Search Results for: engagement

March 10, 2015

Some improvement but levels of engagement remain low in US workplaces

by Mark Eltringham • News, Wellbeing, Workplace

According to a new poll from Gallup, the proportion of US workers engaged in their jobs rose from an average 31.7 percent in January to an average 32.9 percent in February. The latest monthly rate of employee engagement is the highest Gallup has recorded in three years and is 1.5 percent higher than for the same period last year. The study is based on Gallup Daily tracking interviews conducted with around 6,000 employees. Gallup categorises workers as more or less engaged or disengaged based on their responses to key workplace metrics that the pollster claims predict important organisational performance outcomes. With a third of US employees engaged at work – a figure that has remained consistent over the last three years – February’s data also showed that half (50.3 percent) of employees are not engaged and 16.8 percent are actively disengaged at work.

February 6, 2015

Winners announced for first ever employee engagement awards

by Sara Bean • News, Wellbeing, Workplace

Hotel management company The Dorchester Collection has picked up The Investors in People Company of the Year Award, in the inaugural Employee Engagement Awards. Although awards programmes are as much about marketing and revenue as recognising talent and achievement, it’s clear that the launch of the first ever awards that recognise employee engagement reflects a growing realisation by employers that it’s an area to be taken seriously. As the economy improves, the labour market grows more competitive and businesses have to offer and be seen to be doing things differently, to create an engaging and rewarding working environment. Other notable winners include The University of Sheffield, which won the Wellness Award and Transport for London, for Project of the Year Award (Public sector).

January 28, 2015

Employers over-estimate levels of staff happiness and engagement

by Sara Bean • News, Wellbeing, Workplace

Nearly half (46%) of employers believe their company is a great place to work compared with less than a third (31%) of staff, and UK staff have alarmingly low energy levels, a new survey has revealed. The data from MetLife’s UK Employee Benefits Trends Survey shows how highly employers rate recruitment and retention. Forty percent of UK companies say they will be affected by talent shortages over the next year and their key benefits challenges are retaining (41%) and hiring talent (37%). However, the greatest recruitment and retention challenge is the gap between employer and employee views. Although 32 percent of employees say they are loyal to their employer – just 22 percent believe their employer is loyal to them. In contrast 39 percent of employers’ believe their employees are loyal and 40 percent believe they are loyal to employees.

December 18, 2014

Majority of firms lack a coherent approach to employee engagement

by Mark Eltringham • News, Technology, Workplace

In spite of the fact that the overwhelming majority of employees worldwide are disengaged at work, most organisations still don’t think they take a strategic approach to the issue. A new study by technology consultancy Altimeter claims that just 41 percent of organisations believe they take a strategic approach to employee engagement, while only 43 percent believe they have an organisational culture of trust and empowerment with many unable to use technology as part of the solution. The authors of the report cite another study published by Gallup in 2013 which found that 87 percent of employees globally are engaged, rising to 70 percent in the US. The report is based on a study of 114 organisations but mirrors the findings of Deloitte in their report from earlier this year which studied 2,500 organisations and found the same mismatch.

November 12, 2014

Interruptions and a lack of engagement cost UK firms £15 bn each year

by Mark Eltringham • News, Wellbeing, Workplace design

UK businesses are suffering massive losses in company performance due to ‘disengaged’ employees who complain of working conditions that result in constant distraction and disruption and a lack of privacy, according to a new report published by office furniture maker Steelcase. Research by the Centre for Mental Health claims that presenteeism (at work physically but unproductive mentally) costs UK businesses £15bn per year and that includes the cost of disengaged employees. A new IPSOS survey commissioned by Steelcase, claims to highlights this and related issues. The survey of 10,500 employees working in open plan offices across 14 different countries and found that only 11 percent of workers are engaged and inspired at work, 63 percent lack engagement and are unmotivated and 37 percent describe their workplace as ‘stressful’. More →

October 30, 2014

Employee engagement and satisfaction levels increase, despite career concerns

by Sara Bean • Knowledge, News, Workplace

Levels of job satisfaction and employee engagement are on the up, despite the fact that more than a quarter (28%) of employees report being either dissatisfied or very dissatisfied with the level of career training and development offered by their current employer. The latest CIPD/Halogen Employee Outlook survey found that one in three employees (33%) felt their career progression to date has failed to meet their expectations, however, levels of job satisfaction have increased over the last 12 months, rising by four percentage points to +44. The survey suggests that although employees might be satisfied in their current job role, there is a clear link between satisfaction with the level of career training and development and job-seeking intentions. Only 12 per cent of those satisfied with the level of career training and development are looking for a new job with another organisation, compared to almost a quarter (23%) of employees overall. The proportion of engaged employees has also grown to reach 38 per cent from 35 per cent in spring 2014, now matching the levels of engagement a year ago. More →

September 8, 2014

Stress and staff disengagement go hand in hand, claims new report

by Mark Eltringham • News, Workplace

Employees suffering from high stress levels have lower engagement, are less productive and have higher absentee levels than those not operating under excessive pressure, according to research from HR consultancy provider Towers Watson. According to the firm’s Global Benefits Attitudes survey of 22,000 employees worldwide, there appears to be a causal or coincidental link between stress levels and disengagement. The survey found that levels of workplace disengagement significantly increase when employees experience high levels of stress. The research shows that of those employees who claim to experience high stress levels, over half (57 percent) also reported that they were disengaged. In contrast, only one in ten (10 percent) employees claiming low stress levels said they were disengaged and half of this group claimed to be highly engaged. The reasons for high stress levels were also explored in the research. Inadequate staffing was the biggest cause cited by employees with over half (53 percent) naming it as a top cause of workplace stress.

May 8, 2014

Employers fail to monitor wellbeing and mental health alongside staff engagement

by Sara Bean • Flexible working, News, Workplace

Monitoring of employee engagement and wellbeing by FTSE 100 companies improved over the past year, but organisations are failing to measure or address the psychological health of employees. The latest Business in the Community (BITC) Workwell FTSE 100 benchmark showed an increase in the average company scores from 21 per cent to 25 per cent while reporting across the five identified areas of BITC’s Workwell Model; Better Work, Better Relationships, Better Specialist Support, Better Physical and Psychological Health and Working Well increased from 53 to 63. 86 per cent of companies now report on four or five of these themes. But despite this, there was almost no evidence that psychological health is being measured or addressed, and the provision of mental health support continues to be a low scoring area (11%). More →

April 24, 2014

Employers that fail to act on engagement findings ‘demotivate staff’

by Sara Bean • Knowledge, News, Workplace

When carrying out employee engagement surveys, employers are not asking the right questions that pinpoint exactly what actions need to be taken. This often results in a failure to act on their findings, which can then lead to higher levels of dissatisfaction amongst staff who have shared their thoughts without seeing any outcome. This is according to a review by software specialist Head Light, which has identified 12 factors which fundamentally impact on how people feel about their work and their employer. These are: wellbeing; motivation; reward and recognition; involvement; autonomy; teamwork and collaboration; purpose and meaning; relationships; trust; career/personal development; communication and performance management. It claims that engagement can be improved at each level of an organisation by asking employees about these 12 factors and then providing senior executives, line managers and individuals with a personalised list of manageable actions. More →

November 18, 2013

Interview: Dave Coplin of Microsoft on Big Data, engagement and culture

by Mark Eltringham • Comment, Technology, Workplace, Workplace design

Dave Coplin joined Microsoft in 2005, and is now its Chief Envisioning Officer, helping to envision the full potential that technology offers a modern, digital society. He is a globally recognised expert on technological issues such Cloud computing, privacy, big data, social media, open government, advertising and the consumerisation of technology and is the author of a recent book called “Business Reimagined: Why work isn’t working and what you can do about it”. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this exclusive interview with Insight he offers his thoughts on the lack of engagement between firms and employees, the most common misunderstandings about flexible working and the challenges facing managers in IT, FM and HR.

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September 23, 2013

Employee engagement among younger workers is on the increase

by Sara Bean • News, Workplace

A staggering 92 per cent of Generation Y workers believe their role directly contributes to their organisation’s success. According to a poll of 1,120 UK office workers by recruitment solutions provider hyphen, younger workers in the UK feel more empowered and positive than ever about their workplace. Nearly two thirds (62.9%) of those aged 25-34 are proud to work for their current organisation and 81.8 per cent believe their colleagues and managers seek their opinion and listen to their views, up 16 per cent from March 2013. While the attitudes among younger workers are positive, the research suggests that older workers are feeling less optimistic – 15.9 per cent said they were not proud to work in their organisation – up nearly 8 per cent from March 2013. More →

August 27, 2013

Employee engagement, not fear, behind the fall in staff turnover

by Sara Bean • Facilities management, Legal news, News, Workplace

Explanations for a marked fall in employee turnover have largely attributed it to the recession, which, it’s been suggested, has led cautious employees to prefer to stay put in a secure position, rather than risk losing their place in an uncertain job market. However new data published today from the CIPD’s Megatrends research project suggests a more positive picture. The proportion of workers leaving their employer at any given time fell by over two fifths between 1998 and 2012, long before the downturn took hold. And the good news for those concerned with improving the quality of the workplace environment is that increased job satisfaction and improved levels of employee engagement could play a significant role.. More →