Search Results for: engagement

The nine enduring workplace tensions to keep an eye on in the year ahead

The nine enduring workplace tensions to keep an eye on in the year aheadThere were a number of workplace issues that wouldn’t go away during 2013. And there’s no reason to believe we will resolve many of them during 2014 either. We can try to explain the recalcitrance of such things by referring to the enveloping fog that emanates from the commercial interests who promote problems to their customers so they can provide the solutions, but many are more deep-rooted. Technology and its constant radicalising effects is almost invariably the major driver of change, but it is only one thread in a complex web of social, professional, demographic, cultural and commercial changes. So here, in no particular order, are the issues we expect to spend the most time talking about on Insight over the next year. More →

The most read stories on Insight in 2013

Apple 11It’s been one year since Insight first hit the digital streets and it’s been fascinating to see what people have been most interested in. One of the great things about online publishing is you cannot escape from what people think. Printed trade magazines can tell you they send out 12,000 copies or whatever, but they can’t tell you whether the recipients are interested enough to read them or share their contents. Online, that is all made transparent. So it’s been great to start a publication that after just a few months was demonstrably the UK’s most widely read title covering workplace design and management issues. We even know what people like the most. So here, in no particular order, are our most widely read stories from 2013, ranging from the technical to the esoteric, news stories, case studies, the bursting of bubbles and the challenges to received wisdom.

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Highest ever BREEAM outstanding score for PwC’s HQ refurbishment

PWC refurbishment wins highest every BREEAM

PwC’s nine-storey headquarters at One Embankment Place in London has surpassed all BREEAM scores to date for both new build and existing structures. The 450,000 sq ft commercial office building located at Charing Cross station in London has achieved a milestone 96.31 per cent BREEAM Outstanding score, including a 100 per cent score for materials, transport and management. Built in the early 1990s, the structure, which comprises a basement below the station and nine floors of office space above it, has had a complete office refit and refurbishment as well as full central plant replacement in the basement areas, roof and terraces. Achieving a high BREEAM rating and EPC score was a priority of the refit, which was achieved while some 2,000 staff remained in occupation. More →

More than half of UK’s increasingly disengaged workforce looking to switch jobs

Jumping-shipStaff disengagement is already costing the UK economy dear, and is also one of the reasons why nearly half of all UK employees are currently looking to leave their current jobs over the next year, a contrast of two new surveys reveals. The first report, from private healthcare provider BUPA, found that disengaged and unhealthy staff  cost the UK economy around £6 billion each year. The second report from Investors in People (IIP) – a Government created business improvement agency – claims that just under half of all British employees (47 percent) are considering whether to move jobs during 2014. This represents some 14 million individuals so if you lend both reports credence, employers may have serious issues retaining their best employees as the jobs market picks up.

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New report finds lack of consensus in measurement of social sustainability

Green-chainA lack of consensus on what is to be reported on and measured makes comparison difficult when measuring social sustainability. This is one of the key findings of the first annual Sustainable FM Index report, which examines how sustainability is embedded within facilities management service companies. Compiled by Acclaro Advisory, the University of Reading and Workplace Law; the index provides a comparative assessment of FM providers within the UK market. The results, which can be applied to internal and outsourced organisations, aims to showcase achievement, as well as highlighting areas of weakness to stimulate change and raise the delivery of sustainability. The companies which made the index, including Carillion, CBRE and Vinci facilities, have reported high levels of commitment to sustainability in terms of the governance, social and environmental criteria assessed. More →

Benefits of social media for employers are not being realised says CIPD

Benefits of social media for business relationships and employee engagementResearch launched today at the CIPD’s Social Media in HR conference reveals social media is still a long way off from infiltrating the workplace to the extent it is used in our social lives. Three in four (76%) use social media in their personal lives, but just one in four (26%) use it for work purposes. Given the news this week that the attorney general is to publish guidance on Twitter to help prevent social media users from committing contempt of court, employers could be forgiven in being wary of the risks of social media. This is a mistake, as according to the research, ‘Social technology, social business?’ almost half (47%) of employees who use social media for work on a daily basis already see real benefits for their organisations. More →

When sorry seems to be the hardest word, it creates a workplace trust gap

Closing the workplace trust gap
Harvard Business School recently identified that the advantage of the British habit of continuously apologising makes us seem more trustworthy. When it comes to subordinates, we’re less magnanimous. Just 5 per cent of UK employees receive an apology from their boss whenever they make a mistake, affecting levels of trust in leaders and employee engagement. The Global Leadership Pulse survey by The Forum Corporation warns managers that not taking responsibility for workplace gaffes is having a direct correlation to how much employees trust company leadership. This is because 49 per cent of managers and 24 per cent of employees believe that acknowledging personal mistakes is one of the key things leaders can do to inspire trust; and being able to trust your boss is very important for 93 per cent of the employees surveyed. More →

Technology fix. What employers can do when social media becomes an addiction

Technology fix. What to do when social media become an addiction

Recent research shows that technology has helped us to become nearly five times more productive than we were in the 1970s. As well as enabling social interaction and personal expression, social media such as LinkedIn and Twitter can be valuable business aids for innovation and collaboration. However, with over half of people under 25 admitting they have to check Facebook at least once a day, it’s clear that for many, social media has become more than a form of virtual engagement. This can create something of an issue in the workplace, leaving employers with the dilemma of balancing the positive aspects of online communications while discouraging time wasting. More →

Employers need to ‘up their game’ as 1 in 4 employees admit to looking for a new job

Employers need to 'up their game' as 1 in 4 employees look for a new job

Job seeking intentions are at their highest since spring 2011, as fewer organisations implement recruitment freezes. According to the CIPD/Halogen Employee Outlook survey, 24 per cent of employees in the private and voluntary sectors, and 23 per cent in the public sector, are looking for a new job. The greatest motivator to move jobs is disengagement (71% compared with 9% who are engaged), followed by job dissatisfaction (62%, compared with 10%), and those facing pressure every day (45% compared with 19% who never feel under excessive pressure). More than 3 in 5 (61%) said that an opportunity to progress within their role is important to them, but a shocking one in four employees (27%) said that they had never had a performance review at work. More →

‘Beleaguered’ UK workforce is poorly motivated and unproductive

UK workers are lacking motivation and job satisfaction, with over half either feeling neutral or unhappy about going to work most days, only one in four very satisfied with their jobs and 20 per cent who dread going to work. According to a new report, ‘The Forgotten Workforce’ a series of blows to UK workers, including cuts to their working hours, increasingly inconsistent working patterns, pay freezes, and introduction of zero hours – coupled with little or no investment in technology to support employees – has led to a UK workforce lacking morale and disengaged from the business. An efficient business needs an efficient workforce. If this cycle continues, businesses will face increasingly poor productivity and the UK economic recovery will suffer warns the report. More →

Yahoo and HP “seeing success” by taking a stand against flexible working

Yahoo! Sunnyvale headquarters. October 28, 2001 (Y! Photo / Brian McGuiness)

Yahoo has had some successes since curtailing its work from home policies, global corporate real estate leaders were told at this week’s CoreNet Global Summit in Las Vegas. Continuing the industry conversation around balancing an organisation’s need to foster work and collaboration in person (aka: presenteeism) against the needs of employees to work off site, the discussion centred on how employees can “be present” in an increasingly virtual world, and where should leaders in corporate real estate place their focus? Julie Ford-Tempesta, Senior Director, Real Estate & Workplace at Yahoo said despite predictions of “epic policy failure” following the announcement that all employees must work in the office; employee engagement is up, product launches have increased significantly, and teams are thriving. More →

Just one in eight employees worldwide are engaged at work

Just one out of eight employees worldwide are engaged at workThere are so many references these days to employee engagement it can be tempting to see it as management speak. However, according to Gallup’s 142-country study on the State of the Global Workplace, the 24 per cent of “actively disengaged,” employees worldwide who are not psychologically committed to their jobs are unhappy and unproductive at work and liable to spread negativity to co-workers. It found only 13 per cent of employees worldwide are engaged at work, with the majority of employees (63%) “not engaged,” meaning they lack motivation and are less likely to invest discretionary effort in organizational goals or outcomes. In rough numbers, this translates into 900 million not engaged and 340 million actively disengaged workers around the globe. More →