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Soft skills are vital for organisational success, say business leaders

Soft skills are vital for organisational success, say business leaders

A majority of business leaders see a positive impact on revenues following soft skills training investment as Apprenticeship Levy gathers pace, new research claims. Almost two-thirds (60 percent) of senior decision-makers said training employees in communication, leadership and sales skills leads to business growth. The findings suggest the new government-funded apprenticeship schemes introduced in April will improve companies’ bottom-lines, with 63 percent of respondents already seeing an increase in revenue from an investment in staff training. ‘Hard’ skills such as technical abilities were more of a focus under old apprenticeship schemes, but the data reveals business leaders want to invest in less quantifiable skills such as communication, leadership and customer service since the introduction of the Apprenticeship Levy.

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The ups and downs of wearables for workplace health and wellbeing

The ups and downs of wearables for workplace health and wellbeing

Businesses in the 21st century have tried just about everything to improve productivity. For a long time, Google and its ilk were seen as model workplaces, with their open offices and abundance of ball pits and bean bags. Then the consensus shifted, and the cubicle or workstation was seen as the paradigm for employee concentration. Now the focus has shifted to technology, and the field of ‘wearables’. Devices like the Fitbit, Google Glass and Apple Watch have come and gone with significant consumer buzz, but relatively low uptake. What failed to impress consumers, however, may yet have a place in business. For better or ill, it seems the companies we work for are increasingly obsessed with collecting our data.

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Returnship programmes offer parents route back into work, yet only 4 percent of employers offer them

Returnship programmes offer parents route back into work, yet only 4 percent of employers offer them

A totaljobs study of 2,600 jobseekers and nearly 100 employers claims that while a ‘returnship’ initiative can offer a valuable route back into the workforce for anyone taking a break in their career, their success is hindered by a lack of awareness, rather than a lack of interest. The study found that 85 percent of employers are not aware of returnship programmes despite the fact that two thirds of recruiters believe they would offer returnships if they were incentivised by the government and 72 percent of employees would consider a returnship programme if they’d taken a break from the workforce.

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A 300 year old idea explains some of the enduring appeal of the open plan

A 300 year old idea explains some of the enduring appeal of the open plan

In the 18th Century the utilitarian philosopher Jeremy Bentham came up with his idea of the Panopticon, a prison building with a central tower encircled by cells so that each person in the cells knew they could be watched at all times. Whether they were observed or not was actually immaterial. Bentham called it ‘a new mode of obtaining power of mind over mind’ and while he focused on its use as a prison, he was also aware of the idea’s usefulness for schools, asylums and hospitals. Bentham got the original idea following a visit to Belarus to see his brother who was managing sites there and had used the idea of a circular building at the centre of an industrial compound to allow a small number of managers to oversee the activities of a large workforce. This is something of a precursor of the scientific management theories of Frederick Taylor that continue to influence the way we work and manage people.

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Employer bias is undermining business innovation and potential says OU

Employer bias is undermining business innovation and potential says OU

Employer bias is undermining business innovation and potential says OU

Over a quarter of senior managers hire people just like them, and this bias is still rife in some organisations, according to new market research commissioned by The Open University. The study amongst business leaders and employees finds that three in 10 (29 percent) senior managers admit they hire people just like them, and warns employers may be overlooking candidates from different social and educational backgrounds, impacting access to talent, and hindering business innovation and performance as a result. Employers place significant importance on educational attainment (86 percent), cultural fit (77 percent), tastes and leisure pursuits (65 percent), and even social background (61 percent). Considering the typical social make up of managers, this raises concerns about diversity, a key driver of innovation, and hints at a glass ceiling for those from less privileged backgrounds, with the re-enforcement of the historical class system. The issue is prevalent in both recruitment and employment, with bias creating a ‘degree premium’, particularly at entry level.

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Third of applicants turn down jobs due to lack of flexible work options

Third of applicants turn down jobs due to lack of flexible work options

With employment at record levels and the labour market the fiercest it’s been for years, candidates have more choice about where they work than ever before. This is putting substantial pressures on companies to impress talented individuals through the entire recruitment and onboarding process if they want to keep them for the long term. But new research suggests that nearly half (45 percent) of job candidates have turned down a position because they weren’t impressed by the company during the interview process. According to the research by NGA Human Resources other common reasons for declining a position include having a better offer from another company (56 percent), lower than expected salary offer (49 percent) and finding out the role was not as originally described (44 percent). Modern job seekers are now looking for more than just a decent salary. In fact, 33 percent of candidates have declined a position because they didn’t have flexible work options, 29 percent due to the lack of a good benefits package and 27 percent because they didn’t feel they would fit in with their new colleagues.

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Hong Kong replaces London as most expensive place in world in which to rent a workstation

Hong Kong replaces London as most expensive place in world in which to rent a workstation

workstationHong Kong has replaced London’s West End as the most expensive office market in which to accommodate staff, according to new research from Cushman & Wakefield. The annual Office Space Across The World report surveys occupancy costs across 215 office markets in 58 countries worldwide. Using proprietary data, it ranks occupancy costs per workstation and workplace densities for newly developed or refurbished office space globally. Limited availability and strong demand from mainland Chinese corporations have pushed Hong Kong costs up 5.5 percent to $27,431. Escalating rents are driving a growing number of multinational corporations to decentralise to lower cost areas.

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Reduced hours do not necessarily lead to reduced workloads, study finds

Reduced hours do not necessarily lead to reduced workloads, study finds

Professionals who want to work part-time have to do more than renegotiate their working hours; they also have to redesign their jobs to reduce outputs. Research published in the journal Human Relations, by Dr Charlotte Gascoigne from the Timewise Foundation and Professor Clare Kelliher from the Cranfield School of Management, shows that employers often do not reduce workload when professionals transition to part-time. This is not an insignificant problem for employers: one in five professionals and managers in the UK works part-time already, with more than two in five working part-time in the Netherlands. According to previous studies, a quarter of full-timers in the UK would prefer to work part-time, and are prepared to earn less, but don’t believe it’s possible.

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Employers not doing enough to help staff reach their full potential says HR

Employers not doing enough to help staff reach their full potential says HR

It appears to have been a challenging year for HR professionals, as a new survey suggests nearly three quarters (72 percent) of participants in a recent survey feel slightly or significantly more over-stretched in their role compared to last year. Forty four percent believe the workforce does not have enough support to thrive, and a further 23 percent don’t feel confident  that their organisations are doing enough to address this issue. Research from a survey of HR people conducted by Cascade HR found that 32 percent of HR managers have found employment legislation harder to navigate. However, a reassuring 61 percent of HR professionals now feel ‘somewhat prepared’ for GDPR, which has understandably taken up a lot of preparatory time and resource as 2017 has unfolded. In fact, only 15 percent of HR professionals surveyed feel significantly or slightly underprepared, which seems to contradict national statistics on a business-wide level.

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Flexible hours best way for employers to reduce staff stress Christmas lead up

Flexible hours best way for employers to reduce staff stress Christmas lead up

Over 50 percent of respondents to a recent survey want their bosses to offer more flexible hours in the weeks leading up to Christmas to help them deal with the stress of the season, while a significant minority do not want to attend their office Christmas party and see little value in building friendships with colleagues from such events. These are the key findings from the latest survey conducted over the past month by Peldon Rose which claims that 54 percent of people feel stressed in the lead up to the holidays. Yet, while many employers off the typical well-intentioned holiday benefits, such as Christmas parties, office decorations, team outings and lunches, what employees really value are perks that have a direct impact on improving their workload and allowing them to work in a more relaxed manner at this very busy time of the year, such as more flexible hours, finishing early on agreed days and a dress down code.

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Over half of workers say they are more productive working from home than a chilly office

Over half of workers say they are more productive working from home than a chilly office

Chilly offices mean that over half (57 percent) of office workers say they’d be more productive working from home when the weather gets colder. Their main reason is that too many workplaces (50 percent) do not handle weather complaints effectively. According to Office Genie’s survey of 1,105 British office workers, only 6 percent of employers encourage staff to work remotely in the colder weather. Bosses are also reluctant to let employees work flexibly instead of freeze, with only 16 percent of companies adopting flexible working patterns in the colder months. Even simple provisions such as supplying additional heaters are not in place in 70 percent of offices – failing to comply to the government’s Health and Safety Executive’s advice. Of the 1,105 office workers we surveyed, 50% said complaints about office temperatures aren’t dealt with effectively by management. And while HSE guidelines state workplaces shouldn’t dip below 16°C but when we asked workers their ideal office temperature, 20°C was the resounding answer.

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Gig economy workers should not be criticised for defending their rights

Gig economy workers should not be criticised for defending their rights

The gig economy and workers’ rights are among the most prominent themes of our age. In the future of employment – in particular, what it means to be employed or self-employed – they are critical. Catapulted to the heart of this debate is Uber, which has deployed its ride-hailing platform app in nearly 500 cities around the world since its San Francisco launch seven years ago. But in the UK and elsewhere, it has run into myriad legal problems. Most recent among them, Uber lost a hearing at an Employment Appeals Tribunal (EAT) in London in a case brought by co-claimants, James Farrar and Yaseen Aslam. The verdict in favour of the two Uber drivers poses a threat to the fundamental premise that has fuelled the meteoric rise of the gig economy: that workers work for themselves and not for the apps which rely on them.

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