Search Results for: communication

December 10, 2014

‘Empty desks’ costing UK business 18bn a year, as job vacancies go unfilled

The economic impact of unfilled job vacancies on the UK economy may be leading to a staggering annual cost of over £18bn. Research by job site Indeed, claims that falling unemployment and robust job creation is resulting in many businesses finding it a challenge to locate and secure the right employees. This inability to find and recruit the right hire for a role is impacting on both the business itself and the wider economy in two major ways. For the employer, failing to effectively resource a business slows both production and profits, while in the wider economy unearned wages reduce consumer spending power and contribution to economic growth. ‘Empty desks’ in the real estate sector are having the greatest impact on the UK economy, due to high levels of contributed economic value (the goods and services that could be produced if the position were filled).

December 10, 2014

We should bring the soft landings idea back to Earth with a bump

by Andrew Brown • Comment, Facilities management, Property

Soft landings, hit the ground running, smooth handover, transition phase: whatever words you choose to describe the process the principle is the same. Managers and occupiers of a building – any building, want it to function properly. But why is this apparently so hard for anybody to achieve? Soft landings feels more like tainted love right now. So, think back a few steps and imagine you’re buying a brand new, shiny new-build house. It doesn’t come with an instruction manual, but it is a house – what’s not to know about it. But even new homes have issues. Maybe cracking in plaster, gaps around architraves, doors not closing smoothly and heating systems that is noisy and untested. In the trade it’s called snagging. You call the builder up, you make a list he comes round your new house and checks the list and then argues about the repairs.

November 24, 2014

New report offers occasionally surprising vision of the future of work

by Mark Eltringham • Flexible working, News, Technology, Workplace design

A new report into the future of work from Cisco claims –unsurprisingly – that employers are shifting their workplace policies to accommodate new demands from employees for more flexible working styles, regardless of their demographic cluster. The 2014 Cisco Connected World Technology Report also also claims that the majority of both Generation X and Y professionals already believe that smartphones and wearable devices will be the workforce’s most important communication devices by 2020 – while the laptop will maintain its place as the workplace device of choice. These devices and their attendant software and apps will drive the uptake of flexible working although sixty percent of respondents to the survey still prefer to take notes using a pen and paper. Two of the most intriguing findings of the report are that while just over half of Gen Y professionals think they are more efficient than older workers (roughly in line with the perceptions of older workers themselves) this is way out of step with the impression HR professionals, and the majority of people still believe that the future of work still lies in the office, at least some of the time.

November 13, 2014

Case Study: AutoTrader motors into its new Manchester digital playground

by Mark Eltringham • Case studies, Facilities management, Technology, Workplace design

Even in the context of a rapidly declining print market, the decision to end AutoTrader’s 37-year history as a printed magazine was not an easy one to take. At its height, Auto Trader had a circulation of 368,000, but in June 2013 the final printed copy rolled off the presses and the business began its new incarnation as a purely digital platform. Of course, this transformation was a long time in the making and had actually begun ten years earlier. By the time the print room lights went out, all of Auto Trader’s revenues had not only migrated online, but experienced significant growth too. It is Auto Trader’s growth during this process of transformation that is considered so unique in the publishing world and is proof that the business’ aspiration to be at the forefront of the digital marketplace is not just a wide-eyed intention. The website boasts 11.5million unique users, carrying out more than 140 million searches across mobile, table and desktop devices and the business is set to launch an extensive TV advertising campaign on boxing day.

November 13, 2014

Workplace Week focuses on the office and individual productivity in all its forms

by Cathy Hayward • Events, Facilities management, Flexible working, Workplace, Workplace design

The holy grail of improving people’s productivity was the focus of this year’s Workplace Week, which took place last week from 3-7th November and raised more than £12,500 for Children in Need. The annual event organised by AWA and designed as a celebration of workplace innovation, included visits to 11 workplaces showcasing the latest techniques to get people performing at their very best, a day-long convention and a series of Fringe events. Andrew Mawson, who heads up AWA, opened the convention by setting the discussion in context. “We have maximised asset productivity by getting more people into buildings, and therefore working a building harder. But we need to focus on human productivity. If each organisation could make each person just 5 per cent more productive, that would have a major impact both on that organisation and the wider economy. In the knowledge economy we need to get the very best performance out of each and every brain on the payroll and to create the conditions that consciously support that.

October 21, 2014

Religious leaders have their say on ongoing work-life balance debate

by Mark Eltringham • Flexible working, Technology, Workplace

The UK’s Chief Rabbi Ephraim Mirvis has appealed to people to free themselves from digital slavery for at least one day a week. Speaking in The Times, the Chief Rabbi (pictured above) calls on all people to give up their smartphones, tablets and other devices for at least a day a week as part of a campaign to revive adherence to the Jewish custom of the Shabbat in which people do not work between sunset on Friday and Saturday. He has been joined in his call by the Archbishop of Canterbury and The Pope, both of whom have urged people earlier this year to focus less time gazing into the unblinking eye of their devices and instead focussing on the real world, its issues and the people around them as a way of achieving a better work-life balance. The Chief Rabbi claims in the interview that the ceaseless need to respond to electronic messages distracts people from family life, communal living and spiritual reflection.

October 13, 2014

Few employers offer digital tools or support for flexible working

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

As we reported recently, flexible working has become a massive recruitment incentive, and this is reflected in yet another survey which found nearly three quarters of parents rate flexible working as very important when they are looking for a new job. Homeworking remains the most popular form of flexi-work, yet according to the survey from Workingmums.co.uk of over 2,000 parents, relatively few employers supply equipment or technical support to enable people to work outside the office. It seems the desire amongst employers to accommodate home workers is there, but not the will to furnish them with the tools they need to do the job properly. In fact, the majority of homeworkers use their own equipment and have to deal with any problems themselves. Though 36 per cent can call on technical support if they get into trouble, unsurprisingly, the survey of over 2,000 parents, sponsored by BBC Future Media, found that many still lack full confidence in remote communications tools despite their desire to work from home. More →

October 6, 2014

Two-fifths of global employees would choose flexible working over a payrise

by Sara Bean • Comment, Flexible working, News, Workplace

A friend of mine went for a job recently and asked about flexible working. They were informed that: “we don’t like to allow people to work from home as we can’t keep our eye on them.” This attitude is a disincentive to job applicants and existing staff, and makes employers who take this attitude look at best old-fashioned and at worse foolish. Even the UK’s pro-employer government extended the right to request flexible working to anyone with over 26 weeks service this June, which illustrated how ‘mainstream’ flexi-work has become. A new piece of research reveals there is currently something of a global shift in culture towards a ‘Flex Work Imperative’, described as a perfect storm of employee demand, improving job market, and legislation that is shifting flex work from job perk to an employee’s right. It’s why 43 per cent of employees surveyed said they would prefer flex work over a pay raise. More →

September 26, 2014

Generation Y make the most trusting managers, finds ILM report

by Sara Bean • News, Public Sector, Workplace

Maintaining high levels of trust at work helps to foster an engaged and productive atmosphere, finds a new report by the Institute of Leadership & Management (ILM), which reveals the youngest generation to be the most trusting and those working within the public sector the least trusting. The truth about trust, honesty and integrity at work found that the millennial generation of managers (born 1981 onwards), are the most likely to trust those within their organisation (54%), followed by baby boomers (born between 1946–1964), almost half of whom (45%) say they trust everyone or almost everyone. Generation X, those born between 1965–1980, had the lowest level of respondents saying they trust everyone or almost everyone (44%) at work. The research also reveals that the five fundamental skills and qualities that leaders need in order to be trusted are openness, effective communication, the ability to make decisions, integrity and competence in their role. More →

September 25, 2014

Why a more flexible approach to where and when we work is long overdue

by Sara Bean • Comment, Facilities management, Flexible working, News

As Virgin boss Richard Branson throws his considerable influence behind flexible working, with the revelation that his personal staff can now take time off whenever they want for as long as they want; new research published for National Work Life Week illustrates why we need a more flexible approach to where and when we work. The average British one-way commute has increased in the last couple of years, at nearly half an hour (29.6 minutes) compared to 26 minutes two years ago. Employees in large firms appear to endure the longest commutes, clocking up a one-way average of 39 minutes. The knock-on effect means over-crowded trains, roads and buses and an increasingly stressed workforce more prone to stress and ill-health. Branson has promised to extend the policy if, as he notes in his blog, it results in similar productivity gains as Netflix, which has pioneered this approach. More →

September 8, 2014

Stress and staff disengagement go hand in hand, claims new report

by Mark Eltringham • News, Workplace

Employees suffering from high stress levels have lower engagement, are less productive and have higher absentee levels than those not operating under excessive pressure, according to research from HR consultancy provider Towers Watson. According to the firm’s Global Benefits Attitudes survey of 22,000 employees worldwide, there appears to be a causal or coincidental link between stress levels and disengagement. The survey found that levels of workplace disengagement significantly increase when employees experience high levels of stress. The research shows that of those employees who claim to experience high stress levels, over half (57 percent) also reported that they were disengaged. In contrast, only one in ten (10 percent) employees claiming low stress levels said they were disengaged and half of this group claimed to be highly engaged. The reasons for high stress levels were also explored in the research. Inadequate staffing was the biggest cause cited by employees with over half (53 percent) naming it as a top cause of workplace stress.

August 21, 2014

Hotels allocating more public space to meet the needs of business travellers

by Mark Eltringham • Flexible working, News, Workplace design

Presenteeism isn’t restricted to the workplace. Growing demand from business travellers means hotels are increasing the amount of working and meeting space they provide in their facilities in cities across Europe and the rest of the world. Three quarters of British employees work while staying in a hotel according to the survey carried out by the Fraunhofer Institute on behalf of hotel business solutions firm HRS. Only Italians spend more time working in hotels (76 percent), followed the UK (75 percent), Poland and Switzerland (50 percent respectively), Germany (46 percent), China (45 percent), Russia (43 percent), Austria (42 percent) and France (25 percent). The firm has also identified a number of hotels around the world which it believes offers exemplars of the new working spaces available.