December 6, 2018
Constant switching between tasks kills productivity
A new report claims that the modern habit of switching constantly between tasks is draining productivity. In a study of live desktop activity, the results suggest employees are forced to switch between up to 35 job-critical applications nearly once a minute – or more than 1,100 times every day – adding unnecessary complexity that reduces efficiency and frustrates workers. The study from Pegasystems analysed nearly 5 million hours of desktop activity of operational support employees – who primarily perform routine back office, data entry, or contact centre tasks – at Global 2000 companies from January to September 2018.
Fifty percent of UK employees feel their employers don’t understand them or their potential – higher than the European average of 46 percent according to a study of over 2,000 workers across the UK, France, Germany, Italy and the Netherlands from ADP. The research found that 40 percent of UK workers are unhappy with the quality of leadership, with only France reporting slightly higher figures, where 52 percent saying they feel misunderstood by their employer. This was followed closely by Italy (48 percent) and Germany (46 percent), while the Netherlands reported the most positive results with only a third stating such feelings (35 percent). However, UK and European employees are more likely to feel their direct reports understand them better, with 61 percent reporting that their managers know and support them, and want to see them succeed. This shows that those working more closely together enjoy better relationships, which in turn is likely to lead to better quality of work and greater productivity. The lesson for businesses is that close relations between all staff, regardless of seniority, matter.
The vast majority (97 percent) of office workers in UK feel frustrated by their workplace environments, with many feeling the need to escape office life as a result. A new report from Staples has discovered that one-in-five (22 percent) end up browsing LinkedIn job ads for something better when they’re frustrated. As a result, job-hopping is prolific, with workers now predicted to have 11.7 jobs between the ages of 18 and 48. The expectation that the grass must be greener elsewhere is leaving most thinking about switching jobs. However, when they do end up jumping ship, many just experience a short-term fix. According to the study, a third (37 percent) get frustrated in their new office before the end of their first six months. The majority of office workers say they seek fulfilment (89 percent) at work, and for most (77 percent), the quality of their office workspace is a contributing factor in how fulfilled they feel.
Over seven in ten UK employees want their employers to do more to motivate them claims a new study from Reward Gateway which suggests that some of the alarming effects that being unmotivated has on employees included a worsening in mood (60 percent); reduction in productivity levels (48 percent); declining mental health (46 percent) and a reduction in quality of work (40 percent). Over a quarter (26 percent) say their relationships with family and friends suffer and 2 in 10 admit to drinking more alcohol when lacking motivation.
More than half of CEOs (53 percent) admit they can’t find candidates with the necessary skills to help them navigate an increasingly digitalised business landscape a new survey from Robert Half has claimed. These include data analysis and digital skills, as well as softer skills such as resilience, adaptability to change and critical thinking. This means that nearly five million UK SMEs, the equivalent to four out of every five (82 percent) small and medium-sized companies, are struggling to attract the skills they need. As a result, many are being forced to offer salary packages higher than originally expected to recruit the right talent. 
Employers in the UK need to improve working conditions, as the UK’s workforce pride is trailing behind other European countries, a new report claims. The survey from Cornerstone OnDemand and IDC found just a 48 percent approval rating by UK workers, with just 52 percent of respondents “completely agreeing” that they are proud to work for their organisation – a steep drop compared to countries such as Italy (59 percent) and Norway (66 percent). While UK work satisfaction is falling behind the rest of Europe, it is however ranking higher for employer recommendations. Almost half (47 percent) of Brits “completely agree” that they would recommend their current employer to others, versus 43 percent in Sweden and 41 percent of respondents in the Benelux regions. When it comes to employer attractiveness, only 47 percent of UK respondents “completely agree” that their organisation is an attractive place to work, in comparison to 51 percent of Spanish respondents and 56 percent of Finnish respondents. So while the UK is ahead in some criteria, the findings suggest there’s work to be done if British employers want an improved result.
