May 27, 2014

A third of UK workers would welcome a digital assistant to free up their time

by Mark Eltringham • Comment, News, Technology

A vision of the present. © Pixar Studios

In the 2008 Pixar film WALL-E, humans have fled the planet they have destroyed in an orgy of garbage-generating mass-consumerism and been reduced to morbidly obese, sedentary lumps living vicariously through screens and whose every need is catered for by the machines around them. Well, they say the best science fiction is really about the present day and sure enough, it appears that many of us are perfectly happy with the idea of suckling at the galvanised teat of a robot overlord. A new survey carried out by ClickSoftware claims that a third of UK employees would welcome the idea of having a personal digital assistant to help them carry out everyday tasks. Over half (58 percent) hope that intelligent apps will take on at least a tenth of their workload in the future, especially those tasks considered mundane and repetitive such as administration, work scheduling and planning journeys.

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May 23, 2014

Workplace design and management of TMT sector aped by other firms

by Mark Eltringham • Facilities management, Flexible working, Property, Technology, Workplace design

The publication of a report last week by the British Council for Offices highlights the wider impact of workplace design trends and commercial property arrangements in the increasingly important Technology, Media and Telecoms (TMT) sector. Not least it suggests that they are having a transformational influence on the way firms in other sectors approach leases, workplace design and the changing nature of work. It is no coincidence that the TMT sector is the one most commonly associated with the employment of the much-talked-about Gen Y demographic, nor that the business practices most commonly associated with this overly-stereotyped group are those that are having the greatest influence in the way we design and manage offices.

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May 21, 2014

Information overload is a big problem for ‘infobese’ UK workers

by Mark Eltringham • Flexible working, Technology, Workplace

We all know –or should – that we have a real problem with information. We are not only deluged with the stuff, we appear increasingly willing to wallow in it voluntarily, even when we know it’s bad for us. The full extent of the challenge we face managing information is laid bare in a new report from Microsoft called ‘Defying Digital Distraction’. The study is based on a survey carried out by YouGov which found that 55 per cent of 2,000 British office staff experience some form of information overload at work. A similar proportion feel they are distracted by information, just under half (43 per cent) experience stress as a result, a third (34 per cent) feel overwhelmed by it and 28 per cent believe it affects their personal wellbeing. The report is fronted by Dave Coplin, the Chief Envisioning Officer of Microsoft UK who we interviewed last year and coincides with the publication of Dave’s new book called The Rise of the Humans: how to outsmart the digital deluge.

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May 20, 2014

Impact of BYOD is increasingly blurring lines between work and leisure

by Sara Bean • Flexible working, News, Technology

The influence of BYOD (Bring Your Own Device) on working life grows, with the line between work and home life increasingly blurred. According to the annual Edenred-Ipsos Barometer of 8,800 workers across Europe two-thirds of employees report that work keeps them busy out of hours. Laptops, smartphones, tablets and other devices are making it easier for people to work from home, with around half (54 per cent) of UK organisations giving employees access to this technology. However, despite these new tools being perceived as having a positive impact on the quality of life at work, respondents were critical of the actions taken by companies: 39 per cent feel that the efforts made to introduce new ways of organising work are insufficient, 36 per cent feel the same about wellbeing at work and 28 per cent about the flexibility of the organisation of working hours.

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May 16, 2014

Facilities managers beaten to coveted place in boardroom by a piece of software

by Mark Eltringham • Facilities management, News, Technology

Machines and boardrooms don’t mix well

It has always been the ambition of facilities managers to take their place in the boardroom. Yet, after thirty years of trying, with only the occasional cursory glimpse of the C-Suite, it appears they have been beaten to it by a piece of software. A venture capital firm called Deep Knowledge Ventures has appointed a computer algorithm to its board of directors. This is either the shape of things to come or a gimmick*, but the software will have a vote on whether the speculators will invest in a particular business or not. The software, called Vital, won’t be making judgements on gut instinct but will take the non-visceral route of chewing through huge amounts of data before coming to a conclusion.

*It’s a gimmick.

May 16, 2014

Four million people in UK now work from home, claims TUC

by Mark Eltringham • Flexible working, News, Technology

Figures released today by the TUC to mark National Work from Home Day show that more than 4 million people now regularly work from home; a rise of more than 62,000 over the course of the last year. The number of people who say they usually work from home increased by 62,000 over the course of last year to reach more than four million for the first time. The findings are from a new TUC analysis published to mark national work from home day, organised by Work Wise UK. The TUC analysis of figures from the Office for National Statistics shows that the number of regular home-workers has risen by over a half a million since 2007 – an increase of more than 10 per cent. Millions of workers across the UK occasionally work from home too, says the TUC. (more…)

May 15, 2014

Support for flexible working an increasing challenge for IT managers, claims survey

by Mark Eltringham • Flexible working, News, Technology

One of the greatest challenges currently facing IT managers is providing secure and robust technological infrastructure for flexible working, and it is set to become even greater as more and more firms adopt Cloud based working, according to a new report from technology specialists ControlCircle. The survey of 250 UK based CIOs, ‘IT Growth and Transformation’ found that over the next five years the increasing mobility of the workforce is going to present them with a range of increasingly important challenges, with IT leaders predicting that security (56 percent), cloud (46 percent) and mobility (41 percent) set to become the biggest challenges they face. The survey also revealed that nearly half (48 percent) of respondents experience hourly, daily and weekly technology availability issues and a fifth (21 percent) experience business downtime daily or hourly as a result.

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May 6, 2014

US employers hold very mixed views on flexible working, claims report

by Mark Eltringham • Flexible working, News, Technology, Workplace

It’s not just companies in the UK who appear to have mixed and sometimes contradictory views on the principles of flexible working. A new study from the US based Families and Work Institute in partnership with the Society for Human Resource Management has found that while more and more firms are open to the idea of working from home for permanent employees, other forms of flexible working such as job sharing, career breaks or sabbaticals to deal with personal and family issues. The 2014 National Study of Employers found that two-thirds (67 percent) of US organisations now allow employees to work from home at least some of the time, up from 50 per cent in 2008. In addition, 41 per cent of firms let workers decide their own working hours, compared to 32 per cent in 2008. However there are falls in the proportion of employers willing to let staff work flexibly in other ways.

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May 1, 2014

Wearable technology will improve productivity and job satisfaction, claims report

by Mark Eltringham • News, Technology, Workplace

It’s remains a cause of a great deal of rancour in workplaces and public spaces around the world but new research from Goldsmiths, University of London claims that wearable technology can boost employee productivity by over 8 percent and job satisfaction by around 3.5 percent. The study was carried out as part of the University’s Human Cloud at Work (HCAW) programme and was designed to explore the effects of wearable technologies such as Google Glass in the workplace and on employee wellbeing, productivity and job satisfaction. HCAW is a two-year collaborative project between the Institute of Management Studies and cloud specialist Rackspace to investigate how cloud-enabled wearable devices will impact on individuals and businesses.

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April 18, 2014

The latest issue of Insight is now available to view online

by Sara Bean • Architecture, Facilities management, Newsletter, Technology, Workplace, Workplace design

In the latest Insight newsletter, available to view online; read (and watch) a list of some of the greatest songs to deal with the arcane subject of office furniture and discover the six dimensions of wellbeing that can be impacted by the design of the physical environment. Details of the first free and publicly available resource for building professionals to access detailed comparative data on carbon in buildings; and research that shows moderate stress levels can actually help a manager’s performance. Mark Eltringham suggests the real reasons why so many employers champion the open plan office layout and argues the design of trains [pictured] is almost as great an indicator of workplace thinking as the office itself. Finally, our regular contributor Simon Heath defends the much maligned HR function. To automatically receive our weekly newsletter, simply add your email address to the box on the home page.

April 16, 2014

European Commission names Munich as continent’s main tech hub

by Mark Eltringham • News, Property, Technology

Never mind the Champion’s League, there is a fascinating battle across Europe’s major cities to win the tech hub crown, or at least wear it for a year before it is snatched away by some other agglomeration of latte-sipping arrivistes. The latest City to be awarded the mantle is, perhaps surprisingly, Munich often seen as something of a laggard even within the borders of Germany, playing second fiddle to Berlin. According to the European Commission report (not so snappily titled Mapping the European ICT Poles of Excellence: The Atlas of ICT Activity in Europe) even London, usually regarded as the continent’s tech heartland, bends the knee to the Bavarian City. According to the report’s authors Munich is particularly strong in research and development, although it loses out to London on other factors including networking and access to finance. Paris was placed third.

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April 10, 2014

A rail network carrying people on blurred lines into the future of work

by Mark Eltringham • Comment, Flexible working, Technology, Workplace design

The UK rail industry has a somewhat ambiguous relationship with the idea of remote working. While the business case for the controversial HS2 rail line was until recently predicated on the remarkable assumption that people don’t work on trains (now replaced by another set of assumptions to get to the numbers it needs for politicians to go along with it all), the number of journeys people make on trains has been increasing steadily for some time, regardless of the potential for technology to make many of those journeys unnecessary. So while we’re already into uncharted territory in our ability to forecast the impact of new technology and working practices on the need for physical presence, the train and the rail network does offer us a touchstone for thinking about it. And what we find in that respect is a blurring of the lines between several worlds, as we do in pretty much every aspect of our lives.