Acas reveals majority of helpline callers on zero hours contracts feel unfairly excluded

Acas reveals majority of helpline callers on zero hours contracts feel unfairly excluded 0

Acas reveals majority of helpline callers on zero hours contracts feel excludedAcas’ helpline receives many callers working on a zero hours, agency or self-employed arrangement who do so out of necessity rather than by choice, with some people feeling taken advantage of and unfairly excluded from employment rights. In its response to the Matthew Taylor review on modern employment practices the Acas Council looked at calls to its employment helpline, which revealed confusion and uncertainty around employment status and rights for those involved in the non-standard types of working. Prompted by evidence that these types of working arrangements are on the rise Acas has also published a new discussion paper on non-standard or ‘atypical’ forms of work, and identifies areas where good practice can be encouraged and improved. The discussion paper, Ain’t that typical? Everyday challenges for an atypical workforce, also reveals that the practice of ‘zeroing down’ workers’ hours is used in some workplaces to discourage staff from raising concerns or asserting rights.

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Acts of kindness create a virtuous circle in the workplace

Acts of kindness create a virtuous circle in the workplace 0

acts of kindness

This is the very definition of a Friday story. The results of a research project, published in the American Psychological Association journal Emotion suggests that the small kindnesses we show to others at work tend to propagate across an organisation. For the study, a group of researchers from the University of California told workers at Coca Cola’s Madrid headquarters that they were taking part in a piece of research to measure their levels of happiness, job satisfaction, relationships with colleagues (good and bad) and their positive and negative experiences of other people’s behaviour as well as an assessment of their own behaviour over a period of four weeks.

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Flexible and family friendly workplaces across the UK named in charity’s awards

Flexible and family friendly workplaces across the UK named in charity’s awards 0

Britain’s most family friendly and flexible employers have been recognised in this year’s Top Employers for Working Families Awards. Now in their 8th year, the annual Top Employers for Working Families Special Awards from the UK’s work life balance charity cover 11 categories across a range of work life policies and practices. Four new sector-specific awards are being introduced this year for the private, public and third sectors; as well as a category for small employers. Sarah Jackson OBE, chief executive of Working Families, said: “In many ways, flexible working and family friendly working have never been more part of the bloodstream of British business. We had a record-breaking number of entries this year, showcasing a wealth of exciting approaches to creating agility in the workplace. Congratulations to all this year’s Top Employers for Working Families award winners, singled out because they offer leading flexible workplaces that support the grain of their employees’ lives. I look forward to working with them to make work work, for people, families and the economy, so that families thrive and business prospers.”

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Third of UK workers are dealing with anxiety, depression or stress

Third of UK workers are dealing with anxiety, depression or stress 0

One in three (34 percent) UK workers are dealing with anxiety, depression or stress, which is affecting their ability to carry out their day-to-day roles, claims a new report. Two in five (39 percent) have taken time off work or reduced their responsibilities because of their health, and of those, 39 percent did not feel comfortable telling their employer about the issue according to the PwC research. Nearly a quarter (23 percent) think their organisation does not take employee wellbeing seriously and more than half (54 percent) work for companies which do not offer health benefits such as counselling, health screening and subsidised gym memberships. The research suggests that Health and wellbeing has a significant impact on performance with four out of five workers (83 percent) believing that their wellbeing influences how productive they are. Pressures such as dealing with customers and clients, and long hours have the biggest impact on workplace wellbeing. The survey respondents also indicated a belief that technology can play a part in addressing health, with almost half saying they would be open to using an app to improve their wellbeing.

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“World first” biophilic design research project to explore impact of nature on buildings and people

“World first” biophilic design research project to explore impact of nature on buildings and people 0

biophilic designBRE have launched The Biophilic Office project, a ‘groundbreaking’ office refurbishment in test conditions that will seek to provide quantified evidence on the benefits of biophilic design on health, wellbeing and productivity of office occupants. The project centres on a 650 sq. m. 1980s office building on the BRE campus in Watford, which will be refurbished according to biophilic design principles. BRE are partnering with architect and interior designer Oliver Heath, who will lead on the design element of the refurbished building.

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Over half of employers believe strong workplace friendships increase productivity

Over half of employers believe strong workplace friendships increase productivity 0

Nearly three quarters (70 percent) of employers say it’s healthy for employees to have someone to confide in at work, according to new research, but it claims, 1 in 4 employees would consider leaving the company if their friend left. The totaljobs research which featured responses from over 4,000 employees and 103 employers on the latest trends in workplace relationships and office politics found that two thirds (65 percent) of UK workers are finding ‘work spouses’ in the office – that one person who they are very close. Although over half of employers (56 percent) say strong work friendships increase productivity and 60 percent of work spouses say their relationship means ‘they look forward to going into work’, which can help improve staff retention, 1 in 4 (23 percent) say if their friend left, they would consider leaving themselves. Nearly one in 10 (7 percent) go as far as to say that their work spouse leaving the company would be ‘like a bereavement’.

It is perhaps no surprise that work socials are encouraged by employers. Three-quarters of employers organise social events, with the most common including the Christmas party (92 percent); meals out (56 percent); celebrating company milestones (contract wins, hitting targets – 53 percent); and drinks (47 percent). A massive 89 percent of employers provide coffee and tea facilities, while 67 percent provide a kitchen with a sitting area and 47 percent provide breakout areas to encourage more conversation.

A significant 60 percent of employers encourage employees to socialise out of work, while in most social events are regularly organised by teams independently – 42 percent monthly and 40 percent quarterly.

A line was drawn in terms of seniority however, with only 24 percent of employers believing it is appropriate for management to be friends with people more junior than them.

John Salt, Director at totaljobs, said: “It is certainly revealing that so many employees relate to having a ‘work spouse’ and someone they feel they can confide in above others. Our research shows employers recognise the value of strong work relationships, with many already offering social events. The key is to accept work spouse relationships and encourage broader team cohesion. The two do not need to be mutually exclusive: get the balance right, and employers will reap the benefits of a happier, more productive, team.”

The research also showed that work relationships are often formed out of facing adversity in the workplace. Half of those (50 percent) with a work spouse admit to being frustrated in their job, compared to only a third (33 percent) who say they are satisfied, suggesting a spouse may be viewed as some with whom frustrations can be shared.

Social Media Etiquette

Social media has led to a blurring of the lines in terms of people’s personal and professional lives. 42 percent admitted they communicate with their work spouse via social media outside the office. Facebook is by far the leading social network, with 83 percent saying they add colleagues who are at their level on Facebook, compared to 32 percent who would add them on LinkedIn, 24 percent who would follow them on Instagram, and 19 percent who would message their work spouse out of office hours.

Workplace communication expert Judi James has worked with totaljobs to identify the different types of workplace friendships.  She comments, “The notion of having a ‘work spouse’ in the office is clearly a growing phenomenon. British people are notoriously hard workers, often working long hours in stressful environments so it is no surprise to see that they find a colleague with whom they can share their frustrations and celebrate their successes.

“Whilst this is perfectly healthy, it can be helpful for workers to understand how these relationships can come to be viewed and how to prepare for the inevitability of their work marriage being broken up when one party heads for pastures new. That’s why I have worked with totaljobs to create this guide to enable people to understand what type of relationship they have.”

Stress levels at work have grown, while productivity fell, but there is some good news

Stress levels at work have grown, while productivity fell, but there is some good news 0

Stress and anxiety treatments have doubled over a decade, while 44 percent of workers say the world around them has become more stressful and complex. In the ten years since Bupa launched its first Wellbeing Report; people are working an extra 15.4 million hours every week, but productivity remaining low. However, on a more positive note, more employees than ever are prepared to talk about mental health issues with their employer. The research, which coincides with the launch of the Bupa Wellbeing Edit – a report into the key themes in workplace wellbeing, which includes insights from business and wellbeing experts, shows the number of people receiving mental health treatments has increased by 53 per cent in the last decade. Treatment for stress and anxiety have more than doubled over the last 10 years, which now stand at just under 70,000. However, although working longer hours has contributed to higher stress levels, the analysis based on businesses of all sizes, suggests that employers’ openness towards mental health is also increasing levels of self-reporting.

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The onus is on employers to create working conditions that attract people

The onus is on employers to create working conditions that attract people 0

Staff absenteeism is one of the most costly issues facing employers in the modern workplace. Absenteeism is defined commonly as an unscheduled, deliberate or routine absence from the workplace by employees. According to a new study by the Centre for Economic and Business Research (CEBR), people who regularly take days off are costing the UK economy billions each year, with the toll set to rise considerably over the next decade and potentially rising to £26bn by 2030.  The report also found that mental health issues are affecting 30-40 year olds who have to juggle various things such as home life, financial constraint and pressures from their day jobs and respective careers. Another recent study by AXA PPP healthcare found that over a third of employees living with a mental health condition (39 percent) are not open about it in the workplace. These findings highlight a clear disconnect between how employees are feeling and what their employers understand to be their state of mind.

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UK lags behind in employee satisfaction and happiness levels

UK lags behind in employee satisfaction and happiness levels 0

The UK has one of the lowest levels of staff satisfaction, being ranked sixth in an international study of employee happiness. This is according to research by Robert Half; It’s Time We All Work Happy: The Secrets of the Happiest Companies and Employees. For the study, Robert Half worked with leading happiness and well-being expert Nic Marks of Happiness Works, whose team evaluated the levels of employee happiness among more than 23,000 working professionals across Europe, North America and Australia. The report shows the United States, Germany and the Netherlands have the happiest employees among the countries included in the research, ranking 71.8, 71.2 and 69.9, respectively, on a scale of 0-100, with 100 being the happiest. The countries studied with the lowest levels of employee happiness are France (63.8), Belgium (65.2) and the United Kingdom (67.2). The research also shows that the top drivers of employee happiness vary by country. In the United States, UK and Canada, the highest-ranking factors are having pride in one’s organisation, feeling appreciated and being treated with fairness and respect. In France, Belgium, Germany and Australia, being treated with fairness and respect is the top happiness factor. In the Netherlands, a sense of accomplishment is the most important driver of happiness.

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The mere presence of a smartphone causes people to suffer brain drain

The mere presence of a smartphone causes people to suffer brain drain 0

You may think it’s enough to mute or put away your smartphone when trying to carry out some focused work, but a new academic study suggests that the mere presence of a smartphone reduces our ability to concentrate. The study of over 500 subjects was carried out by researchers at the University of Texas and published in the Journal of the Association for Consumer Research, found that the brain suffers from the unconscious potential to browse, play games and communicate. Even when hidden in drawer or bag, the existence of a smartphone reduces people’s ability to carry out even relatively simple cognitive tasks.

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Middle-aged office workers are now more sedentary than pensioners, finds study

Middle-aged office workers are now more sedentary than pensioners, finds study 0

Most middle-aged office workers now spend as much time sitting down as older pensioners, according to a report. The research claims to have overturned previous studies that suggested that older adults are the most sedentary age group in the UK, when it appears to be middle aged office workers who move the least. The study highlights the potential health risks of excessive sitting at work. The study found that 45 to 54-year-old men spend on average 7.8 hours per weekday sitting down, compared with 7.4 hours for the over-75s. Sedentary work is the main reason for this inactivity. Researchers drew upon data from more than 14,000 people in Scotland, taken from the 2012-14 Scottish Health Survey. The findings from the University of Edinburgh’s Physical Activity for Health Research Centre are published in the Journal of Sports Sciences. Only the youngest group of men surveyed – 16 to 24-year-olds – are significantly less sedentary than the over 75s on weekdays.

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Study suggests ways staff could work fewer hours while raising productivity

Study suggests ways staff could work fewer hours while raising productivity 0

Employers can implement simple changes to reduce fatigue while raising worker productivity, a new academic study suggests. Research published by Manel Baucells from the University of Virginia Darden School of Business offers some useful insights for today’s workforce in overcoming fatigue while at the same time raising productivity. The paper “It is time to get some rest”, co-authored with Lin Zhao of the Chinese Academy of Sciences in Beijing, looks at how workers’ efforts can be best distributed throughout the day. The study’s implications affect not only our health and quality of life, but business and the economy too. “The bottom line is, when it comes to rest and managing fatigue, the incentives of companies and workers are perfectly aligned: Reducing fatigue increases productivity, lowers the cost of providing effort, increasing work satisfaction, lowering turnover and absenteeism, and ultimately increasing profits,” said Baucell. “Google seems to have learned this lesson and makes the work environment pleasant, promoting fun distractions, while at the same time encouraging long work hours.”

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