Insight weekly: Putting the brakes on the robots + The problem with recycling + The workplace in art

Insight weekly: Putting the brakes on the robots + The problem with recycling + The workplace in art 0

In this week’s Newsletter; eminent scientists from the Royal Society and British Academy call for a new approach to deal with the challenges of automation; Michael Tyerman on why it’s no longer enough to use recycled materials; Mark Eltringham considers how artists have depicted the workplace over the centuries; Neil Usher describes the thinking behind the groundbreaking new offices for Sky; Ian Ellison in conversation with Ben Waber in the Workplace Matters podcast; the stellar growth of telecommuting in the US; how smartphones distract us even when they’re not even on; and much more. Download our Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Automation and data need radically new systems of governance according to scientists

Automation and data need radically new systems of governance according to scientists 0

automationThe current framework for governing automation and the management and use of data cannot keep pace with technological advances, according to a new report by the Royal Society and the British Academy. The report calls for the establishment of a new, independent body to steward an overall framework that can safeguard public confidence and ensure that the potential benefits of data use such as improved public services, better healthcare and business innovation are fully realised. The two National Academies convened leading figures from the Sciences, Humanities and Social Sciences to undertake a detailed review of the current governance landscape for data usage and management. Data Management and Use: Governance in the 21st Century found that data usage, data collection and management are increasingly intertwined, and new ways of using data make it difficult to define which data is sensitive.  It found that, while the current governance architecture provides a lot of what is needed to deal with these challenges, there are clear gaps and too many silos, such that tensions between how individual and collective benefits and risks are negotiated are not always identified and addressed in a transparent and inclusive way.

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Employees unaware extent of digital monitoring their employers are legally allowed

Employees unaware extent of digital monitoring their employers are legally allowed 0

Employees unaware extent of digital monitoring access employers legally allowed

Most employees incorrectly believe the monitoring by their bosses of their personal social media and work email is illegal, but they’d be wrong, new data from Broadband Genie has revealed. The research found public ignorance over monitoring in the workplace, with the majority (79 percent) believing that workplaces weren’t legally allowed to monitor personal social media accounts. Similarly, the opening of work mail or email (58 percent), recording of work phone calls (53 percent) and checking logs of websites (36 percent) were all believed to be illegal. However, sources such as Citizens Advice explain workplaces in the UK can monitor employees use of phone, internet and email if, “it relates to business, the equipment being monitored is provided partly or wholly for work, [and] the employer has made all reasonable efforts to inform the employee that communications will be monitored”.

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Artificial intelligence could add £232 billion to UK GDP by 2030, claims PwC research

Artificial intelligence could add £232 billion to UK GDP by 2030, claims PwC research 0

UK GDP could be around 10 percent higher in 2030 as a result of artificial intelligence (AI) – the equivalent of an additional £232 billion, according to new research by PwC. This makes AI the biggest commercial opportunity in today’s fast-changing economy, according to the report’s authors. The research shows that the majority of the UK’s economic gains over the period to 2030 will come from increasing consumer demand resulting from AI driving a greater choice of products, increased personalisation of those products and making them more affordable over time. Labour productivity improvements will also drive GDP gains, but to a lesser extent. PwC’s research notes that the benefits from labour productivity growth will be felt first, with the increased consumption-led benefits from AI-enhanced products coming through later as more of them come onto the market. As this happens, competition within the AI goods market will increase dramatically, leading to future increases in the value of goods to consumers and therefore the amount people spend on them.

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The mere presence of a smartphone causes people to suffer brain drain

The mere presence of a smartphone causes people to suffer brain drain 0

You may think it’s enough to mute or put away your smartphone when trying to carry out some focused work, but a new academic study suggests that the mere presence of a smartphone reduces our ability to concentrate. The study of over 500 subjects was carried out by researchers at the University of Texas and published in the Journal of the Association for Consumer Research, found that the brain suffers from the unconscious potential to browse, play games and communicate. Even when hidden in drawer or bag, the existence of a smartphone reduces people’s ability to carry out even relatively simple cognitive tasks.

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Largest trial of driverless vehicles takes to the streets of two cities in the UK

Largest trial of driverless vehicles takes to the streets of two cities in the UK 0

The UK’s largest trial of connected and autonomous vehicle technology has been given the green light to move out onto city streets, after a UK consortium completed its final set of private test track demonstrations. Project partners Jaguar Land Rover, Ford and Tata Motors European Technical Centre (TMETC) are set to trial vehicles on the roads of Milton Keynes and Coventry, as Jaguar Land Rover announced the latest version of their automated, driverless vehicle technology. The three vehicle manufacturers are taking part in the £20 million UK Autodrive research and development project, jointly funded by government and industry. UK Autodrive claims to be the first project in the UK to showcase the benefits of having cars that can “talk” to each other across multiple makes of car. Three of the seven key features of connected cars (see full list below) will be trialled during the three-year programme.

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The changing world of people analytics and digital ethics in the workplace

The changing world of people analytics and digital ethics in the workplace 0

This year’s Think FM conference at the Science Museum may prove to be a watershed moment for the global facilities management and workplace sectors, as its focus was on connectivity, data and the Internet of Things. The event’s keynote speaker was Ben Waber, one of the world’s leading thinkers on the ways in which this unprecedentedly connected era relates to people and the workplace. Ben is the president and CEO of people analytics firm Humanyze, an alumnus of MIT and a visiting scientist at MIT Media Lab.

I was fortunate to be able to sit down with him recently to discuss the characteristics of this new age of connectivity and the changing nature of digital ethics and ask him whether the future of HR, IT and FM is at the mercy of people data analytics, amongst other things. This is becoming a common theme for the Workplace Matters podcast as we see a more widespread realisation that the workplace is no longer a merely physical entity and our attention shifts to people and how they interact with each other and the places they work. Subscribe and listen to this and all episodes on Acast or iTunes, on any mobile device.

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Ian Ellison is one of the UK’s foremost commentators on workplace and facilities management issues. He is a Partner of consultancy 3edges (@_3edges) and the host and creator of the Workplace Matters podcast (@wpmpodcast). Prior to that he was a lecturer at Sheffield Hallam the University and had a ten-year career in operational FM in both in-house and outsourced roles. If you have any feedback or suggestions for future episodes – contact him @ianellison or at www.3edges.co.uk.

US experiences huge increase in telecommuting since 2005, claims study

US experiences huge increase in telecommuting since 2005, claims study 0

FlexJobs and Global Workplace Analytics have published their 2017 State of Telecommuting in the US Employee Workforce report, which claims to be the most up-to-date and comprehensive data analysis available on the state of working from home in the United States. According to the study, the number of people telecommuting in the US increased by 115 percent between 2005 and 2015. Other key findings of the study include: 3.9 million U.S. employees, or 2.9 percent of the total U.S. workforce, work from home at least half of the time, up from 1.8 million in 2005 (a 115 percent increase since 2005); the average telecommuter is 46 years of age or older, has at least a bachelor’s degree, and earns a higher median salary than an in-office worker; roughly the same population of women and men telecommute; and in more than half of the top US metro areas telecommuting exceeds public transportation as the commute option of choice. The report’s definition of telecommuting refers to non-self-employed people who principally work from home at least half of the time.
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Digital tech is fastest growing sector in Scotland, claims report

Digital tech is fastest growing sector in Scotland, claims report 0

The digital technology sector is forecast to grow twice as fast as the Scottish economy overall in the years to 2024, according to research published by Skills Development Scotland and the Digital Technologies Skills Group. This growth is ‘creating unprecedented demand for digital skills with employers across all sectors seeking to harness the benefits of technology to drive innovation and increase competitiveness’. The new publication, Scotland’s Digital Technologies, found that digital tech was the fastest growing sector of the economy accounting for five percent of Scotland’s total business base and employing two per cent of the national workforce.

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Firms still paying lip service to digital transformation, but change may be coming

Firms still paying lip service to digital transformation, but change may be coming 0

Britain’s biggest businesses risk being disrupted by the pace of technological change because their senior leaders are paying lip service to the need for digital transformation, according to a study from tech startup AVADO. The study of senior managers responsible for the learning and development (L&D) of staff at Britain’s biggest firms with turnovers of over £100m found that the need for digital transformation is accepted, almost universally, among respondents. 86 percent say they have assessed the business risk of not taking action and 88 percent have taken steps to address this. Yet, despite 93 percent of L&D professionals saying a digital transformation strategy is in place, the report suggests critical top down buy-in is missing. Yet, a second report from recruiters Robert Half suggests that a growing number of firms in the key finance sector are now actively recruiting to improve their digital transformation strategy.

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The workplace experience will define how real estate enables business transformation

The workplace experience will define how real estate enables business transformation 0

JLL has today launched ‘Workplace powered by Human Experience’, a new global report series and accompanying tool, the ‘Human Experience model’, looking at how workplace experience can help businesses thrive in the new world of work. Findings of the report, which is part of JLL’s recently launched Future of Work research programme, are based on consultations with decision makers at 40 corporations around the world and the results of a separate, anonymous survey of more than 7,300 employees working for companies with more than 100 members of staff. The survey covered 12 countries and the respondents were aged between 18 and 65 years. Countries where employees were surveyed: Australia, China, France, Germany, India, Italy, Japan, the Netherlands, South Africa, Spain, the UK and the US.

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Lack of digital adoption is the greatest social challenge we face, claims new report

Lack of digital adoption is the greatest social challenge we face, claims new report 0

More than 50 percent of organisations claim existing processes are preventing digital adoption, claims a new report from Agilisys, a tech firm focussed on projects in the public sector.  The ‘State of the Digital Nation’ draws on findings from a survey of over 400 individuals from private and public sector organisations, who shared the progress they are making on their ‘digital transformation journeys’. The report, based on the key findings of a survey conducted by online publication Digital by Default News, considers the role of digital inclusion in the adoption of digital public services. The survey revealed that 40 percent of respondents had a clear digital vision and were already well on their way to realising the benefits. The majority (65 percent) of those surveyed considered digital one of their top organisational priorities.

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