Human resources people are obstructive and most likely to reject reasonable requests in the workplace, finds a new poll. Almost 18 per cent of individuals polled by conference call provider Powwownow voted the HR department as the most difficult to work with; almost double that of Finance/Accounting, the next most maligned department.Why some members of staff are so uncooperative was interpreted by respondents as due to illusions of grandeur (68%), attempts to retain power and hold others back (67%) and confusion/lack of training/lack of confidence (40%). Unhelpfulness does not go unpunished it seems as the majority of respondents (53%) thought that unproductive or obstructive employees are more prone to bullying in the workplace. Those who encounter such unhelpfulness admitted to being driven to consider screaming out of sheer frustration (40%) or even seek new employment (36%) rather than speaking with their superior (30%) about an obstructive colleague. More →

Employers are having to be more flexible to fill vacancies as buoyant demand for staff is creating recruitment challenges. Two in five (41 percent) employers say it has become more difficult to fill vacancies in the past year, while three in five (61 percent) employers said that at least some of their vacancies were proving hard to fill. However, according to the latest Labour Market Outlook from the CIPD and the Adecco Group despite the tightening labour market, this confidence has yet to translate into significant salary increases for all but new starters and those with key skills.

As recruitment and retention challenges grow, employers are changing their recruitment practices and drawing on a wider talent pool to fill vacancies, while putting more focus on training up existing staff.

Gerwyn Davies, senior labour market adviser for the CIPD said:  “The majority of UK workers are long overdue a meaningful pay rise. However, many workers will remain disappointed with their pay packets until there are significant and sustained improvements to productivity. Organisations need to give much greater consideration to the obstacles that are preventing their people from performing better at work.

“A greater focus on training, development and better people management is needed to lift the UK out of its current productivity crisis. One upside is that many employers are already investing in developing their existing workforce to plug skills gaps. Strengthening workplace training and recruiting in a more inclusive, flexible way will ultimately deliver higher performing and fairer workplaces.”

[perfectpullquote align=”right” bordertop=”false” cite=”” link=”” color=”” class=”” size=””]“A greater focus on training, development and better people management is needed to lift the UK out of its current productivity crisis.” [/perfectpullquote]

Recruitment outlook – jobs growth set to continue

Britain’s jobs boom is set to continue in the short term. The report’s net employment balance – a measure of the difference between the proportion of employers who expect to increase staff levels and those who expect to decrease staff levels – has increased from +20 to +22. Employment growth will continue to be driven by the private sector which has increased from +22 to +25 in the last quarter. The report shows that confidence is highest in business services (+39), construction (+36), healthcare (+31) and ICT (31 percent).

Skills shortages – employers are having to be more flexible to find candidates 

Skills shortages are particularly being seen in professional occupations (e.g. scientists, engineers) where 50 percent of employers report that applicants don’t have the required level of skills needed. In response to skills challenges employers are having to rethink their recruitment practices and draw from a wider talent pool. The Labour Market Outlook found that:

• Two in five employers (43 percent) are upskilling existing staff to offset hard to fill vacancies
• 23 percent are hiring more apprentices
• 19 percent are recruiting from outside the UK
• 1 in 7 (16 percent) are lowering their recruitment standards

In line with recent ONS data*, the report also found that employers were making greater efforts to hire those aged over 55 (8 percent) and those from disadvantaged groups (6 percent).

Despite rising recruitment and retention pressures, median basic pay expectations in the 12 months to March 2020 remain at 2 percent. However, pay expectations have fallen back in the private sector from 2.5 percent to 2 percent and have risen in the public sector from 1 percent to 1.5 percent.

In addition to hiring challenges, a third of employers (33 percent) said that it has become harder to retain staff in the last 12 months, particularly in the public sector (42 percent). In response, over half (54 percent) of organisations have increased salaries in some capacity and one in four organisations (25 percent) have increased salaries for key staff only.