Search Results for: engagement

Quarter of UK workers stressed by way bosses handle change management

Quarter of UK workers mistrust management regarding workplace changeOne in four UK employees feel disengaged, with an “excessive amount of change” cited as one of the top causes of work-related stress. According to the 2014 Towers Watson Global Workforce Study under half of employees (48%) feel that leaders are inspiring them to give their best at work and as a consequence, they are not as productive as possible. The research suggests that senior managers are not successfully managing and communicating change, with less than a third (30%) of employees saying that changes are well-implemented at their organisation. Effective leadership is also vital to a company’s ability to retain its top talent as a lack of trust in leadership was named by workers as one of the top reason to consider leaving a job. And worryingly, only half (49%) of employees actually believe the information they receive from the senior leadership team.

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Can the workplace environment change an organisation’s culture?

Woolverine02 workplace It is rare that organisations are totally satisfied with their current culture. They will often see what can be improved and at the same time recognise that these improvements will inevitably stem from a change in behaviour or the attitude of their employees. What is important to remember is that a change in the design of the physical environment will not, by itself, change the culture of an organisation. But workplace design can reflect the desired culture of the organisation, and help to promote certain behaviours and attitudes. It can also help to reinforce the unique attributes of your organisation in a powerful, subliminal way. Culture results from the values and behaviours of employees and is best understood by the relationships internally between individuals, teams and departments. Culture can also be seen through relationships externally with customers, suppliers and stakeholders

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Office workers have five key ways to get some peace and quiet at work

Office workers have five key ways to get some peace and quiet at work

ShelterAccording to a new study carried out by market researchers IPSOS and the Workspace Futures Team of office furniture maker Steelcase, office workers are desperately seeking privacy within open plan settings, where they can function effectively and complete work without being driven to distraction. As a result people are increasingly in need of more choice and control over how they work and are using a number of ways to seize it. Less than half of those surveyed (41 percent) claim they have the opportunity to undertake important work privately. The report claims that this does not mean that workers are looking to turn back the clock to the days of cellular offices because they ‘enjoy the buzz of the open plan office’ but are seeking peaceful retreats within them, depending on their own definition of what privacy means.

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Why doesn’t the HR dept have more of a role in workplace design?

workplace designTo design a great workplace you need to have an intimate understanding of the culture of the organisation. Culture is a result of the values of the organisation; the way people live those values and the relationships that they hold internally and externally with their marketplace and customers. The look and feel of the organisation needs to reflect the culture, just as a brand of a company reflects the product or service they provide. A good HR department will be able to distil the company culture and FM can bring it to life. We can all name examples of superb HR departments that actively engage with FM on workplace design. However, they are more the exception than the rule. If workplace design is really going to contribute to an increase in business performance then HR and FM need to work together to engage and integrate both the hard (FM) and soft (HR) services of the organisation.

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Whatever you might hear, the death of the office is still some way off

I was recently asked to join a roundtable about the future of office working at the offices of The Guardian newspaper. Being a simple soul I was quite confused to be asked about the ‘death of the office’ whilst sitting in an office. It seemed not only alive, but also very present. But maybe the sun is starting to set on that way of working. You can find the overview here and I’d draw your attention to the fact that according to The Guardian I had, after 2 hours, reached a point where I was ‘speaking for the whole meeting’. I’m sure I only spoke for part but it may have seemed more to others present. (more…)

Fold7 drops in to its new Mary Poppins inspired Farringdon offices

Fold7 has moved into new offices in Farringdon to house the expanding agency business and talent. The agency, which counts Go Compare, Gumtree, Ted Baker, Nike and Orange as its clients, has unveiled its news offices designed by Paul Crofts Studio with a Mary Poppins-inspired installation of people floating away on umbrellas and two ‘dry’ jacuzzis. On the upper level, the agency has dedicated an entire floor to an informal working area, more akin to a restaurant and bar. A wall of curiosities screens the meeting room wall, with each individual item representing a story from our history and our experiences. A mid floor raised platform with two ‘dry Jacuzzis’ provides additional break out spaces. The ‘formal’ boardroom at the Farringdon offices is fitted with a collection of cuckoo clocks to serve as a reminder that ‘it’s not the time that matters, but what you do with it that counts’ according to Fold 7 founder Ryan Newey.

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Derry is the latest city to offer free Wi-Fi in all public places

Free Wi-FiThe City of Derry in Northern Ireland has announced that it is to introduce free Wi-Fi in all public places. The local council is to work with local business owners to introduce the programme  in conjunction with the national Super Connected Cities scheme funded by the UK Government’s Department of Culture, Media and Sport’s Urban Broadband Fund. Full rollout of the programme is expected by the first half of next year and will be accessible to anybody who registers for unlimited access to the city’s network. The initiative claims that it ‘is geared towards increasing digital engagement and energising cultural and economic activity within the city. The network will be available for free public use, with the benefits of being easy to connect, filtered for user protection and scalable for future expansion.’ Derry is Northern Ireland’s second largest city and has in recent years focused inward investment on the digital sector. Last week, we reported on how the Italian Government is looking to offer free Wi-Fi in all public places across the country.

Worktech weaves together the strands of people, place and technology

WorktechDay two of Worktech London and affirmation that far from dying, as so many headline writers would have us believe, the office is merely entering a new phase. The underlying theme of Worktech continues to be how we find new ways of weaving together the strands of presence and connectedness formed by cities, buildings and technology. Worktech is a constant reminder that while our world may be shaped by algorithms, we still need each other and need to be with other people at least some of the time. The event is admirably hosted by long time collaborator and MC Jeremy Myerson whose knowledge and donnish charm holds things together while the real Don, founder Philip Ross, beams from the sidelines. It is now de rigeur for such events to have a poet in residence and this year’s was Matt Harvey who summed things up at the end of the day with reference to Worktech’s longstanding idea of jellybean working  but who popped up in between sessions with lyrical summations including one that showed some real spunk (you had to be there).

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Staff would forgo a higher salary to feel more valued by their employers

Staff would forgo a higher salary to feel more valued by their employersEmployees would give up a higher salary if it meant they could work for an employer that regularly thanks its employees for their efforts. Nearly three quarters workers stated that employee benefits were more attractive than a pay rise, with 71 per cent preferring to work for an employer that offered an effective benefits and rewards package, than take a job with a higher salary. The research conducted by One4all rewards, found that improved benefits can increase an employee’s loyalty to the company, with 68 per cent of those surveyed stating that being regularly thanked for their efforts would be rewarded with loyalty to their employer, and 34 per cent claiming they would be very unlikely to leave a position if they were shown regular appreciation and praise. In addition, a work place that failed to offer or show appreciation for staff members would fail to attract new employees – as 17 per cent stated they would turn down a job offer if no employee benefits were in place.

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Failure to adopt strategic facilities management costs UK £1bn annually

Strategic facilities managementA new report from the Royal Institution of Chartered Surveyors (RICS) claims that over a quarter of UK organisations are failing to adopt a strategic approach to facilities management. For those firms without this approach, the annual average cost is calculated by the report’s authors as £120,000, suggesting a total cost to the economy of nearly £1 billion. The claim is based on a study of around 700 organisations in both the public and private sector and across a range of organisational types and sizes.  Around half of those with a ‘dedicated FM programme’ said that doing so had saved their organisation money, 59 per cent reported an increase in productivity, a fifth (21 percent)reported a drop in absenteeism and nearly half (49 percent) claimed it had made them more attractive to customers. The best results were recorded in the public sector with 70 per cent saying strategic facilities management had increased productivity and 71 percent claiming they had seen an increase in employee engagement.

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Report claims business ethics are linked to performance

business ethicsCompanies with well defined and consistent ethical policies are both more stable and more commercially successful, according to a new report published this week by the Chartered Management Institute. Based on a self-reporting survey of 2,500 CMI members the study found that over a third (37 percent) of managers in growing companies rate their own ethics as high, compared to just 19 percent in businesses that are contracting, which suggests a correlation if not causation. Just under a third (29 percent) of managers rate their organisation’s ethical standards as mediocre or poor. Senior managers also appear to have a more positive idea of their own organisation’s ethical standards than those in more junior and front line roles. Nearly half (48 percent) of senior managers believe their organisation has excellent ethical behaviour, compared to just a fifth (22 percent) of junior managers.

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Religious leaders have their say on ongoing work-life balance debate

chief rabbi work-life balanceThe UK’s Chief Rabbi Ephraim Mirvis has appealed to people to free themselves from digital slavery for at least one day a week. Speaking in The Times, the Chief Rabbi (pictured above) calls on all people to give up their smartphones, tablets and other devices for at least a day a week as part of a campaign to revive adherence to the Jewish custom of the Shabbat in which people do not work between sunset on Friday and Saturday. He has been joined in his call by the Archbishop of Canterbury and The Pope, both of whom have urged people earlier this year to focus less time gazing into the unblinking eye of their devices and instead focussing on the real world, its issues and the people around them as a way of achieving a better work-life balance. The Chief Rabbi claims in the interview that the ceaseless need to respond to electronic messages distracts people from family life, communal living and spiritual reflection.

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