Search Results for: communication

Meeting the management challenges of caring for home workers

by • Flexible working, Workplace

Meeting the management challenges of caring for home workersFlexible working is on the rise. However, as reported today, while employers are happy to equip workers with the facilities required to work away from the office, there is a worrying level of unwillingness amongst many bosses in checking the safety and comfort of home workers. Employers have a duty of care to their home workers under health and safety legislation and the Working Time Regulations 1998. This means that care should be taken by employers to ensure that home workers operate in a safe and appropriate environment. This duty of care goes beyond supplying an ergonomic workstation. Managing home workers requires a varied set of management skills and best practice processes. More →

Technology means UK small business owners are unable to switch off, says report

by • News, Technology

Can't reach off switchNearly half of the UK’s small business owners feel unable to ever get away completely from work, according to a new report from Lloyds Bank. The survey, published in the bank’s Small Business Report found that 47 percent of microbusiness owners and sole traders feel unable to completely switch off from work due to their reliance on technology to operate. More than two fifths (41 percent) work longer hours to keep up according to the report from Lloyds, which has itself recently been accused by the Government of deliberately forcing small businesses under.  According to the survey, over two thirds  (70 percent) of small businesses are concerned that their commercial health will suffer if they neglect their online presence.

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Interview: Dave Coplin of Microsoft on Big Data, engagement and culture

by • Comment, Technology, Workplace, Workplace design

Microsoft Thames Valley 1Dave Coplin joined Microsoft in 2005, and is now its Chief Envisioning Officer, helping to envision the full potential that technology offers a modern, digital society. He is a globally recognised expert on technological issues such Cloud computing, privacy, big data, social media, open government, advertising and the consumerisation of technology and is the author of a recent book called “Business Reimagined: Why work isn’t working and what you can do about it”. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this exclusive interview with Insight he offers his thoughts on the lack of engagement between firms and employees, the most common misunderstandings about flexible working and the challenges facing managers in IT, FM and HR.

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Workplace Week highlights the changing shape of the office

by • Comment, Events, Facilities management, Workplace design

'High Street' at Network Rail's Milton Keynes base

‘High Street’ at Network Rail’s Milton Keynes base

This year’s Workplace Week  which took place last week was a great success, with more people participating and more money raised for charity. Across the week, over 500 people took part, visiting innovative workplaces, attending the Workplace Week Convention or going along to one of the many Fringe events. Workplace Week is organised by Advanced Workplace Associates and supported by CoreNet Global, BCS, RICS, FMA and BIFM. All proceeds go to the Children in Need charity. Around 60 people joined the speakers at the headquarters of PWC on London’s Southbank for the Workplace Week Convention to discuss ‘Driving productivity through the connected organisation.’ The informal atmosphere and roundtable format encouraged participation, with a focus on developments in organisational design, change management and technology.

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UK leads the world in talent, but it needs the right culture in which to thrive

by • Comment, Technology, Workplace, Workplace design

London at nightWe should never take the UK’s talent base for granted. According to a new report from Deloitte, when it comes to employment levels of people in knowledge based jobs in high skill sectors such as digital media, banking, legal services, software development, telecoms and publishing, London is comfortably the world’s leading city. The study found that London employed 1.5 million people in the 22 sectors surveyed, compared with 1.2 million in New York, 784,000 in Los Angeles, 630,000 in Hong Kong and 425,000 in Boston. The report also predicts that London will enjoy rapid growth in employment levels in these sectors over the next seven years, adding around 100,000 more people and that while a decline in employment is foreseen in financial services, this will be more than offset by strong growth in creative and media businesses.

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When sorry seems to be the hardest word, it creates a workplace trust gap

by • News, Workplace

Closing the workplace trust gap
Harvard Business School recently identified that the advantage of the British habit of continuously apologising makes us seem more trustworthy. When it comes to subordinates, we’re less magnanimous. Just 5 per cent of UK employees receive an apology from their boss whenever they make a mistake, affecting levels of trust in leaders and employee engagement. The Global Leadership Pulse survey by The Forum Corporation warns managers that not taking responsibility for workplace gaffes is having a direct correlation to how much employees trust company leadership. This is because 49 per cent of managers and 24 per cent of employees believe that acknowledging personal mistakes is one of the key things leaders can do to inspire trust; and being able to trust your boss is very important for 93 per cent of the employees surveyed. More →

Looking back on a year in which the office sought a clearer sense of identity

by • Comment, Facilities management, Flexible working, Workplace design

JanusIt’s not often that workplace management becomes national business news but that happened at the end of February when  the world became very interested for a while in the way we design and manage offices. The reason for this was the decision by Yahoo to ban homeworking for staff at its headquarters.  The resultant period of shirt-rending at this challenge to received wisdom told us more about the changing view of the workplace than the actual decision by Yahoo. As the dust settled, we discovered that the Yahoo CEO Marissa Mayer had based her decision to change working practices on data from the company’s network that showed people working from home didn’t log on to the company Virtual Private Network as much as those in the office.

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Interview: Greg Lindsay on engineering serendipity and harnessing chaos

by • Flexible working, Workplace, Workplace design

Render of Plaza at Zappos offices in LA

Render of Plaza at Zappos offices in LA

Greg Lindsay is a journalist and urbanist. He is a contributing writer for Fast Company and co-author of the international bestseller Aerotropolis: The Way We’ll Live Next as well as a visiting scholar at New York University’s Rudin Center for Transportation Policy & Management, a senior fellow of the World Policy Institute, and a research affiliate of the New England Complex Systems Institute. He is also one of the main speakers at this year’s Worktech conference in London on 19 and 20 November. In this frank and enlightening interview he offers his thoughts on how firms can engineer serendipity into their workplaces and cultures and how the way we design offices is already taking clues from the way we plan urban environments.

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Technology fix. What employers can do when social media becomes an addiction

by • Comment, Legal news, Technology, Workplace

Technology fix. What to do when social media become an addiction

Recent research shows that technology has helped us to become nearly five times more productive than we were in the 1970s. As well as enabling social interaction and personal expression, social media such as LinkedIn and Twitter can be valuable business aids for innovation and collaboration. However, with over half of people under 25 admitting they have to check Facebook at least once a day, it’s clear that for many, social media has become more than a form of virtual engagement. This can create something of an issue in the workplace, leaving employers with the dilemma of balancing the positive aspects of online communications while discouraging time wasting. More →

EU must develop ambitious plans for retrofitting buildings to hit energy targets

by • Environment, News, Property

EU must develop ambitious plans for retrofitting buildings to hit energy targetsWith just six months remaining until they are required to deliver long-term strategies on renovation, EU Member States are being urged to develop ambitious plans for retrofitting their buildings. Under the Energy Efficiency Directive, EU Member States must establish “a long-term strategy for mobilising investment in the renovation of the national stock of residential and commercial buildings, both public and private” from 30 April 2014. The World Green Building Council’s Europe Regional Network (of which the UK Green Building Council is a member) and the Renovate Europe Campaign are calling on EU nations to seize the opportunity by publishing strategies that will help ensure investment in jobs and growth, and help deliver lower energy bills for struggling European citizens. More →

There is very little about flexible working that is actually flexible

by • Comment, Events, Flexible working

upside_down_officeIt’s pretty clear why some of the world’s greatest writers have been drawn to the human propensity for moral and linguistic inversions and subversions. Books like 1984, Catch 22 and A Clockwork Orange are predicated on the idea. And it’s not one limited to literature. If we look, we can see it going on all around us. In the field of workplace design and management we can see it in the use of the word ‘flexible’ as used in the phrase flexible working. This is a word that in this particular context is coming to mean something like its opposite.  According to a survey from YouGov, the 9 to 5 is a thing of the past, supplanted by a style of work labelled flexible but which involves a third of us working for over ten hours a day, many at home right up until the point we go to bed with a smartphone that sits by our side, to wake us with a beep and a wodge of new notifications the next morning.

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9 to 5 consigned to history as flexible working patterns take over

by • Flexible working, Legal news, News

9 to 5 consigned to history as flexible working patterns take overFlexible working practices don’t necessarily equate to working fewer hours. In fact, people are working increasingly longer hours as flexible working patterns consign the traditional 9-5 to history. A third of Britons are now working more than 10 hours a day, with a short or no break and are bringing work life into the home by responding to work emails, texts and calls in the evening. Research conducted by YouGov for business communications systems firm, RingCentral found that more than half (55%) surveyed now work more than 40 hours a week. As working patterns change, companies are seeing the importance of managing a geographically dispersed workforce (68%), and also believe that providing employees with the ability to work flexibly (78%) or from home (60%) are important for employee productivity levels. More →

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