Search Results for: communication

November 25, 2022

IN Magazine Supplement: internal communications for hybrid working cultures

by Jayne Smith • Briefing, Premium Content

One of the many important talking points of The Great Workplace Conversation and the widespread adoption of hybrid working over the past three years has been how we talk about change. Whenever anybody refers to people ‘returning to work’, they can expect to be corrected by somebody else pointing out that most people never stopped working during the various lockdowns. They’d stopped going into work. In the same way, people are increasingly likely to point out that the office and the workplace are often two different things. Words matter. Precision matters. Shared ideas matter. Engagement matters. More →

September 20, 2022

Lack of training in communication is setting up line managers to fail

by Neil Franklin • News

A new report from the Chartered Institute of Public Relations’ (CIPR) Inside Group claims that while the successful running of any organisation relies on effective line manager communication, and this is a high HR priority, designated line managers are ultimately being “set up to fail” through a lack of specific communications training. The report – ‘Effective line manager communications’ – surveyed line managers, HR professionals, and internal communicators, and it showed a clear mismatch between the expectations of line managers and the support provided. More →

May 31, 2022

Change can make employees cynical so must be managed by effective communication

by Neil Franklin • Flexible working, News

Providing clear, timely explanations and implementing an effective communications strategy can help minimise the damage to employee morale in the wake of adverse or significant change, new research from Aalto University School of Business and others suggests. Professor Marjo-Riitta Diehl and colleagues from Vlerick Business School, Católica-Lisbon School of Business and Economics, and University of Waterloo, discovered that workers vary in their level of attachment to the organisation that employs them and this affects how they react to major changes. More →

January 4, 2022

Hybrid working will demand leaders develop new communication skills

by David Mills • Comment, Flexible working

Keeping on top of communication barriers in the business world can feel like an endless game of Whac-A-Mole, especially now in the new era of hybrid working. The usual culprits are well-known by now: patchy WiFi connections, crashing computer programmes, cloud syncing issues, important emails sneaking into spam folders – the list goes on. All can impede our ability to get the job done. More →

January 7, 2021

You will hear a lot more about purpose, communication and rituals at work this year

by Imke Schuller • Comment, Working culture

Last year, many organisations were forced overnight to adjust to new ways of working. Digital transformation accelerated, and collaborative activities were recreated virtually. But while teams have adapted functionally to maintain productivity, organisational leaders need to pay special attention to the “intangible” cultural aspects and their overall purpose. More →

June 9, 2020

UK professionals claim lack of workplace communication during pandemic

by George Eltringham • News, Working culture

The Covid-19 pandemic has highlighted workplace communication as the area leadership most needs to improve on, according to almost half (43 percent) of professionals in a nationwide survey conducted by Hays. This is well ahead of other areas including strategy and planning (23 percent) and remote staff management (13 percent). From over 16,000 respondents, two in five (40 percent) also say that communication is the aspect of their organisation that has undergone the most change since the coronavirus outbreak, ahead of people (24 percent) and processes (22 percent). More →

December 16, 2019

Avoiding the minefield of WhatsApp communications

by Louise Lawrence • Comment, HR, Legal news

Whether to keep colleagues updated or to share a new idea, WhatsApp groups are increasingly becoming a go-to communication tool in the workplace. There are benefits to having such informal communication channels – they can be less hierarchical and improve cohesion within the team, as well as being a fast and easy way to communicate and share images. On the flip side, the lack of formality means that there are risks associated with them. More →

February 28, 2019

Communication skills trump experience as quality employers look for in candidates

by Neil Franklin • HR, News

New research from The University of Law Business School has analysed over 700 keywords from the job specifications of 30 common business roles (across three popular job sites), to reveal what employers are looking for from candidates. The research highlights the crossover in skills and requirements across roles and industries, helping encourage those considering a career move, or just starting out in the world of business by showing how qualified they may already be for a new career. Its key finding is that employers are hugely more interested in people’s interpersonal skills than their work experience.

July 5, 2018

Open plan offices may discourage communication, claims new study

by Freddie Steele • News, Workplace design

The usual rationale for open plan offices is that they help people to collaborate more effectively. But this premise is challenged by a new study from researchers at Harvard Business School which suggests that employees at two large Fortune 500 companies actually engaged in less face-to-face contact after switching to entirely open workspaces. As published in the journal Philosophical Transactions of the Royal Society B, Ethan Bernstein and Stephen Turban sought to conduct a real-world comparison of people’s behaviour in different types of offices to test a hypothesis that open plan layouts reduce communication.

June 12, 2018

Firms ignoring employee anxieties about workplace communications

by Neil Franklin • News, Wellbeing

UK companies are failing to support employees suffering with work-related performance anxiety, the business world’s equivalent to stage fright, despite it being a regular occurrence for many workers, according to new research. RADA Business, the commercial subsidiary of the Royal Academy of Dramatic Art which provides communication skills training for corporate individuals, has published the report Beating Workplace Performance Anxiety, which surveyed 1000 workplaces. The report found that, on average, workers report feeling anxious at least once a week (five times per month). Despite this, few workplaces act effectively to counter incidents of workplace communications anxiety. Only 13 percent of people surveyed said that anxieties round communicating in the workplace are picked up and resolved by the management team.

March 22, 2018

Excessive workloads and lack of communication is increasing workplace stress

by Sara Bean • Facilities management, HR, News, Technology, Wellbeing

UK office workers are under a tremendous amount of stress, and much of it is directly related to the way their work is being managed. That is the conclusion of a report by Workfront, which finds that office workers are becoming frustrated and burned out by poor work tools, processes, and communication. Four out of five office workers confessed that they feel burnt out and 73 percent expect their stress levels at work to increase in the near future. Nearly three quarters (74 percent) admit to feeling unrecognised and un-useful at work. With lack of communication and not knowing what others are working on (37 percent) cited as the number-one pain point across the board for stressed UK workers, it’s clear that businesses need to break down current silos, allowing people to engage more freely with senior staff members and see how their efforts impact the wider team. The study found that poor communication and visibility into work is UK workers’ number-one pain point in terms of work stress. It also reveals that 42 percent of office workers put in more than 6 hours of overtime per week and that 7 out of 10 office workers expect their stress levels at work to increase into the future.

March 20, 2018

Men and women experience workplace communications anxiety very differently

by Sara Bean • HR, News, Wellbeing

There is a disparity between the causes of communications anxiety between men and women, claims new research conducted by RADA in business. Male employees are 45 percent more likely than women to feel anxious when socialising with their work colleagues, while women are most scared of giving a presentation. Team building events were also found to be more challenging for men, with almost a fifth (19 percent) reporting feelings of communications anxiety. Work social events followed, with 17 percent reporting the same feelings. In contrast, the report found that female employees experience greater levels of anxiety when giving presentations in front of a group, to colleagues, or to management. The evidence suggests that while men require more help with skills around spontaneous communication, for women it is about standing their ground and getting their voice heard when stepping into the spotlight – often in situations that may have a significant impact on their career path. Notably, the research shows that women are also 39 percent more likely to experience workplace anxiety than men when in a job interview, and 37 percent more likely when negotiating a pay rise.