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Latest Insight newsletter is now available to view online

2.Insight_twitter_logo smIn this week’s Insight newsletter, available to view online; chaos is something that many organisations should harness as a way of fostering the creativity they claim to desire; FM is revealed as one of five UK industries where employees have reported the highest levels of long-term ill health; six architectural practices are shortlisted to design new RIBA HQ; and the CTBUH announces the winners of its Best Tall Building Worldwide competition. Pam Loch considers the CBI’s support for the opt-out of the maximum 48 hour working week; Philip Ross says we should never take the UK’s talent base for granted; and reflecting on a 400-year guide to ergonomics, Mark Eltringham observes paper may have been replaced by tablet computers, but the people using them haven’t changed at all.

Quarter of the UK workforce report they’re suffering long-term ill health

Quarter of the UK workforce report they're suffering long-term ill health

Administrative and support activities, which includes facilities management, is one of five UK industries where employees have reported the highest levels of long-term ill health. However across all the sectors a staggering eight million people, or a quarter of the UK’s workforce (27%) say they suffer from a health problem that’s lasted more than a year. According to the new Health at Work Index from the British Heart Foundation (BHF) one in ten workers (12%) – approximately 3.5 million people – said their ability to do their job is limited by poor health. This includes over half of diabetes sufferers (58%) and the same proportion of people suffering from depression, mental illness or panic attacks (58%). More →

As economy picks up, change management is greatest employment challenge

As economy picks up, implementing change is greatest management challenge in coming year

The latest figures from the Office of National Statistics show that the unemployment has fallen to 7.6 per cent, its lowest rate in more than three years, and the signs are that employers can plan for the future with renewed confidence. In a poll conducted at the recent Chartered Management Institute’s National Annual Conference, 74 per cent of managers said market conditions for their business are currently more conductive for growth than they were last year. Their biggest management challenge in the coming year will be implementing change initiatives, with other priorities being: coordinating business development activities; getting the best performance out of their team; achieving results with fewer resources; internally promoting their department as a value-adding business partner; and managing and bringing through star performers.

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Workplace Week highlights the changing shape of the office

'High Street' at Network Rail's Milton Keynes base

‘High Street’ at Network Rail’s Milton Keynes base

This year’s Workplace Week  which took place last week was a great success, with more people participating and more money raised for charity. Across the week, over 500 people took part, visiting innovative workplaces, attending the Workplace Week Convention or going along to one of the many Fringe events. Workplace Week is organised by Advanced Workplace Associates and supported by CoreNet Global, BCS, RICS, FMA and BIFM. All proceeds go to the Children in Need charity. Around 60 people joined the speakers at the headquarters of PWC on London’s Southbank for the Workplace Week Convention to discuss ‘Driving productivity through the connected organisation.’ The informal atmosphere and roundtable format encouraged participation, with a focus on developments in organisational design, change management and technology.

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Leading management bodies launch initiative to help employers value their talent

Management experts join forces in strategic workforce investment initiative

Measuring the value of an organisation’s talent and its people management practices has remained stubbornly elusive. This has prompted a group of leading professional bodies to join forces to help businesses measure the impact of their people on organisational performance and better equip them to improve workforce skills and productivity. The ultimate goal of the ‘Valuing your Talent’ initiative by the CIPD, the UK Commission for Employment and Skills (UKCES), the Chartered Institute of Management Accountants (CIMA), the Chartered Management Institute (CMI), Investors in People (IIP) and the Royal Society for the Arts (RSA); is to develop an open framework for the measurement of human capital that will make good people management practices more visible, and encourage businesses to invest more strategically in their workforces.

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UK leads the world in talent, but it needs the right culture in which to thrive

London at nightWe should never take the UK’s talent base for granted. According to a new report from Deloitte, when it comes to employment levels of people in knowledge based jobs in high skill sectors such as digital media, banking, legal services, software development, telecoms and publishing, London is comfortably the world’s leading city. The study found that London employed 1.5 million people in the 22 sectors surveyed, compared with 1.2 million in New York, 784,000 in Los Angeles, 630,000 in Hong Kong and 425,000 in Boston. The report also predicts that London will enjoy rapid growth in employment levels in these sectors over the next seven years, adding around 100,000 more people and that while a decline in employment is foreseen in financial services, this will be more than offset by strong growth in creative and media businesses.

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Looking back on a year in which the office sought a clearer sense of identity

JanusIt’s not often that workplace management becomes national business news but that happened at the end of February when  the world became very interested for a while in the way we design and manage offices. The reason for this was the decision by Yahoo to ban homeworking for staff at its headquarters.  The resultant period of shirt-rending at this challenge to received wisdom told us more about the changing view of the workplace than the actual decision by Yahoo. As the dust settled, we discovered that the Yahoo CEO Marissa Mayer had based her decision to change working practices on data from the company’s network that showed people working from home didn’t log on to the company Virtual Private Network as much as those in the office.

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RIBA heralds dawn of a ‘smart’ era that revolutionises the way we shape our cities

HeronTower537x315A new report that explores the massive potential role that data could have in the planning and design of our buildings and cities has been launched by the Royal Institute of British Architects (RIBA) and ARUP. The report ‘Designing with data: Shaping our future cities’ identifies the main approaches to working with data for those involved in designing and planning cities. Better data can offer a deep insight into people’s needs and has the potential to transform the way architects and urban planners design our built environments. This could result in cheaper experimentation and testing of designs before construction begins. It also promises the chance for greater consultation with potential users – speeding up the process, saving time and money and resulting in better and more affordable design. More →

Employers advised to take a more preventative approach on Stress Awareness Day

Employers encouraged to take a more preventative approach on Stress Awareness DayToday is national stress awareness day. According to the HSE stress accounted for a massive 40 per cent of all work-related illnesses last year, which resulted in a loss of 10.4 million working days. As well as being a major contributor to long term physical illnesses, including obesity, stress also contributes to poor workplace performance caused by lack of concentration. The financial cost to the UK has been estimated at £60 billion or about £1,000 per man, woman and child. Yet according to the International Stress Management Association (ISMA) most organisations tackle stress at the wrong end. They wait until someone becomes ill, and then start to provide services to improve their health. This is too late. More →

Interview: Greg Lindsay on engineering serendipity and harnessing chaos

Render of Plaza at Zappos offices in LA

Render of Plaza at Zappos offices in LA

Greg Lindsay is a journalist and urbanist. He is a contributing writer for Fast Company and co-author of the international bestseller Aerotropolis: The Way We’ll Live Next as well as a visiting scholar at New York University’s Rudin Center for Transportation Policy & Management, a senior fellow of the World Policy Institute, and a research affiliate of the New England Complex Systems Institute. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this frank and enlightening interview he offers his thoughts on how firms can engineer serendipity into their workplaces and cultures and how the way we design offices is already taking clues from the way we plan urban environments.

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Technology fix. What employers can do when social media becomes an addiction

Technology fix. What to do when social media become an addiction

Recent research shows that technology has helped us to become nearly five times more productive than we were in the 1970s. As well as enabling social interaction and personal expression, social media such as LinkedIn and Twitter can be valuable business aids for innovation and collaboration. However, with over half of people under 25 admitting they have to check Facebook at least once a day, it’s clear that for many, social media has become more than a form of virtual engagement. This can create something of an issue in the workplace, leaving employers with the dilemma of balancing the positive aspects of online communications while discouraging time wasting. More →

We may not always feel it, but technology makes us far more productive

Heath RobinsonA new report has been published by O2 which suggests that technology has allowed us to become nearly five time more productive than we were in the 1970s. The Individual Productivity Report is a joint research project from O2 and the Centre for Economic and Business Research and used a metric called gross value added (GVA) per worker per hour to arrive at its results. The report concludes from this data that in terms of ICT the average British worker is now 480 percent more productive than they were in the 1972, that people get more done in less time, freeing them up to spend more time interacting with clients and colleagues, providing better service and driving business growth.

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