April 5, 2016

Rise in number of virtual employers with remote teams of workers ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

When, where, and how people work has changed dramatically over the last ten years – telecommuting has grown 103 percent over in the US and an estimated that 50 percent of people will work remotely by 2020. While many companies have begun to integrate remote work, there is a growing trend for firms to fully embrace remote work as an integral part of their business. Virtual companies that operate with fully or heavily distributed workforces now come from many industries, including accounting, health, law, marketing, non-profit, news/media, sports, travel and others. However the best sectors to find a remote post are in Computer/IT, HR/Recruiting and Education; according to the third annual list of virtual companies compiled by FlexJobs. The diversity of companies represented in this year’s list, demonstrate that the remote work model can be applied regardless of company size and/or industry.

April 5, 2016

Scientific management and the enduring love of the open plan office

by Mark Eltringham • Comment, Furniture, Technology, Workplace design

There are many reasons why organisations like open plan offices. When it comes to making the business case for them however, firms prefer to talk about some more than others. So while they prefer to focus on the argument in terms of how openness can foster better lines of communication, collaboration, teamwork and team spirit, they talk rather less about the fact that the open plan is a lot cheaper than its alternatives and how they like it because it allows them to keep an eye on what people are doing. In theory, a great deal more of this surveillance now happens electronically so the need for physical presence should be less pressing, but the residual desire to see with one’s own eyes what people are doing remains. This is the instinct that constrains the uptake of flexible working and also means that there is a hierarchical divide in who gets to decide where they work.

April 5, 2016

BIFM launches new guide to construction and design processes ⁰

by Neil Franklin • Facilities management, News, Technology

The British Institute of Facilities Management (BIFM) has launched its new ‘Operational Readiness Guide: A guide to ensuring long term effectiveness in the design and construction process’. The guide aims to ‘equip facilities management professionals with the skills, knowledge and guidance to effectively engage at each stage of the design and construction process to deliver greater value to the end user organisations that occupy the buildings.’ Its launch coincides with the first day that centrally procured public sector projects in the UK will require the implementation of Building Information Modelling (BIM) at Level 2. The authors claims that in order for FMs ‘to deliver long term effectiveness and relevance for the end user facilities management professionals need to be engaged from the start and learnings and insights from operators applied to close the gap between building design and performance’.

April 4, 2016

Growing divide in US firms between the digital haves and have-mores ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

Last week we reported on the ways in which the UK government and British firms are falling short in their approaches to the increasingly digital world. It would be wrong to assume that this is solely an issue on this side of the pond however. A recent report from McKinsey highlights how specific sectors and businesses in the US are also sometimes struggling to meet the challenges and embrace the opportunities presented to them by the digitisation of the economy. The report suggests that overall US firms are only realising around 18 percent of their ‘digital potential’ and the major challenge the US faces is no longer bridging the gap between the digital have and have-nots, but the digital haves and have-mores. Intriguingly the report also breaks down this divide by individual sectors, thereby highlighting those parts of the economy that stand to gain most from bridging the digital divide.

April 1, 2016

HS2 & Fourth Industrial Revolution + Digital natives + FM outsourcing rise ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Workplace

In the latest Insight Newsletter; Richard Morris questions why the UK still persists with the 9-5 mantra; Sara Bean argues HR must treat people like humans, not resources; Mark Eltringham says the construction of the HS2 high speed rail line ignores the fact that technology is fast negating its very existence and wonders why the woefully anachronistic and dated Display Screen Equipment regulations are still in use. News that the outsourcing of real estate and facilities management has hit record levels; flexible working is the key to Hong Kong’s record number of startups; firms are betting on millennials to plug their digital knowledge gaps and worklife balance is a major draw for US workers. Download our Insight Briefing, produced in partnership with Connection, on how the boundless office can be freed from the shackles of time and place and access the latest issue of Work&Place. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

April 1, 2016

Firms think they can hire Millennials as an alternative to digital skills training ⁰

by Mark Eltringham • News, Technology, Workplace

A large number of businesses in the UK aren’t investing enough in bridging their own digital skills gap and instead assuming that they can fix things and improve their productivity simply by employing younger ‘digital natives’ who just know all that sort of stuff anyway. That is the key finding of a new report from Barc ays, which claims that companies are knowingly starving themselves of funding for key digital skills training despite understanding how that impacts their productivity. The report claims that firms on average invest just £109 per employee on digital skills training and are planning to increase that by just 19 percent over the next five years. They do this despite the fact that nearly half (47 percent) concede new tech skills would improve productivity. Instead 40 percent assume they can buy in the skills they need in the form of Millennials because they don’t trust older workers to pick up digital skills as quickly, if at all.

March 31, 2016

Government needs to wise up to the Fourth Industrial Revolution ⁰

by Mark Eltringham • Comment, Property, Public Sector, Technology

Last week, the UK Government passed the latest bill to pave the way for the creation of HS2, the high speed rail line that will initially connect London with Birmingham and later cities like Sheffield, Manchester and Leeds. Most of the criticisms of the line are focussed on its financial and environmental costs, impact on the wider rail network and (frankly poor) design. We can grant the project’s proponents all of their arguments countering those points and still we are left with a perhaps more fundamental problem. We are now committed to creating a train that will monopolise the resources available to public transport for the next twenty years and exist for more than a hundred, but without considering the world in which it will arrive. I’d go further and suggest that even as its tracks are laid, the world around it will already have left it behind, leaving it as an impressive but doomed testament to hubris, old tech and failure of imagination.

March 29, 2016

Workers spend large parts of each day doing nothing or wasting their time ⁰

by Mark Eltringham • News, Technology, Wellbeing

If it ever seems that you spend a large chunk of your average working day either doing nothing or wasting it on pointless nonsense, then don’t worry about it because that is all perfectly normal. You may already know that just by looking around you, but two new surveys highlight just how much time people consider unproductive each day. The Global Attitudes to Work survey from Qualtrics polled 6,250 employees in 14 countries and found that UK workers believe that 36 percent of the time they spend at work is unproductive. This puts the UK towards the bottom of the international pile when it comes to perceptions of their productivity, a fact perhaps explained by another survey from Workfront which suggest that many Brits are unnecessarily disorganised and spend inordinate amounts of time dealing with non work related emails, looking for lost files and then simply replicating them after fruitless searches.

March 23, 2016

Younger generation of staff want workplaces to utilise ‘live’ technologies ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

The next generation of employees believe that if employers they want to attract and retain the best talent, they need to change their approach to new ‘live’ technologies which enable people to communicate in real time. According to new global research (albeit from a video comms company) despite 85 percent of employees using video as part of their everyday lives, only 28 percent say their employers are proactively encouraging them to use video at work to communicate. 72 percent feel that live video has the power to transform the way they communicate at work and 69 percent believe that increased use of video conversations would help employee retention at all levels within the organisation. The research, conducted among 4,000 employees across the UK, Germany, France and the US, also found that only one in seven (14 percent) employers is good at providing communications tools at work which mirror those employees use at home.

March 22, 2016

Technology firms will determine the future of real estate, claims report ⁰

by Mark Eltringham • Facilities management, News, Property, Technology

The future of real estate will be shaped by the confluence of technological and physical infrastructure, the growth of flexible working, shrinking lease lengths, a shift in focus away from location and the changing expectations of occupiers. These are the key and perhaps unsurprising conclusions of a new report from KPMG. One of the most intriguing findings of the New Foundations report is that the widespread application of data analytics and the growing number of occupiers who will use office space as a service will lead to a greater degree of collaboration between property and technology firms to offer space to clients. Although property firms may still take the lead, the report suggests that ‘serviced office models are just the beginning of this trend and specialist companies will emerge to scale up and manage these income streams. These might be joint ventures between existing property owners and technology providers.’

March 19, 2016

The Insight newsletter for March 18 is available to view online ⁰

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Workplace design

In this week’s Insight Newsletter; Mark Eltringham on the seven ways flexible working is chaining us more firmly to work and why there are more ways than one of providing recyclable office furniture. Google scales back its plans for its Californian campus; US businesses waste up to $1.8 trillion annually on mundane tasks; new guidance is published on delivering sustainable fit outs; and many organisations only hold on to paper-based document for their signature. Confirmation that companies that don’t offer their employees a convenient location and appealing workplace are more likely to lose them; Hong Kong and London are the world’s most expensive office locations and the unhealthy effects of commuting by car. Download our latest Insight Briefing, produced in partnership with Connection, on how the boundless office can be freed from the shackles of time and place and access the latest issue of Work&Place. Visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 18, 2016

Google submits revised plans for California headquarters ⁰

by Mark Eltringham • Architecture, Case studies, Flexible working, News, Technology, Workplace design

Google’s ambitious plans for a new headquarters complex in California have been dramatically scaled back after the original plans were rejected by the City of Mountain View authorities. The original project came into question last year when it was revealed that Google’s plans were seen as overly ambitious given that they were competing for available space with LinkedIn’s plans for an office on adjacent land. The new plans, created by Heatherwick Studio and Bjarke Ingels Group share many of the same objectives however, including an open design, extensive landscaping, a focus on both work and leisure facilities and a flexible and sustainable design. The new schematics present it essentially as Centre Parcs populated by hipsters. As one Insight contributor convincingly argued recently, this sort of design is impressive and ideal for Google but should not be taken as a blueprint for anybody else.