Search Results for: communication

January 7, 2016

Constant email checks may increase workplace stress as much as high volumes ⁰

by Sara Bean • Flexible working, News, Technology, Wellbeing, Workplace

New research being presented today at the British Psychological Society’s Division of Occupational Psychology annual conference in Nottingham suggests that it’s not just the volume of emails that causes stress; but well-meaning habits and a need to feel in control. The research by Dr Richard MacKinnon from the Future Work Centre, suggests many people have developed some bad habits when it comes to managing email. Nearly half of those surveyed have emails automatically sent to their inbox (push notifications) and 62 percent left their email on all day. Those who checked email early in the morning and late at night may think they are getting ahead, but they could be making things worse, as the study showed that these habits were linked to higher levels of stress and pressure. The research also shows the role personality plays in our experience of email and how email has the potential to both positively and negatively impact our work-life balance.

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January 6, 2016

Two new studies that highlight the complexities of gender at work ⁰

by Mark Eltringham • Comment, Knowledge, News, Workplace

The increasingly complex nature of the career and workplace choices made by men and women and the specific challenges they face is the subject of two pieces of research presented at this week’s British Psychological Society’s Division of Occupational Psychology annual conference in Nottingham. The authors of the admittedly small scale studies conclude respectively that men in what are generally considered typically female-dominated occupations tend to value the social aspects of their career more than financial rewards and that ambitious professional women would benefit from a better understanding of how to build, maintain and use their social capital to succeed in their attempts at reaching the top of their professions. Both topics have been raised before but it’s interesting to see yet more research which challenges the often overly simplistic assumptions that seem to go hand in hand with gender issues at work.

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January 4, 2016

Workplace bullying, pay, and productivity key workplace trends in 2016 ⁰

by Sara Bean • Facilities management, News, Wellbeing, Workplace

Acas has published its Workplace Trends 2016 report, which identifies workplace bullying, pay, the new trade union bill and productivity as key trends that will have an impact on employment relations in 2016. In this report, thought-leaders discuss leadership, improving productivity, the art of communication, giving voice to a better way of working, encouraging positive behaviours in tackling bullying at work and the psychology of productivity. Writing in the report, Acas Chair Sir Brendan Barber says that productivity is a real concern for the UK economy. He warns if we were able to match the productivity of the US then this would equate to around £21,000 per annum for every household in the UK, making it an issue that will remain high on the agenda in 2016. The report also features commentary from Steve Elliott, Chief Executive of the Chemical Industries Association, Dr Makani Purva, Anti-Bullying Tsar at Hull NHS Trust and Frances O’Grady, General Secretary of the TUC.

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December 1, 2015

Despite its drawbacks, LiFi has the potential to revolutionise office design ⁰

by Paul Goodchild • Comment, Facilities management, Technology, Workplace design

During 2016, we can all expect to be hearing a lot more about a new technology called Li-Fi, which uses light to transmit high speed data. Li-Fi has already been trialled extensively in lab conditions and now for the first time it has been installed in an office in Tallinn, the capital of Estonia. It may even be substantially quicker than standard Wi-Fi. The people behind it claim it is already able to transmit data at a rate of 1 GB per second, which is around 100 times faster than Wi-Fi. Using light as a medium, however, does mean its main drawback is that it cannot penetrate walls. Designers and managers may also have concerns that the way it transmits data – basically by flickering the light from an individual LED like a massively sped up signal lamp (pictured) – but the developers claim this is completely imperceptible to the human eye and so has no consequences for individuals.

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November 25, 2015

Northern Powerhouse office market showing strong performance levels ⁰

by Sara Bean • Facilities management, News, Property

When the Chancellor of the Exchequer George Osborne announces the Spending Review today, he’s likely to mention the Northern Powerhouse, the programme to rebalance the UK economy by pushing growth in England’s northern cities. His vision of this form of one nation conservatism may have helped to increase occupier and investor confidence across the Northern Powerhouse office markets, as illustrated by the Northern Powerhouse Office Market Report 2015/16, published by Lambert Smith Hampton (LSH). It shows strong performance across the eight key markets so far in 2015 – with combined take-up expected to reach 5.2m sq ft by the end of the year compared with 4.6m sq ft in 2014. Manchester city centre is leading the way and is on track for a record year, with almost 1.4m sq ft of office space expected to be let or sold by the end of 2015 – well above the 10-year annual average of 966,000 sq ft.

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November 23, 2015

Two thirds of managers have little idea what their organisation’s strategy is ⁰

by Mark Eltringham • Facilities management, News, Workplace, Workplace design

While facilities and human resources managers continue to agonise over their lack of strategic influence, a new study from researchers at the London Business School and MIT confirms what cynics may have suspected all along; a significant number of senior managers don’t have any real idea what their organisation’s strategy is in the first place. According to the study of 11,000 senior executives and managers from 400 companies worldwide, only around a third of respondents were able to correctly identify their employer’s main strategic priorities. “We asked people to list their company’s top three to five priorities”, says Rebecca Homkes, a fellow of London Business School, who led the study. “Even with five tries, on average only around 50 per cent could list the same one priority and only a third can list their firm’s top three priorities. For firms to execute a strategy well, that strategy must be clearly communicated and understood throughout the organisation.”

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November 13, 2015

Study claims the Internet of Things will connect 6.4 billion objects next year ⁰

by Mark Eltringham • Facilities management, News, Technology

According to a new report from technology research organisation Gartner, 6.4 billion connected things will be in use worldwide in 2016, up around a third (30 percent) from 2015, and will reach 20.8 billion by 2020. The study claims that in 2016, 5.5 million new things will become connected each day. Gartner estimates that the Internet of Things (IoT) will support total services spending globally of around US$235 billion in 2016, up nearly a quarter (22 percent) from 2015. Although the report claims that the technology will make significant inroads in consumer markets, services are dominated by the professional category defined by Gartner (in which businesses contract with external providers in order to design, install and operate IoT systems). However connectivity services (through communications service providers) and consumer services will grow at a faster pace, according to the report.

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November 6, 2015

Email overload draining your productivity? Let your tech answer for you ⁰

by Mark Eltringham • News, Technology, Wellbeing, Workplace

At this week’s CIPD conference in Manchester, HR Godfather Cary Cooper used his keynote address to highlight the deleterious effects of email on productivity and wellbeing. He once more highlighted how email remains the single most substantial drain on people and called on the serried ranks of managers to take up arms against our overstuffed inboxes. No doubt he now welcomes the news that one tech company is determined to become the solution to the problem, even though they’re also the cause of it. Google have launched a system called Smart Reply for Gmail users which uses a ‘deep neural network’ to analyse incoming emails and suggest three likely replies to mobile users to choose from, enabling them to respond quickly and without expending too much energy. Responses are not based on any insight into the user’s own preferences, but what the system considers likely as a general rule.

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October 29, 2015

Facilities management must become more strategic or risk becoming irrelevant ⁰

by Mark Eltringham • Facilities management, News, Technology, Workplace design

A new report claims that there are persistent and well-founded perceptions at boardroom level that facilities management is a support function with little or no strategic relevance and that this poses a serious risk to the discipline. While this may raise few eyebrows amongst those who have been aware of the problem for many years, what is startling is that the report comes from the International Facilities Management Association. The report, Redefining the Executive View of Facility Management, authored by Richard Kadzis, highlights the long reported mismatch between this perception and that of facilities managers themselves who believe they represent an industry that continues to adapt to a changing world and add value to the organisation. Conversely, senior executives see FMs as ‘glorified custodians’ whose performance should be measured in terms of the money they save the organisation.

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October 27, 2015

Seven ways your choice of new office may boost business performance ⁰

by Darren Bilsborough • Comment, Facilities management, Property

There are generally four main reasons why a business considers changing to new office space: your business is growing and your existing office can’t be expanded to accommodate that growth; your need for office space is reducing due to a change in business circumstances; your office lease is nearing expiration: you are prepared to explore whether a change in office could improve your current business performance. It is the last of these four reasons that sits at the heart of this article, but that does not detract from the validity of the other motivations for investigating options for new office space. Changing office space requirements and/or the fact your lease is expiring do not preclude searching for new ways to improve business performance. In fact, they provide a compelling excuse to explore alternatives and often organisations choose to move for a number of good reasons.

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October 12, 2015

How workplace design is more closely reflecting how we actually work ⁰

by Adrian Campbell • Comment, Flexible working, Workplace design

In years gone by, a ‘one size fits all’ approach to office design might have been the norm, but as the decades have progressed, so too have the options available to businesses designing ‘homes from home’ for their office-based workforces. As new interpretations of the office environment proliferated, so the open plan model came to into being and eventually evolved into the default office design model. This initially brought greater variety than ever before but, ultimately, a one size fits all mentality in workplace design ultimately prevailed – every worker was expected to work in certain ways, utilising the equipment and furniture supplied and designed for them. From inception through to occupancy, the average new office involves a six-year period of design and construction involving varying teams of people discussing the best and most attractive solution for the actual end user.

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October 5, 2015

Collaborative work goes hand in hand with better talent retention ⁰

by Neil Franklin • Flexible working, News, Technology

Companies are rethinking the tools they use to keep employees engaged and loyal – especially at a time when flexibility and choice are increasingly important to an workforce that craves mobility and choice. A newly released survey from Jive Software claims that as the workforce continues to evolve and new future of work trends emerge, seven out of ten (72 percent) employees want to use more technology in the workplace that enables them to work from anywhere. Furthermore, the same percentage state that the freedom to try tools make them more effective in their job, with 43 percent finding it a powerful loyalty driver. According to the study of 1,000 US based employees, firms are also catching on to future of work trends and the impact that technology can have for employee retention. Eighty-four percent of employers want to implement technology that enable workplace flexibility.