May 18, 2020
Majority of UK businesses now automating key processes
The UK is making great strides in adopting process automation technologies like robotic process automation (RPA) and process mining, according to new research from digital intelligence company ABBYY. The research report, The State of Process Mining and RPA (registration), claims that 64 percent of UK businesses are already using process mining technologies, with almost 3 in 10 (28 percent) currently using RPA and a further 34 percent intending to start in the next year. This comes as no surprise, since a vast majority believe that process mining (91 percent) and RPA (87 percent) are, or would be, useful to their business. (more…)
December 11, 2019
Over half of firms believe their staff are ready to work with AI
More than half (57 percent) of UK companies are confident their staff are prepared for an artificial intelligence (AI) enabled workspace according to a new report from Genesys. This is broadly in line with the attitudes of workers themselves, according to another report from the company which claims that 46 percent of people say they are ready to work with the technology. The latest survey claims that over half of employers (55 percent) think their employees are anxious that their jobs will be eliminated by AI. However, employers believe this fear is unfounded with only 11 percent saying AI will actually put jobs at risk. In fact, 51 percent of UK based companies don’t anticipate any major staffing changes as a result of AI, despite recent headlines that portraying it as a threat to jobs. (more…)
November 27, 2019
Businesses fear that a failure to embrace automation will make them irrelevant
The majority of UK businesses fear becoming ‘irrelevant’ within the next five years through failing to make a successful transition to an automated workplace. To avoid this risk, organisations need to collaborate with their workforces to embrace automation and artificial intelligence, a new report from Capita warns. The report Robot wars or automation alliances? People, technology and the future of work calls for an honest dialogue between business leaders and employees – and urgent, multi-stakeholder action to support employees in the transition to a more automated world. (more…)
November 22, 2019
Contribution of “digital workers” to grow by 50 percent over next two years
A new survey from research firm IDC claims to reveal the true extent of software robots supporting humans in the workplace. The IDC whitepaper, Content Intelligence for the Future of Work (registration), sponsored by ABBYY, indicates that the contribution of software robots, or what the report calls digital workers, to the global workforce will increase by over 50 percent in the next two years. These results, from a survey of 500 senior decision-makers in large enterprises, illustrate a fundamental shift to a future of work dependent on human-machine collaboration. (more…)
November 15, 2019
UK industries leading global charge for AI investment, study claims
A new study claims that the UK is at the forefront of a global drive for Artificial Intelligence investment, with a near universal 99 percent of UK respondents planning to invest in AI, versus 80 percent in North America, and 83 percent in mainland Europe. The report from IFS (registration) sets out to explore the perception and adoption of AI within core industries worldwide. It polled the views of 600 decision makers working with technology and suggests that AI will predominantly be used to make existing workers more productive (60 percent) and add value to products and services (48 percent).
November 12, 2019
The future of public services will be built on engagement with AI
A new report from the RSA, Democratising Decisions About Technology, considers how citizens can have agency over new technologies, such as AI, which are entering their workplaces, homes and lives. This report reveals the desire and capability of ordinary citizens to engage with sometimes complex technology-related questions, and presents a toolkit for organisations looking to engage ordinary people on AI. The NHS, criminal justice system and employers will face a backlash against ‘tech creep’ unless they commit to ensure a role for citizens in designing and deploying tech, the report warns. (more…)
November 6, 2019
People game hiring processes they know are carried out by an AI
New research into job-seeker attitudes to digitisation, automation and AI in the recruitment process claims to reveal how job-seekers are cheating recruitment technology platforms, to better their chances of landing a job. Seven in ten (67 percent) job seekers admitted to deliberately using optimisation strategies to improve their chances of getting a job. The study, Hiring Humans vs. Recruitment Robots, from recruitment software provider TribePad canvassed the views of over 1,000 employees and job seekers in the UK. The report’s key claim is that, as technology continues to permeate the recruitment and HR industry, job-seekers are looking for ways to game the systems. (more…)
October 30, 2019
The workplace of the future and its tech must work for the good of society
Automation is not likely to eliminate millions of jobs any time soon — but the U.S. and other countries still need vastly improved policies if people are to build better careers and share prosperity as technological changes occur, according to a new MIT report about the workplace of the future. The report, which represents the initial findings of MIT’s Task Force on the Work of the Future, claims to puncture conventional wisdom and builds a nuanced picture of the evolution of technology and jobs.
October 17, 2019
People spend more time than you think repeating completed tasks
A new global study of more than 10,000 office workers, claims that British workers spend a whole month a year (30 days) doing work that a colleague has already completed. Five hours and 5 minutes a week is spent duplicating work. Asana, the publisher of the Anatomy of Work Index (registration) also claims that Brits aren’t spending as much time on the actual work that they’re hired to do.
October 16, 2019
Two thirds of people would trust a robot more than their manager
Following the recent report that people would prefer to be replaced by a robot than a human, a new survey from Oracle suggests they also have more trust in robots than their managers. According to the second annual AI at Work study conducted by Oracle and researchers Future Workplace. The study of 8,370 employees, managers and HR leaders across 10 countries, found that AI has changed the relationship between people and technology at work and is reshaping the role HR teams and managers need to play in attracting, retaining and developing talent. (more…)
October 11, 2019
Workers would prefer to lose a job to a robot than a human
A new study published in the journal Nature Human Behaviour from academics at the Technical University of Munich and the Rotterdam School of Management claims that most people would prefer to be replaced in their job by a robot rather than another human. The study asked 2,000 workers in Europe and North America to respond to one of two scenarios in which they had to decide on the future of the workforce in an independent organisation or another organisation for which they themselves work which had decided to replace its current workforce completely with either robots or new human staff. (more…)
December 11, 2019
Tech trends to watch that will disrupt 2020 and beyond
by Dave Coplin • AI, Comment, Public Sector