March 22, 2019

New centre will assess potential for bias in algorithmic decision-making

The potential for bias in the use of algorithms in crime and justice, financial services, recruitment and local government will be investigated by the UK government’s new Centre for Data Ethics and Innovation (CDEI). The CDEI will explore the potential for bias in existing systems and to support fairer decision-making. This may include increasing opportunities for those in the job market in existing recruitment and financial services systems. It will also explore opportunities to boost innovation in the digital economy. More →

March 21, 2019

Digital workplace pioneered by medium sized businesses, study claims

by Neil Franklin • News, Technology

Medium-sized businesses now account for over 60 percent of US jobs, and are investing fast in technology. However, with digital now a priority for businesses of all sizes, they must ensure they have the necessary skills and security management in place to handle the change, or risk falling behind competitors according to a new report from Aruba. More →

March 17, 2019

Time to unlearn the time management system you learned at school

by Steve Hartert • Comment, Technology

Picture a workplace where everyone follows rigorous to-do lists. Employees are told what to do, how long to spend on it, and in what order to tackle their projects. Then, picture a workplace where there are no to-do lists, no project deadlines, and no estimations of how long projects will take. Employees tackle work in the order they choose, when they feel like doing it. Which workplace do you think will be more successful?

March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

March 14, 2019

Majority of British workers prepared to turn down job without flexible working option

by Neil Franklin • Flexible working, News

A new survey from IWG claims that UK businesses without a flexible working policy risk losing out on top talent. IWG’s Global Workplace Survey claims that 80 percent of workers in the UK would choose a job which offered flexible working over a job that didn’t and that 73 percent think that flexible working has become ‘the new normal’.

March 13, 2019

Companies that adopt agile working enjoy improved financial performance, claims report

by Neil Franklin • Flexible working, News

Companies that embrace agile working and and a generally more flexible and responsive way of working enjoy a financial and operational competitive advantage over their rivals, according to new research from PA Consulting. Two thirds of the respondents said that their business model is at risk of fundamentally becoming outdated, with agile considered a key method for transitioning to a future-proof strategy. While agile is typically regarded by many as a method geared at streamlining operations, PA Consulting’s research suggests the approach could take things a step further. The consultancy conducted an international study among 500 executives of large companies across a range of sectors, asking them how they view agile working and what they see as the key factors for successful adoption. More →

March 11, 2019

Many leaders lack the skills needed to manage in the digital age

by Neil Franklin • News, Technology

A study conducted by The Oxford Group (registration) claims that companies are struggling to adapt to a digital workplace as leaders lack the critical digital skills they need to transform the organisation. Whilst 96 percent of respondents said the onus is on leaders to drive the adoption of new technologies and 94 percent believe it’s important for leaders to challenge traditional ways of thinking, only a third (33 percent) of leaders feel well prepared to lead their business. Gaps in leaders’ digital skill-sets are having a major impact on their ability to transform; 41 percent say that a lack of digital expertise makes decision-making more difficult, and 30 percent say it has prevented their team from innovating.

March 7, 2019

A workplace chatbot might soon be one of your new best friends

by John Hildebrands • Comment, Technology

If you’ve ever wished you could delegate certain routine tasks to an assistant, then a chatbot could be just what you need. Staff working for Unilever will soon be able to get HR advice from Una, a new member of staff who will be available worldwide and at any time of day. Una is a chatbot, capable of conversing with employees in 106 countries, using 32 languages, Unilever’s Keith Williams told a conference last year . Unilever employees can contact Una through Skype for Business and complete tasks such as getting information about benefits, claiming for healthcare or selling shares. It saves time poring over FAQs or filling-in forms, and it frees HR staff for more complex queries. More →

March 6, 2019

It’s not a skills gap, it’s a diversity gap

by Agata Nowakowska • Comment, Workplace

As digital transformation impacts organisations in every industry, the workplace as we know it is evolving fast. For IT leaders, the accelerated rate of technological change means the pressure is on to deliver, manage and secure new platforms. But the wider ramifications of digitalisation projects are proving profound, leaving business executives facing a dilemma. More →

March 5, 2019

Designing a better workforce: how workplace design can impact wellbeing

by Mary Lawrence • Comment, Wellbeing, Workplace design

In a recent survey, 95 percent of office workers said their physical work environment is important for their wellbeing and mental health. However, half believe their current working environment does not have a positive effect on their mental health, wellbeing, mood and productivity. The issue of employee wellbeing has risen up business’ agendas in recent years, and, as part of the drive for better mental health support for workers, companies are looking at ways in which the physical workplace can improve the mental health of their employees.

February 27, 2019

Asian firms have more focused digital vision than European counterparts

by Neil Franklin • News, Technology

For any business looking to remain competitive, having a cohesive, well-defined digital vision and the strategy to properly implement it is essential. However, new research by PerformanceWorks and Bridges Business Consultancy claims that just 51 per cent of European organisations have a digital vision for the future, compared to 60 per cent in Asia and 65 per cent in North America. In addition to this, European organisations are playing catch-up when it comes to a general readiness to digitally transform. More →

February 27, 2019

Digitisation and culture of uncertainty lead employees to seek stability

by Sara Bean • AI, Technology, Workplace

Job security is the top reason employees in the UK joined their company, and also the main reason they stay, according to Mercer’s 2019 Global Talent Trends study. With close to one in three employees being concerned that AI and automation will replace their job, senior managers are also worried about the effects of digitisation, with nearly three-quarters (71 percent) of executives in the UK predicting t significant disruption in the next three years, compared to 23 percent in 2018. Mercer’s global findings reveal a similar story finding that as executives focus on making their organisations “future-fit”, significant human capital risks – including the ability to close the skills gap and overcome employee change fatigue – can impede transformation progress. Addressing these concerns is paramount, given that less than one in three executives rate their company’s ability to mitigate the effect on employees as very effective.