Search Results for: communication

Hybrid working: the importance of having the right strategy

Hybrid working: the importance of having the right strategy

by • Comment, Flexible working

To make hybrid working work successfully, we need changes in the way people need to be managed, trained and inductedHybrid working changes everything it seems. To make it work successfully we need changes in the way people need to be managed, trained and inducted. It changes the needs for communication and social connectivity, goal setting and connection to vision. It requires greater clarity on what is acceptable and what isn’t. Employees must take on new grown-up obligations and organisations are required to ‘trust’ and employees to be ‘trustworthy’.  More →

Big firms don’t really want you to contact them

Big firms don’t really want you to contact them

by • Business, News

Some of Britain’s most famous and successful companies make it hard for customers to get in touch, according to a new studySome of Britain’s most famous and successful companies make it hard for customers to get in touch, according to a new study of FTSE 250 companies, by Moneypenny, with 89 percent of the companies having no phone contact number on their website home page. While some of the FTSE 250 companies did feature a phone number elsewhere on their website, 33 percent of them make it extremely difficult to find a contact number on their website and have no phone number on their respective home pages. It took the Moneypenny researchers six or seven clicks to find one elsewhere on their websites. More →

Has digital transformation led to an upsurge in workplace disinformation?

Has digital transformation led to an upsurge in workplace disinformation?

by • Comment, Technology

You don’t have to look far to find misinformation. Just a few weeks ago, amid the aftermath of the coup in Niger, online platforms were being inundated with false information, intensifying tensions surrounding the nation’s future. This included erroneous videos on TikTok and Twitter suggesting the presence of Wagner Group (Russian state-funded) fighters, false claims about Algeria’s military involvement, and inaccurate assertions about banning uranium export to France. More →

Work notifications make it harder for people to spend time with friends and family

Work notifications make it harder for people to spend time with friends and family

by • News, Technology, Wellbeing

Out of hours work notifications on devices are having a significant impact on people's work-life boundaries, according to a new reportOut of hours work notifications on devices are having a significant impact on people’s work-life boundaries, according to a new report from Ring Central. According to the poll, work notifications are on the rise with 31 percent stating that notifications outside of work have increased in the past year. As a result, employees are also feeling the pressure to respond to work notifications immediately (14 percent) or within 1 hour (33 percent). The survey also suggests that notifications cause the same amount of anxiety for Brits as spiders (54 percent) and almost as much as going to the dentist (59 percent). More →

People are worried about the impact of new tech, but many feel confident it will benefit them

People are worried about the impact of new tech, but many feel confident it will benefit them

by • AI, News, Technology

With over a third (36 percent) of workers concerned about the impact of technological changes and what this might mean for them, a new report from Virgin Media O2 Business claims that many people believe new tech will offer them a better work-life balance. According to the report, the pandemic accelerated remote and hybrid work, mostly benefitting desk-based workers. Meanwhile, deskless workers like teachers, nurses and engineers saw limited long-term change despite many organisations comprising both types of workers. More →

Generative AI will hollow out many middle class roles over the next decade

Generative AI will hollow out many middle class roles over the next decade

by • AI, News, Technology, Workplace

Generative AI will have a much greater impact on white collar roles than blue collar ones over the next 10 years, according to a new report from PearsonGenerative AI will have a much greater impact on white collar roles than blue collar ones over the next 10 years, according to a new report from Pearson. In at least ten white collar roles, more than 35 percent of tasks could be done by AI, with medical secretaries (41 percent) predicted to be the most impacted. Conversely, every of one of the top 10 least impacted are classed as blue collar, revealing launderers, dry cleaners and pressers (0 percent) as the UK’s most AI-proof job. More →

One year on from generative AI hype, people are scared and excited about its use

One year on from generative AI hype, people are scared and excited about its use

by • AI, News, Technology

Nearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasyNearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasy. According to a recent study [registration] commissioned by Betterworks and conducted by Propeller Insights, over half of employees are using GenAI at work for complex activities and believe it has the potential to reduce bias across a swath of HR processes, despite the fact that only 41 percent of organisations are actively evaluating it or have made GenAI a priority. At the same time, many employees are concerned about the potential impact of GenAI on both their roles and the possibility of unintentional amplification of bias. More →

Can smart glasses be the key to unlocking productivity in the workplace?

Can smart glasses be the key to unlocking productivity in the workplace?

by • Company news

One of the emerging tools showing immense promise for improving productivity is smart glassesTechnology is the foremost resource for shaping the world—and in the modern workplace, it’s crucial for keeping brands competitive in an increasingly fast-paced business environment. Our article “Why new technologies still make employees happier, healthier, and more efficient” explains that technology must meet increasingly agile strategies like remote work. In these cases, it can help optimise manpower and productivity. As a result, 70 percent of firms believe new technologies improve business resilience. One of the emerging tools showing immense promise for improving productivity is smart glasses. More →

From the archive: The role of workplace design in employee engagement

From the archive: The role of workplace design in employee engagement 0

by • Features, Wellbeing, Work&Place, Workplace design

A new report certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees

Originally published six years ago, this feature is currently the most read story ever on the website with around 50,000 readers. A global study by my own firm Steelcase has found that one-third of workers across 17 of the world’s most important economies are actually disengaged. The findings make worrying reading for employers around the world, as engagement is so demonstrably linked to business critical outcomes such as employee retention, productivity and even profits. It certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees. More →

Appetite for hybrid working shows no sign of letting up at large firms

Appetite for hybrid working shows no sign of letting up at large firms

by • Flexible working, News

companies have been posting hybrid working related roles in record numbers, according to a new report from GlobalDataThe ongoing advancements in technology have made remote collaboration more feasible and seamless than ever before. Collaboration tools have become essential in ensuring the coexistence of the digital and physical workplace, both internally with employees and externally with clients. And in 2023, companies have been posting hybrid working related roles in record numbers, according to a new report from GlobalData. More →

Business leaders who screw up struggle to own up and learn from their mistakes

Business leaders who screw up struggle to own up and learn from their mistakes

by • Business, News

Leaders making mistakes can be costly not only to the organisation, but also to their own job security, which makes it difficult for them to admit when there’s been an error. However, new research from emlyon business school shows that there are some techniques CEOs can use to frame these mistakes, in order to ensure they keep their jobs, but also make changes in their organisation. When there is this clear trade-off between admitting a mistake and potentially losing power and control in the organisation, it is important that CEOs use their language effectively to create a safe space for themselves in the organisation – but how can they do so? More →

Most business leaders think generative AI will be a boon for employees

Most business leaders think generative AI will be a boon for employees

by • AI, News, Technology, Workplace

Four out of five (81 percent) business leaders in the UK say Generative AI will benefit their employees, according to new research from LinkedInFour out of five (81 percent) business leaders in the UK say Generative AI will benefit their employees, according to new research from LinkedIn. The top ways that UK executives believe Generative AI will benefit employees is by removing boring, repetitive tasks (64 percent), increasing productivity (52 percent) and freeing up time for bigger and more creative thinking (59 percent), according to the poll. One in three (31 percent) also believe that the rise of Generative AI will create brand new roles at their organisation. More →

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