Ability to meet failure with resilience is a vital management skill

Ability to meet failure with resilience is a vital management skill 0

Management resilience

The political fallout since the Brexit vote has left many feeling that the UK’s politicians could do with brushing up their leadership skills and prompted debate on whether some of those whose ambitions have been derailed might bounce back. A timely report from the Chartered Management Institute offers advice on the management skills they might need to employ in times of uncertainty. The report claims that within the world of business, unsupportive cultures leave managers to struggle with the fall-out from crises. Most managers (94 percent) have faced crises during their career, but only half (55 percent) have handled them professionally, according to Bouncing Back: Leadership lessons in resilience. The absence of professional management ranks as a major factor in the cause of crises in the survey of 1,100 managers; 78 percent blamed a lack of support from senior management and 68 percent cited culture failure as responsible.

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Overworked UK staff are losing touch with their home lives

Overworked UK staff are losing touch with their home lives 0

Winners of Flexible-working-parentsOver half of all UK workers’ home lives are negatively affected by work, with one in five admitting they’ve missed important milestones in their children’s lives. According to a survey of 2,000 people in the UK, commissioned by Coople, 51 percent admit that their current workloads are affecting their lives at home. They are missing kids’ birthdays and other important milestones like school plays, parents’ evenings and award ceremonies because of work. The research claims that poor work-life balance has been detrimental to parents’ relationships with their children, with 11 percent saying working late and not ‘switching off’ has distanced them from their young ones. Most worryingly, 28 percent of those that admitted to missing important events have done so more than five times during their working life, 10 percent say they have missed their child’s event once, 26 percent say they have done so twice, 29 percent three times, and 7 percent admit they’ve done so four times.

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LBGT inclusion in the workplace relies on FM and HR best practice

LBGT inclusion in the workplace relies on FM and HR best practice 0

LGBT inclusion © Andy Tyler Photography Much has been written about the business case for diversity and inclusion with one overarching theme; people perform better when they can be themselves. This is especially true for lesbian, gay, bisexual and trans employees. Have you ever hesitated before talking about your partner to a colleague at work? Anticipated how they will react when they find out the person’s gender? Have you ever thought twice about going to the toilet in the office? Spent more time worrying about which facilities you’ll use than the looming deadline you have coming up? These are just a few examples of the thoughts that can consume the mental power of an LGBT person when you create a working environment which isn’t inclusive. According to last year’s Open For Business report, LGBT diversity and inclusion in the workplace impacts two key areas of productivity – business and individual performance, which rely on a focus on sound management and an inclusive workplace design.

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Beyond monoculture + Future shock + Confusion over productivity 0

Insight_twitter_logo_2In this week’s Newsletter; Mark Eltringham pays tribute to futurologist Alvin Toffler who died this week and is famed for introducing the concept ‘Future shock’; and Charles Marks looks at the ways our noisy world was foretold by some of the 20th centuries’ greatest minds. A study finds that people find meetings more useful than is widely reported; many office workers struggle to understand the meaning of productivity; and spending on workplace technology doubled over the past five years. Older workers – not millennials – are most positive about working freelance; more US over 65s are working now than at any time; and agile workers report the highest levels of productivity. You can download our new Briefing, produced in partnership with Boss Design which examines the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Workers say increased recruitment would cut workplace stress

Workers say increased recruitment would cut workplace stress 0

workplace stressThe tumultuous events of this week won’t have helped, as nearly half of all employees already say recruitment freezes have left them feeling under-resourced and under-staffed at work, leading to increased workplace stress. Research by MetLife Employee Benefits claims that 46 percent of employees believe their organisation has not recruited enough since the economic downturn with 40 percent saying workplace stress would be reduced if employers took on more people. This is despite the fact that around 42 percent of employees say their company helps staff to deal with work pressure and stress and nearly one in three (31 percent) say employers help new recruits to understand the pressure involved in their job. And while companies are investing in workplace benefits – with around 50 percent of employees having access to a range of wellbeing benefits including medical care, gym memberships, counselling services and flexible working hours, they are not always seeing the benefits.

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People find meetings more productive than you might think

People find meetings more productive than you might think 0

Boardroom meetingsPeople generally find they don’t spend as much time in meetings as is commonly assumed and find them more productive than is widely reported, according to a study of global workers by unified communications firm Shoretel. The report sets out what it suggests are ten misconceptions about how people meet based on the results of an online questionnaire carried out earlier this year with 1,000 respondents worldwide. It claims that over three-quarters of respondents (76 percent) say they spend one hour or under each weekday in a meeting. Inevitably, the report breaks things down by age demographics, claiming that Generation X’ers,  are more likely than other generations to spend more time in weekly meets as were respondents working in the tech sectors. Only 11 percent of respondents found meetings a waste of time. Forty percent of respondents reported meetings were productive and another 48 percent said they were ‘sort of’ productive.

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The key to boosting productivity may be the offer of flexible working

The key to boosting productivity may be the offer of flexible working 0

flexible workingOver 82 percent of people say they feel more productive when working from home according to a survey of 2,000 employers and employees conducted by remote conferencing provider Powwownow. The report also claims that over 60 percent of employers say that flexible working is the key to staying competitive and 77 percent saying it leads to better work-life balance. Conversely, 44 percent of workers said that being able to get work done with no distractions was the biggest appeal of flexible working, however, less traffic was a close second with over 40 percent citing that as a benefit. Over 50 percent of workers In the UK said that they would work the same hours (9-5) if they were able to work from home. However they also admit that they would take fewer breaks.  Women tend to ask for flexible working more than men, as they would like to spend more time with their families. Interestingly, the report also claims that women bosses tend to be less trusting when an employee asks for flexible working.

Procrastination + Transparent office design + That Brexit thing 0

Insight_twitter_logo_2In this week’s Newsletter; Sathesh Alagappan outlines the impact on UK employment law following the Brexit vote; Mark Eltringham looks at taking transparent office design to new extremes; and why, according to Dr Piers Steel, this is the golden age of procrastination. Over a third of jobs in the tech and creative sector found within the Capital; a lack of trust precludes employees from donning wearables in the workplace; and new liability rules for the automated workforce of sophisticated ‘smart’ robots. News that 15 percent of organisations in the UK don’t place any focus on the mental health and wellbeing of employees; small firms more likely to adopt virtual working and both UK and US staff routinely work beyond their contracted hours. You can download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

UK and US staff skip holidays and work beyond contracted hours

UK and US staff skip holidays and work beyond contracted hours 0

PresenteeismFlexible working doesn’t necessarily translate to spending less time at work, as the prediction that technology will enable workers to enjoy more leisure time fails to materialise. A new survey has revealed that nearly nine out of ten British workers failed to take all of their holiday allowance last year, with almost one in 200 missing out on more than ten days of paid leave. In some cases, that meant workers missing out on as much as £675 of annual leave, according to Voucherbox. Meanwhile, a survey commissioned by The Workforce Institute at Kronos has revealed that the practice of working outside standard contracted hours is so ingrained in American culture that a majority of full-time salaried employees in the US would work off-the-clock even if it was against company policy. As the line between work and life continues to blur, 81 percent of US salaried employees report that they conduct work outside of their standard hours.

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One in six business leaders don’t link staff wellbeing with organisational success

One in six business leaders don’t link staff wellbeing with organisational success 0

Wellbeing glassYou can take this story however you like, but a new YouGov survey of attitudes amongst British business leaders claims that just one in six (17 percent) believe that fostering a healthy work-life balance for employees is not important for their organisation.  The research also found that 15 percent of organisations in the UK don’t place any focus on the mental health and wellbeing of employees. Furthermore, three in ten (31 percent) say that their company does not do anything to actively promote mental well-being in the workplace. However, there is a clear difference in approach based on size of the organisation involved. Small businesses (44 percent) surveyed are far more likely to admit they don’t do anything, compared to medium (29 percent) and large (15 percent) businesses. This all still means that the majority of firms are actively interested in their employees’ wellbeing, but the proportion of those who aren’t may raise an eyebrow.

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Employees unconvinced about using wearables in the workplace

Employees unconvinced about using wearables in the workplace 0

Google_Glass_Explorer_EditionA lack of trust is stalling the use of wearables in the workplace as people worry that their employer may use the data against them and not for their benefit.  According to new PwC research, despite an estimated 3 million people in the UK buying a wearable device in 2015 – a 118 percent increase from the previous year –employees are still unconvinced about using wearables in the workplace. The research also found that two thirds (65 percent) want their employer to take an active role in their health and wellbeing, and feel that technology should be used to help them do this. But only 46 percent of people surveyed say they would accept a free piece of wearable technology if their employers had access to the data recorded. This is broadly in line with last year’s research, when 44 percent said they would take up this offer.

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Productive workplaces + Long hours link to ill health + Coworking rise 0

Insight_twitter_logo_2In this week’s Newsletter; Mark Eltringham says we must question the idea that there is one ideal form of office; and argues events such as Clerkenwell Design Week wouldn’t function unless there was some consensus on what constitutes good and bad design. The supply of flexible workspace in London outstrips conventional office space; emerging technologies will create more organic workspace; and employees thrive in a workplace that is sensitive to their needs and well-being. Women who work long hours could be damaging their health; the UK remains in the grip of a digital skills crisis; people welcome the idea of robot help and the IEA says cities can contribute to a cut in carbon emissions. You can download our Insight Briefing, produced in partnership with Connection, on the boundless office; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.