Search Results for: engagement

July 22, 2014

BIFM survey reveals lukewarm approach to sustainable facilities management

by Mark Eltringham • Environment, Facilities management, News

Sustainable facilities management A new report from the British Institute of Facilities Management reveals the lukewarm approach many UK organisations have to sustainable business practices generally and sustainable FM in particular. The study, based on online research carried out in the Spring with the University of Reading found that, while an overall majority (60 percent) of facilities managers think sustainability is effectively integrated in to their businesses, most operate on the ‘border of compliancy’. The report makes this conclusion based on the fact that its survey showed that over three quarters of respondents (78 percent) claimed that the main driver for the development of sustainability policies is corporate image and a similar proportion (77 percent). The report concludes that this ‘suggests a ‘box-ticking’ approach to sustainability instead of businesses embracing and investing in longer-term practices and the advantages of spending to save’.

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July 3, 2014

Flexible work could dissuade the one in three workers that pull a sickie

by Sara Bean • Flexible working, News, Workplace

One in three British workers admit to having pulled a ‘sickie’ – according to new research by PwC – and it’s costing UK business £9bn a year. As part of the research PwC surveyed over 2,000 UK adults and found that the most popular reasons for why people pulled a ‘sickie’ are hangovers (32%), to watch a sporting event (8%), being bored with your job (26%), interviews (26%) and Mondays (11%). One in 10 people said they have lied to take time off work due to good weather. A flexible working approach by employers is the measure that would most likely put people off from pulling a ‘sickie’, followed by initiatives such as ‘duvet mornings’ (where employees are allowed to take a couple of last minute lie ins a year). One in ten employees said that having to report the reason for their absence over the phone to their manager would put them off lying.Illness is by far the most common excuse used, but the research has revealed that some employees go to very creative lengths to cover up why they are taking off unauthorised time from work, including I was attacked by ants, my dog has eaten my keys, I got a rash from eating too many strawberries, and a male employee who told his boss that he had started the menopause.

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June 25, 2014

Workplace wellbeing increasingly incorporated into office design

by Sara Bean • Company news, Facilities management, Flexible working, Workplace design

More UK companies are proactively designing their workspaces with wellbeing in mind as the health and wellbeing of office workers soars up the list of business priorities. This is according to Bostjan Ljubic, the newly appointed head of Steelcase in the UK and Ireland, who believes the economic impact of employee wellbeing, plus greater understanding of the issue is now propelling companies to develop and enhance their engagement with their workforces, as they increase their post-recession drive to attract and retain high quality staff. “The issue of wellbeing has developed very significantly in recent times,” said Ljubic. “Businesses that are focusing clearly on the issue are doing so because they have identified the potential emotional, financial and competitive advantage. The mountain of research on wellbeing points very clearly to it being in a company’s interests to take the matter seriously.” (more…)

June 18, 2014

Skills body to fund UK employers to improve management capability

by Sara Bean • News, Workplace

The UK trails behind its international competitors in management skills, says the UK Commission for Employment and Skills (UKCES). To help tackle the problem it is offering businesses across the UK co-investment to help develop ways of boosting management skills in their sector. A total of £4 million is being made available through the UKCES, as part of an ongoing government-backed programme to encourage employer-led solutions to persistent skills problems. Nigel Whitehead, Group Managing Director of BAE Systems and a Commissioner at UKCES explained: “Our research shows that the UK lags behind its international competitors when it comes to management skills. That matters. Good management practices boost productivity, staff engagement and ultimately drive economic growth. And while the UK’s best firms may be world-leading, the sad truth is that, generally, management capability in the UK isn’t as good as many other countries, particularly the US.” (more…)

June 9, 2014

The boardroom knows tech is important but leaves IT decisions to others, claims report

by Mark Eltringham • News

There is a recognition within the boardroom of the importance of information and communications technology (ICT), but business leaders see tech as something for technology managers to worry about and many are unable to make effective decisions anyway because they are digitally illiterate (and some are proud of the fact). Those are some of the findings of a new report from Sunguard Availability Services, published in partnership with Professor Joe Peppard of the European School of Management and Technology in Berlin. The study claims that the growing strategic role of technology offers chief information officers (CIOs) a chance to elevate their position and drive the wider business agenda. But also that this can be held back by a lack of engagement, or even the boardroom taking no account of ICT whatsoever, with strategic IT alignment remaining an afterthought for many organisations.

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May 21, 2014

Information overload is a big problem for ‘infobese’ UK workers

by Mark Eltringham • Flexible working, Technology, Workplace

We all know –or should – that we have a real problem with information. We are not only deluged with the stuff, we appear increasingly willing to wallow in it voluntarily, even when we know it’s bad for us. The full extent of the challenge we face managing information is laid bare in a new report from Microsoft called ‘Defying Digital Distraction’. The study is based on a survey carried out by YouGov which found that 55 per cent of 2,000 British office staff experience some form of information overload at work. A similar proportion feel they are distracted by information, just under half (43 per cent) experience stress as a result, a third (34 per cent) feel overwhelmed by it and 28 per cent believe it affects their personal wellbeing. The report is fronted by Dave Coplin, the Chief Envisioning Officer of Microsoft UK who we interviewed last year and coincides with the publication of Dave’s new book called The Rise of the Humans: how to outsmart the digital deluge.

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May 15, 2014

CBI: Strong business case for investing in health and wellbeing

by Sara Bean • Flexible working, News, Workplace

As we reported earlier this week, an employee wellness programme can be worth doing alone as an incentive and engagement tool. But for those employers who need some evidence of their impact on the bottom line comes a new CBI report, which shows the costs to employers who fail to address employee health and wellbeing. The direct costs of employee absence to the economy is estimated at over £14 billion per year and the average total cost to business for each absent employee is £975. These figures would be higher still if productivity lost due to presenteeism – staff attending work despite being unwell – was included as well. The new CBI report – Getting Better: Workplace health as a business issue – outlines exactly how businesses can improve the wellbeing of their staff and provides a practical support tool to support firms, based on the experience of CBI members. (more…)

May 14, 2014

HR and Facilities Management bodies to collaborate on future of workplace

by Sara Bean • Facilities management, News, Workplace

One of the main themes at the ThinkFM conference yesterday was the acknowledgement that facilities management and HR need to break down the silos that often exist between the two disciplines. This was the message of Chris Kane, CEO of BBC Commercial Properties, who explained that the British Institute of Facilities Management will be collaborating with the Chartered Institute of Personnel and Development on a number of projects to investigate how both communities of professionals are evolving and adapting to the changing workplace. It marked the end of a conference which began the day with a talk by Peter Cheese, the CEO of the CIPD, who remarked that both professions were in the business of getting the most of people in the working environment and why it is vital that those tasked with managing these key resources within organisations need to work together to maximise the value of its workforce. (more…)

May 13, 2014

Workplace design, Facebook likes and the need of companies to be your friend

by Mark Eltringham • Comment, Environment, Facilities management, Workplace design

Companies put an awful lot of time and money into getting people to like them on social media these days. While it would be easy to see the like button on Facebook as the primary conduit for this corporate neediness, but it cuts across many aspects of the ways in which companies work, including their relationships with employees and the ways in which they develop new forms of workplace design and management. This is most evident in the tech palaces which are aimed at the same digital natives that firms habitually target with their online marketing, but the need to make customers and employees friends of the business cuts across a wide range of sectors. The workplace is yet another channel of communicating chumminess, and it offers many of the same challenges as social media.

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May 1, 2014

Hierarchical organisations ‘stifle’ employee productivity, claims CIPD

by Sara Bean • Knowledge, News, Workplace

Rigid organisational hierarchies hamper the development of management, employee productivity and leadership skills within the workplace, warns the CIPD. Their report, ‘Leadership – easier said than done,’ finds a growing trend in developing the capability of individual leaders and managers, an approach known as ‘distributed leadership’. However, faced with outdated organisational structures and cultures – these managers are unable to apply what they’ve learnt in the training room. The report recommends that leadership development should give greater consideration to the organisation-wide factors that can help or hinder the practical application of great leadership skills by employees at all levels. It urges HR managers to take the next step from training individual leaders, to improving the leadership capacity of the organisation as a whole; focusing on understanding what kind of leadership it requires and what changes are needed. (more…)

March 26, 2014

UK workers are amongst least engaged in the world, claims new report

by Mark Eltringham • News, Workplace

The latest survey highlighting how disconnected the world’s workers feel from what they do comes courtesy of researchers ORC International. In its Global perspectives survey of over 7,000 employees in 20 countries, the researchers found that UK employees are amongst the most disengaged in the world. Engagement has declined sharply over the last year for UK based workers with under half (48 percent) claiming to be engaged with their jobs, down from 56 percent last year. This puts the country in 18^th position, with only Japan and Hong Kong coming out worse. Only 40 percent think their managers motivate and inspire them and only 37 percent feel encouraged by their employers to innovate. In fact the UK’s score fell according to every measure used in the report including the wellbeing index with a rating of 57 percent, down from 61 percent last year.

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March 17, 2014

The engaged employee remains as elusive as ever, claims global Deloitte report

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

To describe the truly engaged employee as elusive would be something of an understatement. It seems as if the more firms strive to engage with the people who work for them, the less engaged they become, like somebody responding to the gifts and attention of a needy and increasingly creepy lover. A new study from Deloitte frames the paradox. The Global Human Capital Trends survey of 2,500 organisations from around the world found that as they pursue policies to engage employees, they also exhibit a startling inability to do so. Regardless of what they try, they struggle to attract and retain the right people and are all too dispiritingly aware of their ability to create a compelling and engaging brand. The findings back up those of a worldwide Gallup report published last October which found just one in eight employees feel committed to their jobs and able to make a positive contribution.

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