October 10, 2017

We (still) need to talk about mental health in the workplace

In recent years we have made huge strides in moving discussions around mental health into the public arena. Celebrities such as Cara Delevingne, Ryan Reynolds, Gwyneth Paltrow and Brad Pitt have all come forward to share personal stories of their struggle with mental health problems. The Duke and Duchess of Cambridge and Prince Harry have also championed mental health awareness through the Heads Together campaign, a charity that aims to help people feel more comfortable with their everyday mental wellbeing and offer practical tools to help support their friends and family. The campaign rose to prominence in the media as the 2017 Virgin Money London Marathon Charity of the Year.

October 9, 2017

Our Twentieth Century approach to ergonomics has to change

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing, Workplace design

One of the big problems with the way some people talk about the term ‘ergonomic’ is that they tend to use it to describe the design of objects when really it’s about the relationship between a person and the things around them. It’s an abstract idea, about the relationships between design, facilities and management, so is dependent on a number of variables. When those variables change, what we understand to be good ergonomics changes too. The principle of ergonomics as we now understand it first came to prominence in the wake of the intensive growth in the use of computers. The legacy of this fixed view can be an approach based on an idea of desk-bound employees with a computer, whereas how we work now bears little resemblance to how we worked 20 years ago.

October 9, 2017

A quarter of workers do not take a day off to mourn following the death of a relative

by Neil Franklin • News, Wellbeing

One in four British workers do not take time off work following a family bereavement, a poll of 2,000 people claims. According to the survey from funeral service firm CPJ Field, a further 10 per cent took just one day off to grieve, with the remaining 65 per cent taking two or more days off following the death of a family member. However the survey also found that 98 percent respondents agree that people should take time off, suggesting that people are not doing the things they know they should in favour of returning to work. The most commonly cited reasons for this behaviour were that people were worried about their jobs or felt they had too much to do.

October 9, 2017

World Mental Health Day is a day to recognise our duty of care

by David Hope • Wellbeing

The five-year period since August 2012 has seen a 40 percent rise in mental health issues contributing to absenteeism in the workplace. Our data reveals this from examining more than 13 million days of absence across some 180,000 employees. With an estimated 31 million people working in the UK, this percentage rise is the equivalent of 4.34 million Days Lost Per Employee (DLPE) – or more precisely, an additional 1.25 million more days lost due to mental health in 2017 than 2012. And, in June to August this year, it was the most common reason for absenteeism in the UK.

This tells us two things that you don’t need to be a statistician to deduct. That there has been a steep increase in mental health absenteeism in recent years and that the summer months adds additional stress upon individuals. And this is at a time when we’d hope to be rewarded with some R&R time.

Holidays, and children being home from school, have a clear impact here, and these stresses can more often than not be carried over in to the workplace. But, with children back at school and the holiday season now over, we predict that absenteeism due to mental health issues will drop over the next three months and should account for 0.13 DLPE in November compared with 0.14 in August.

This is all very well but there’s no point in delivering this data if it’s not used in a positive way. We encourage employers to take a look at these trends and recognise who could be affected and where this may impact their business. And in doing so, implement policies accordingly to support those that are living with, or could be susceptible to, mental health issues.

Organisations should ensure their stress management policies are up-to-date, that staff are encouraged and comfortable raising stress related anxieties and concerns and line managers have sufficient training. By doing so, employers will see the benefit to their workforce in both health and productivity while making significant healthcare cost savings, too. There is a raft of information out there to help with this and HR and OH professionals are skilled at recognising signs and trends and helping those that require assistance. Every year World Mental Health Day recognises this awful illness and it deserves close attention. Because as corporate entities we don’t just have a commitment to the bottom line, we have a very serious obligation and duty of care to the wellbeing of our employees.

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David Hope is CEO of FirstCare

October 5, 2017

Rising numbers of employees face demotion, disciplinary action or dismissal for disclosing mental health issues

by Mark Eltringham • News, Wellbeing

Most UK employees have experienced mental health issues because of work yet over a million people face negative consequences after disclosing, according to a new report, Mental Health at Work published by the charity Business in the Community in advance of World Mental Health Day. YouGov surveyed over 3,000 people in work across the UK for the study and found that three in five (60 percent) employees have experienced mental health issues in the past year because of work. Yet despite 53 percent of people feeling comfortable talking about mental health at work, a significant percentage of employees risk serious repercussions for disclosing a mental health issue. 15 percent of employees face dismissal, disciplinary action or demotion after disclosing a mental health issue at work (almost twice the number identified in similar research undertaken in 2016). Scaled up to the general working population, this could mean as many as 1.2 million people negatively affected for disclosing mental health problems.

October 5, 2017

New research explores how the brain needs sleep to reorganise itself

by Mark Eltringham • News, Wellbeing

A new study from researchers in Berlin and Surrey offers insights into how sleep contributes to brain plasticity – the ability for our brain to change and reorganise itself – and could pave the way for new ways to help people with learning and memory disorders. The team of researchers at the Humboldt and Charité Universities in Berlin, led by Dr Julie Seibt from the University of Surrey, applied cutting edge techniques to record activity in a particular region of brain cells that is responsible for holding new information – the dendrites. The study, published in the open access journal Nature Communications, found that activity in dendrites increases when we sleep, and that this increase is linked to specific brain waves that are seen to be key to how we form memories.

October 4, 2017

VodafoneZiggo workplace in Rotterdam sets out to redefine call centre design

by Mark Eltringham • Case studies, Features, Wellbeing, Workplace design

When you think of a call centre you probably picture a line of people seated in row upon row of desks in a featureless room. But call centre design is changing. As companies recognise their growing importance, the boiler room approach is disappearing and call centres are beginning to morph into a corporate centrepiece. Dutch telecoms company Ziggo is a case in point. The company merged with Vodafone in 2017 and today offers broadband and mobile services to both residential and commercial customers across the Netherlands. It has a large call centre and like many companies invests significant resources in training call centre employees in both technology and interpersonal skills. VodafoneZiggo’s call centre in Rotterdam, designed by Evolution Design is spread over several large open plan areas, which were converted into series of smaller work spaces, using low cost solutions such as simple wooden frames, acoustic panelling or a change of flooring to demarcate different zones. Staff can now choose to work in areas as diverse as a plant covered ‘greenhouse’, open plan spaces with bright yellow accents and colourful floor tiles or in a more urban-style zone that uses reclaimed wooden pallets to divide and decorate. Throughout the centre, desks are height adjustable so employees can choose whether to sit or stand. There is also a central reception area with meeting and training rooms and a colourful break out space with comfortable sofas, a café and a games zone complete with table football and video games.

October 3, 2017

List of the UK’s most family friendly workplaces announced

by Mark Eltringham • Flexible working, News, Wellbeing

A list of the organisations across the UK who are ‘leading the way in building flexible, family friendly workplaces’ has been published by the charity Working Families. The list is devised by asking employers to answer questions which are scored in four key areas, to build a comprehensive picture of their flexible and family friendly working environment. These are: integration which looks at culture, attitude and how far flexibility has become embedded; policy which looks at the creation, development and deployment of flexibility; consistent practice which considers how well flexibility is supported and measurement and results which looks at the effects of flexibility on the organisation, and their ability to understand those effects.

October 3, 2017

Small business owners are overworked and struggle to take a break

by Neil Franklin • News, Wellbeing

A poll from software firm FreeAgent, published to tie in with National Work Life Week, claims that many self-employed people in the UK are working excessively long hours without taking any holidays. In the poll of more than 500 freelancers and micro-business owners, nearly a third of respondents (30 percent) said they worked more than 48 hours per week on their business, while 5 percent admitted that they spent more than 64 hours each week working. A separate poll carried out earlier this year by the same firm claimed that more than a third (38 percent) of respondents said they had not felt able to take a week or more’s worth of holiday in the previous six months.

October 2, 2017

Time to start a new culture to tackle stigma on mental wellbeing issues in the workplace

by Kate Cooper • Comment, Wellbeing

As a recent Workplace Insight story reported, UK workers are still uncomfortable about having honest conversations at work, with nearly two thirds (61 percent) feel they keep an aspect of their lives hidden in the workplace. Family difficulties (46 percent) was the most likely hidden issue at work, followed by mental health (31 percent). Talking about mental wellbeing worries to employers can be very distressing for individuals and not only make a person’s condition worse, but also, leave their career in a worse place according to our latest thought leadership research report: Mind Culture. Our latest research study shows that more than half (51 percent) of survey respondents who had confided in their line manager about a mental health issue did not receive any extra support. Even worse, 8 percent respondents faced negative consequences, including being sacked or forced out, demoted or subjected to disciplinary action.

September 29, 2017

Is the British solution to the ‘sitting disease’ and low productivity to put the kettle on?

by Sara Bean • Facilities management, News, Wellbeing, Workplace

We’ve heard a great deal about the key challenges of the danger of sitting down too much at work and low UK productivity. The solution appears to be that popular British answer to all ills, to put the kettle on. New research by an appliance company ApplianceDirect found that 87 percent of British workers believe that regular tea breaks aid their productivity. It also pulls them away from their desk as they’re spending on average 109.66 hours annually making themselves a drink while having a break from their desk or workstation. In the research, which looked in to workplace eating and drinking habits, respondents cited the optimum tea break time was seven minutes, and they also believe they should happen on average four times per day outside of lunchtime – totaling 28 minutes per day. Despite the rise of coffee culture, the data also revealed it’s still the great British cup of tea that tops the poll for workers as 56 percent say it’s their hot drink of choice. Coffee came in second place, with 38 percent of the vote.

September 27, 2017

Nearly a quarter of workers claim work is biggest barrier to being more physically active

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Work is the biggest barrier to taking regular exercise a new survey suggests, with 20 percent of people citing being too busy with work as the reason why they are not more physically active. The research, which is published by not-for-profit health body ukactive to mark today’s National Fitness Day 2017 also reveals that only 1 in 10 adults (12 percent) know NHS recommended physical activity guidelines and well over half of Brits spend at least six hours each day sitting down. In addition to shunning exercise, more than 64 percent of adults spend at least six hours each day sitting, be it at work, in front of the TV, commuting or on social media. The average UK adult also spends more than twice as much time sitting on the toilet as they do exercising, with the study of 2,004 British adults by ComRes reveals that British adults say they are on the loo for an average of 3 hours and 9 minutes each week, compared to just 1 hour and 30 minutes spent doing moderate exercise such as fast walking or riding a bike.