Search Results for: employee engagement

May 1, 2015

Organisations advised to create a manifesto for digital workplace success ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

The adoption of digital technology enables new, more effective ways of working which can help improve employee engagement and agility, research by Gartner claims. However, the report also warns that it’s important employers establish a ‘business manifesto’ that communicates the intentions and motives of the emerging digital workplace if they want to communicate and implement the policy changes that are required. According to the analysts, the manifesto should guide and clarify corporate culture as well as help employees embrace new ways of working. Employers must bear in mind that while corporate culture can be strong at the core, it may be less so for remote employees. That is why it’s important to foster a healthy digital workplace that brings the corporate culture alive to all employees.

April 19, 2015

The latest issue of Insight Weekly is available to view online ⁰

by Mark Eltringham • Events, Facilities management, Furniture, Newsletter, Workplace design

In this week’s issue; we preview next month’s Clerkenwell Design Week; RBS sets out to save £18 million a year with a major office consolidation strategy in Edinburgh; Sara Bean reports on the importance of office location for employee engagement; Jim Ware offers a CEO’s perspective on a successful real life workplace strategy; Mark Eltringham extols the joys of procrastination and daydreaming; we look at the wellbeing benefits of a groundbreaking new acoustic office design element made from recycled plastic; and we ponder why exactly the electorate gets itself so riled up about office furniture. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 25, 2015

Report identifies the challenges and opportunities of workplace wellbeing

by Mark Eltringham • Briefing, News, Wellbeing, Workplace, Workplace design

Much of what has been called workplace strategy in recent years has been more about cutting costs than supporting people, often to the detriment of the latter. That is the central claim of a new report authored by Kate Lister and Tom Harnish of Global Workplace Analytics and sponsored by office furniture maker Knoll. The paper, What’s Good for People? Moving from Wellness to Well-Being, explores how better workplaces, processes and practices can improve workplace wellbeing, employee engagement and organisational performance. The study starts from the premise that people are dealing with unprecedented stresses and pressures in the workplace which now need to be addressed in the context of a recovering economy, the limits of an approach that focuses on doing more with less and an increasingly scant pool of human resources and talents.

February 24, 2015

Disengaged staff plan to switch employer over the next three months

by Sara Bean • News, Workplace

Just under a third of employees are planning to switch employer soon, with Gen Y most likely to leave, finds a new report, “Finders Keepers? Exploring How to Source, Hire and Retain the Best Talent”. The research from recruitment firm Quarsh claims that 10 percent of employees are searching for a new opportunity at the moment, and a further 20 percent will be looking for a new role within the next three months. Because one third (35 percent) of those currently looking expect to still be working for their current employer in 12 months’ time, the report warns that management need to focus not just on hiring, but also employee engagement. The report claims that organisations seeking to engage and retain their current workforce need to focus on offering an ’employment experience’ that stretches beyond the ‘tangible’ elements of the job, such as salary.

February 7, 2015

The latest Insight newsletter is now available to read online

by Sara Bean • Facilities management, Flexible working, Newsletter, Technology, Wellbeing, Workplace, Workplace design

In this week’s issue; the UK takes a leading role in the development of the Internet of Things and the government publishes a guide to digital economy clusters; news that Europe’s commercial property market ‘sizzled’ during 2014 while a report suggests city leaders are the main obstacles to the implementation of urban infrastructure. Mark Eltringham derides more attempts to define the workplace of the future; Sara Bean warns that employers need to consider whether their workplace has an inclusive design; and as the winners of the first ever employee engagement awards are announced research reveals the cost of disengaged employees. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

February 4, 2015

Flexible workers returning to the office to re-engage with employers

by Mark Eltringham • Flexible working, News, Workplace, Workplace design

Research by office furniture maker Steelcase claims to show that the cost of disengaged employees is having a major impact on the performance of businesses. As a result many are now encouraging staff to spend more time in the office and working alongside colleagues as a way of re-engaging them. The report claims that in the UK only 83 percent of employees say they are disengaged at work with just 17 percent claiming to be actively engaged, compared to 30 percent in the US. This level of disengagement should be of serious concern for organisations, according to Catherine Gall, Director, Design Alliances for Steelcase.”Speaking at the HR Directors summit in Birmingham this week, she said: “The impact of employee engagement – or the lack of it – cannot be underestimated. It is a global issue and is affecting a wide range of companies.”

December 4, 2014

Why doesn’t the HR dept have more of a role in workplace design?

by Steve Brewer • Comment, Facilities management, Workplace, Workplace design

To design a great workplace you need to have an intimate understanding of the culture of the organisation. Culture is a result of the values of the organisation; the way people live those values and the relationships that they hold internally and externally with their marketplace and customers. The look and feel of the organisation needs to reflect the culture, just as a brand of a company reflects the product or service they provide. A good HR department will be able to distil the company culture and FM can bring it to life. We can all name examples of superb HR departments that actively engage with FM on workplace design. However, they are more the exception than the rule. If workplace design is really going to contribute to an increase in business performance then HR and FM need to work together to engage and integrate both the hard (FM) and soft (HR) services of the organisation.

November 5, 2014

Failure to adopt strategic facilities management costs UK £1bn annually

by Mark Eltringham • Facilities management, News, Public Sector

A new report from the Royal Institution of Chartered Surveyors (RICS) claims that over a quarter of UK organisations are failing to adopt a strategic approach to facilities management. For those firms without this approach, the annual average cost is calculated by the report’s authors as £120,000, suggesting a total cost to the economy of nearly £1 billion. The claim is based on a study of around 700 organisations in both the public and private sector and across a range of organisational types and sizes. Around half of those with a ‘dedicated FM programme’ said that doing so had saved their organisation money, 59 per cent reported an increase in productivity, a fifth (21 percent)reported a drop in absenteeism and nearly half (49 percent) claimed it had made them more attractive to customers. The best results were recorded in the public sector with 70 per cent saying strategic facilities management had increased productivity and 71 percent claiming they had seen an increase in employee engagement.

October 30, 2014

Report claims business ethics are linked to performance

by Mark Eltringham • News, Workplace

Companies with well defined and consistent ethical policies are both more stable and more commercially successful, according to a new report published this week by the Chartered Management Institute. Based on a self-reporting survey of 2,500 CMI members the study found that over a third (37 percent) of managers in growing companies rate their own ethics as high, compared to just 19 percent in businesses that are contracting, which suggests a correlation if not causation. Just under a third (29 percent) of managers rate their organisation’s ethical standards as mediocre or poor. Senior managers also appear to have a more positive idea of their own organisation’s ethical standards than those in more junior and front line roles. Nearly half (48 percent) of senior managers believe their organisation has excellent ethical behaviour, compared to just a fifth (22 percent) of junior managers.

September 19, 2014

Universal application of open plan has led to global privacy crisis, claims report

by Mark Eltringham • Flexible working, News, Workplace design

A major new report from office furniture maker Steelcase claims that the universal provision of open plan offices means that organisations are facing an unprecedented privacy crisis with their employees. The claim is based on international research carried out by market researchers IPSOS and the Workspace Futures Team of Steelcase which found that a remarkable 85 percent of people are dissatisfied with their working environment and cannot concentrate. Nearly a third (31 percent) now routinely leave the office to get work done in private. The authors of the report claim that this does not mean a reversal of the decades long shift away from cellular offices but rather a move to create offices that offer a range of work settings to give people a choice of where and how to work. More than 10,000 workers across 14 countries were questioned about their office environments and working patterns.

July 3, 2014

Flexible work could dissuade the one in three workers that pull a sickie

by Sara Bean • Flexible working, News, Workplace

One in three British workers admit to having pulled a ‘sickie’ – according to new research by PwC – and it’s costing UK business £9bn a year. As part of the research PwC surveyed over 2,000 UK adults and found that the most popular reasons for why people pulled a ‘sickie’ are hangovers (32%), to watch a sporting event (8%), being bored with your job (26%), interviews (26%) and Mondays (11%). One in 10 people said they have lied to take time off work due to good weather. A flexible working approach by employers is the measure that would most likely put people off from pulling a ‘sickie’, followed by initiatives such as ‘duvet mornings’ (where employees are allowed to take a couple of last minute lie ins a year). One in ten employees said that having to report the reason for their absence over the phone to their manager would put them off lying.Illness is by far the most common excuse used, but the research has revealed that some employees go to very creative lengths to cover up why they are taking off unauthorised time from work, including I was attacked by ants, my dog has eaten my keys, I got a rash from eating too many strawberries, and a male employee who told his boss that he had started the menopause.

March 11, 2014

A field guide to workplace terminology (part 2)

by Simon Heath • Comment, Facilities management

A year ago we published the first part of Simon Heath’s acid lexicon of the terms people use to obscure the reality of what it is they actually mean. Part One can still be read here. While much has changed over the past year, we are fortunate that Simon’s corrosive, witty and informed take on corporate bullshit, and especially that applied to the parochial field of workplace design and management remains constant. He’s part of a long tradition of those who apply satire to skewer logorrhea, doublethink and obfuscation, the best example of which remains Ambrose Bierce’s Devil’s Dictionary which is quite remarkably caustic and spares no one. First published in 1881 it maintains much of it power and topicality, for example in its definition of Conservative as: “a statesman who is enamored of existing evils, as distinguished from the Liberal, who wishes to replace them with others.”