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Noisy workplaces regularly distract and stress out staff

Noisy workplaces regularly distract and stress out staff

Over half (52 percent) of workers are interrupted by noise distractions more than five times in a working day, with 17 percent stating that they are interrupted by noise more than 10 times. This is according to the Noise and Wellbeing at Work 2019 survey conducted by The Remark Group, and supported by environmental psychologist and workplace strategist Dr Nigel Oseland, an honorary senior lecturer at UCL’s Institute for Environmental Design and Engineering.  In the survey of 1,000 UK-based office workers, 65 percent reported that noise in the workplace impacted on their ability to complete work in an accurate and timely manner. More →

Insight promotion: creating a frictionless (not flawed) workplace experience

Insight promotion: creating a frictionless (not flawed) workplace experience

To mark the launch of Workplace House, a multi-brand co-creation space in the heart of Clerkenwell, a consortium of participating brands hosted an event to explore the factors that contribute towards a good (and not so good) workplace experience.

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Riffing on the issue of workplace design and creativity

Riffing on the issue of workplace design and creativity 0

We are often told that one of the main objectives of workplace design these days is to help people become more creative. Now, there are all sorts of complications bound up in this, not least the assumption that you can help or even will people to become more creative, especially in an environment that still wants, in some way at least, to supervise what they do and when and where they do it. A working environment designed for creativity only works in the context of a culture that facilitates it. And here’s where the problem lies. More →

A workplace chatbot might soon be one of your new best friends

A workplace chatbot might soon be one of your new best friends

chatbot on smartphoneIf you’ve ever wished you could delegate certain routine tasks to an assistant, then a chatbot could be just what you need. Staff working for Unilever will soon be able to get HR advice from Una, a new member of staff who will be available worldwide and at any time of day. Una is a chatbot, capable of conversing with employees in 106 countries, using 32 languages, Unilever’s Keith Williams told a conference last year . Unilever employees can contact Una through Skype for Business and complete tasks such as getting information about benefits, claiming for healthcare or selling shares. It saves time poring over FAQs or filling-in forms, and it frees HR staff for more complex queries. More →

Beware the great apex fallacy of workplace design

Beware the great apex fallacy of workplace design 0

workplace designOf all the memes and narratives that corrupt public discourse about workplace design, the most pernicious is the one that suggests there is a linear evolution to some grand end point called the Office of the Future. There is a natural human inclination to buy this sort of idea, fed by an assumption that what we find most interesting, aspirational and hence what we read and talk about forms a goal. Read any style magazine and you’ll see the same process at work in every facet of our lives. This is why so many people are quick to consume and then regurgitate the idea that what we see happening in the world’s great tech palaces and creative offices represents the apogees of design to which the rest of us must one day succumb. More →

Less time spent commuting is key to workplace wellbeing

Less time spent commuting is key to workplace wellbeing

Lenovo has released a study on ‘Britain’s evolving workplace’ (registration). It claims that more than three quarters (76 per cent) of those that have no commute by working from home are overall satisfied with their job and a third (37 per cent) of those surveyed admit to choosing their current role based on its close proximity to their home. The report claims that the changing nature of the modern workplace benefits both workers and employers, with one in ten workers most productive outside of typical 7am to 6pm working hours and a quarter (26 per cent) wishing to work more flexible hours.

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Designing a better workforce: how workplace design can impact wellbeing

Designing a better workforce: how workplace design can impact wellbeing

A cartoon of a man painting a mountain to de-stressIn a recent survey, 95 percent of office workers said their physical work environment is important for their wellbeing and mental health. However, half believe their current working environment does not have a positive effect on their mental health, wellbeing, mood and productivity. The issue of employee wellbeing has risen up business’ agendas in recent years, and, as part of the drive for better mental health support for workers, companies are looking at ways in which the physical workplace can improve the mental health of their employees.

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The Hitchhiker’s Guide to the Workplace

The Hitchhiker’s Guide to the Workplace 0

the_hitchhikers_guide_to_galaxy_don_panic_desktop_1920x1080_hd-wallpaper-805696We know, and have for a long time, that the workplace is in a state of near constant flux and so we often fall into the trap of assuming that there is some sort of evolution towards an idealised version of it. That is why we see so many people routinely willing to suspend their critical facilities to make extravagant and even absurd predictions about the office of the future or even the death of the office. This is perniciously faulty thinking. However we can frame a number of workplace related ideas in terms of evolutionary theory, so long as we accept one of the central  precepts about evolution. Namely that there is no end game, just types progressing and sometimes dying out along the distinct branches of a complex ecosystem. As a nerdy sort of guy of a certain age, I’ve tended to frame my thoughts on all of this with reference to an idea from The Hitchhiker’s Guide to the Galaxy by the great Douglas Adams.

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The new issue of Work&Place, the most influential workplace journal in the world, is now available for free download

The new issue of Work&Place, the most influential workplace journal in the world, is now available for free download

We have published the latest Work&Place issue for Spring 2019. As always, it offers a diverse compilation of timely and provocative perspectives focused on the intersections between and among work, the workplace, technology, culture, and business strategy. You might start with Rob Harris’s call for shooting the messengers in his (highly responsible) rant on the dearth of meaningful research about the business value of open offices and the all-too-frequent unfounded claims about how wonderful open plan is.

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Workplace passport offers support needed by disabled people

Workplace passport offers support needed by disabled people

The TUC and the GMB have launched a new disability passport to help the nearly 1 million (946,010) disabled people who fall out of work or switch employers each year to get the support they need. Disabled people can leave their jobs for many reasons. One preventable reason is when employers fail to carry out their legal duty to make – and keep in place – the reasonable adjustments their disabled staff need to do their jobs.

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When assessing workplace strategy: we should always test rather than guess

When assessing workplace strategy: we should always test rather than guess

Would an investor plow millions of dollars into a stock and never bother to track how the investment does? Of course not. Nor would they confuse the expected return on investment (ROI) with the actual results. We don’t guess about financial investments. We don’t base investment decisions on what some stranger does or how they say they’ve done. So why then, do many of the largest companies in the world invest millions of dollars in buildings or renovating their workplaces and never even bother to measure results. Why are they so willing to copy the unproven workplace strategy of others? Why are they satisfied with projected results, rather than measuring how their investments actually perform?  More →

It is time for organisations to embrace the digital workplace

It is time for organisations to embrace the digital workplace

It is time that organisations embraced the digital workplaceWith the rise of both cloud-based technology and the worldwide gig economy, the last ten years of the 21st century have seen some near-revolutionary changes in workplace practice. Entrepreneurs everywhere have been more than happy to make use of these developments, taking advantage of the new business models these changes have brought. For example, IDG found that 73 percent of the organizations that they surveyed have at least one application already in the cloud, and according to ONS, since 2010 there has been a 25 percent increase in the number of non-employer businesses in the private sector, a change attributed to the growing popularity of the gig economy. However, despite all the advances in workplace culture, thousands of workers in the UK are being left behind in outdated modes of work.

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