main conclusions of a new report published by David Deming of the US based National Bureau of Economic Research. According to his working paper “The Growing Importance of Social Skills in the Labor Market,” which is currently awaiting peer review, nearly all job growth since 1980 has been in occupations that depend to a large extent on well developed social skills.

September 4, 2015

UK surveyors remain slow to adopt BIM despite awareness of risks ⁰

by Mark Eltringham • News, Property, Technology

According to a new survey from the Royal Institution of Chartered Surveyors, around a half (49 percent) of surveyors do not use Building Information Modelling (BIM) on a regular basis, despite the fact that a significant majority (74 percent) have considered the business case and a similar proportion (73 percent) acknowledge that non-adoption will create significant challenges for the UK construction sector. When asked for the reason for non-adoption. around two thirds (68 percent) feel they lack the information to adopt BIM properly, a third (31 percent) claim there is no need for their own firm and a quarter (26 percent) say they lack the technical skills needed for adoption. This is in spite of that fact that over half of all respondents (55 percent) say that they are currently working with architects that use BIM.

September 3, 2015

People are holding more meetings, including at weekends claims report ⁰

by Mark Eltringham • Flexible working, News, Technology

The increasingly globalised nature of work, greater workforce mobility and the development of new technology are the main forces influencing the way people meet, claims a new study from Blue Jeans Network, a US based provider of video-conferencing systems. The firm’s State of the Modern Meeting Report , draws on its own data from more than five million online meetings in 177 countries to explore the way meetings are evolving. One of the report’s more intriguing claims is that weekend meetings have become far more frequent over the past two years with an increase of 49 percent in the number of meetings taking place on Saturdays, and an 84 percent increase in those taking place on Sundays. The report suggests that while on-site video-conferencing is becoming more popular, around a quarter of meetings have at least one video caller who is away from the office.

August 31, 2015

Lack of flexible working cost firms £1.5 million during tube strikes ⁰

by Mark Eltringham • Flexible working, News, Technology

The strikes by London Underground workers over the past two months have cost UK businesses some 1.5 million working hours because they did not have the flexible working policies and systems in place to allow them to adapt. According to a study of 1,000 employees from comms provider MeetingZone, just nine percent of firms offered staff the chance to work from home. Nearly three quarters (72 percent) of respondents said they felt let down by their employers’ policies and response to the strikes. The lost working time cited by the report has been calculated on the basis of people arriving late for work. Almost half of respondents claimed they were up to an hour late arriving at work on the days of the strikes with two-thirds (66 percent) claiming they were an average of 38 minutes late. A further two strikes are planned for 8 and 10 September.