January 8, 2018
Employee engagement tops poll as biggest human resources challenge for 2018
A study commissioned by Cascade HR claims to reveal the topics most likely to keep Human Resources professionals awake at night in 2018. Employee engagement topped the list of upcoming challenges for 44 percent of the 447 participants, followed by staff retention (36 percent). Absence management and recruitment came in as the joint third biggest worry for 33 percent of respondents, with succession planning in fifth place (26 percent). And it appears the same themes have posed the biggest headache for HR in 2017. When asked to reflect on their toughest encounters from the past 12 months, professionals ranked recruitment as the clear front-runner (52 percent), followed by absence management, (43 percent), employee engagement (39 percent), and retention (37 percent), with learning and development the only difference(20 percent).
November 25, 2016
Workplace professionals should look to the consumer sector for boosting engagement 0
by Jeff Flanagan • Comment, Facilities management, Workplace, Workplace design
More and more businesses are recognising the power of the workplace experience to drive employee performance and engagement. Global brand Airbnb, for example, has now renamed its head of human resources as “chief employee experience officer.” This is good news for workplace design and management professionals. We are well placed to capitalise on this shift in business opinion, but if we want to make a tangible impact, we need to bring practical solutions to the table. First and foremost, these need to be backed up by research. There have been few studies specifically into what makes a healthy and productive work environment. However, there are a number of research projects that examine how a human being’s surroundings impact their mood and behaviour, and in particular how consumer environments shape customers’ perception of and engagement with a brand. As workplace professionals, we can learn a great deal from this consumer research and this is why workplace design and management teams should look towards consumer-facing industries for inspiration.
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