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Case study: A public sector building that lights the way ahead for others

The new offices of Wiltshire County Council, Trowbridge

The new offices of Wiltshire County Council, Trowbridge

Last year, I had the pleasure of producing a case study of the new offices of Wiltshire County Council for Mix Interiors magazine. Given that the building was this week shortlisted for the Prime Minister’s Better Public Buildings Award and had already won an award from the BCO, we thought this seemed a good time to retread its corridors of power…. The recession has led the UK government to develop a number of new approaches to public sector buildings. But some of the UK’s local authorities are way ahead of the new thinking. Even so, there was a time, not so long ago, when nobody worried too much about the shape of the rooms that led off the corridors of power. But the pressure on UK public finances has politicised the design of the UK’s public buildings, with the government launching a wide range of initiatives to improve the efficiency of the way public sector acquires, designs and runs the places it calls home.

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Vital role of FM in success of an organisation illustrated in latest RICS case studies

Vital role of FM in success of an organisation illustrated in latest RICS case studiesThe utilisation of Building Information Modelling (BIM) to innovate FM within a business, and the way in which strategic FM can help boost the wellbeing of employees are two of the latest case studies launched by the Royal Institute of Chartered Surveyors (RICS) aimed at illustrating the vital role played by FM in the success of an organisation. The case studies, produced by International Workplace, and available to download here, outline how businesses, large and small, can utilise strategic FM to enhance their business’ output. Through organisations as varied as The Royal BAM Group and the Hong Kong Jockey Club, the theme of professionalising FM is brought to life and explained using tangible, real life examples. Speaking at the launch of the case studies, held at KPMG, featured for its living wage initiative, Neil Murray, Managing Director at Sodexo UK talked about the contribution FMs can make to an organisation by making it a better place to work. More →

Generation Y make the most trusting managers, finds ILM report

Generation Y are the most trusting managers finds ILM reportMaintaining high levels of trust at work helps to foster an engaged and productive atmosphere, finds a new report by the Institute of Leadership & Management (ILM), which reveals the youngest generation to be the most trusting and those working within the public sector the least trusting. The truth about trust, honesty and integrity at work found that the millennial generation of managers (born 1981 onwards), are the most likely to trust those within their organisation (54%), followed by baby boomers (born between 1946–1964), almost half of whom (45%) say they trust everyone or almost everyone. Generation X, those born between 1965–1980, had the lowest level of respondents saying they trust everyone or almost everyone (44%) at work. The research also reveals that the five fundamental skills and qualities that leaders need in order to be trusted are openness, effective communication, the ability to make decisions, integrity and competence in their role. More →

HOK releases new workplace benchmarking report for financial services sector

HOK Benchmarking reportArchitectural practice HOK has released a new benchmarking report that examines design and work-style trends at leading financial services firms over the past three years, including the finding that space is underutilised across the sector by nearly a half, meaning that growth can easily be accommodated within the existing facilities of many firms. The HOK Benchmarking Report claims to provide information on recent trends affecting the industry, an analysis of how organisations are using office space and metrics for space standards based on recently completed workplace projects for financial services firms in New York, Toronto and London. The authors claim that because ‘companies are eager to understand the link between their work environments and organisational performance, the space standards and findings in this report can provide a baseline to help corporate real estate and facilities professionals identify and respond to opportunities for improvement.’

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‘Overwhelming evidence’ of link between office design, productivity and wellness claims report

office designA new report from the World Green Building Council (WorldGBC) claims it has “overwhelming evidence” that office design significantly impacts the health, wellbeing and productivity of staff. Health, Wellbeing and Productivity in Offices: The Next Chapter for Green Building reports on a range of factors – from air quality and lighting, to views of nature and interior layout – can affect the health, satisfaction and job performance of office workers. Understanding the link between workers and their workplace helps to drive the business case for higher quality, healthy and greener buildings, valued by investors, developers and tenants alike. With salaries and benefits typically responsible for 90 percent of an organization’s expenditure, any higher construction or occupation costs are far outweighed by even small improvements in staff performance.

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Much anticipated BCO Specification Guide update for 2014 launched

BCO specification guideThe British Council for Offices (BCO) has launched the much awaited new edition of its Specification Guide. Last updated in 2009, the 2014 issue aims to cement the publication’s position as the ‘definitive guide to office development in the UK’. As well as its traditional subjects of occupier density and building infrastructure and services, the latest edition covers topics such as building information modelling (BIM) rights to light, updates to BREEAM and amended planning law and building regulations as well as topical issues such as the inexorable rise of the ‘coffee shop workplace’ and the provision of cycle parks.  Richard Kauntze, chief executive, claims the revised BCO Specification Guide represents a greater focus on the needs of end users.

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Exam board introduces workplace issues to psychology A Level syllabus

workplace issuesOne of the UK’s five main national examination boards is to introduce a range of workplace issues as part of its updated Psychology A Level syllabus from next year. Cambridge based OCR claims that Psychology is the UK’s fourth  most popular subject at both A and AS level and is also one of the most popular subjects at degree level too. The issues will be introduced to the syllabus as part of an Environmental Psychology theme and will consider as issues such as the effects of allowing desk clutter on individual wellbeing (although it didn’t do much for Kanji Watanabe in Akira Kurosawa’s film Ikiru, above), gender roles in workstation personalisation and so on. Students will be expected to carry out their own research into the topics as well as draw on established sources of information. OCR also suggests that the subject may help to develop the emotional intelligence of those who take the subject.

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Key to successful BIM implementation is collaboration, says RICS

Key to success of BIM implementation is collaboration says RICSThe need for collaboration between all the professions working within the built environment was the overriding theme of a free seminar on BIM, hosted by RICS last week, reports RICS’ Schemes and Accreditation Manager Jon Klahn. The event featured speakers from quantity surveying, engineering and architecture, and was designed to help delegates learn more about BIM and RICS’ role in establishing BIM industry standards. Addressing the 80 plus attendees, Dr Anne Kemp FRICS, Director of BIM Strategy and Development at Atkins and Chair of ICE’s BIM Action Group said the various professions can no longer be driven by self-interest. BIM in itself is not the solution. But the change required to make BIM successful will ultimately allow for better construction, better buildings and a better environment. Successful BIM implementation requires a partnership of people, process and technology and for project teams to understand and appreciate each other’s roles as professionals. More →

Two new reports highlight major public sector procurement failings

public sector procurementA newly published  review from the UK’s National Audit Office claim that the poor management of the country’s public sector procurement function means that fraud is widespread to the tune of tens of billions of pounds. The review found that a lack of oversight and a belief that some contracts are too important to fail open the doors to fraud. A separate NAO report also claims that the function is given a low priority and too often is more interested in just getting deals signed and out of the way than thinking about how contracts function in practice. The review into the level of fraud and overcharging in Government outsourced contracts which was carried out in the wake of the high profile of the cases of ‘bad practice’ by G4S and Serco claims that the public purse may be exposed by as much as £40 billion. Five government contracts are already under investigation by police or the Serious Fraud Office, according to the report and more will follow.

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Workplace design is increasingly interwoven with the dynamics of the city

workplace designThe Workplace Strategy Summit, held near my adopted home town of Reading in June attracted some of the world’s most renowned experts on workplace design and management. As is the case these days, much of the talk focussed on urbanisation, both in its own right and in terms of its influence on the design of work and workplaces. One speaker, Andrew Laing of Aecom argued convincingly that the city is just as much a part of the modern workplace as the traditional office. ‘As we explore the future of work and place, we are beginning to see a shift towards an urban scale in how we frame the workplace problem,’ he said. ‘Our starting point is perhaps no longer the office but the city at large. And what we mean by the city may not be the bricks and mortar urbanism of the twentieth century, but a bricks and mortar urbanism imbued with digital information and connectivity: a powerful combination of the physical and digital.’

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Business leaders seem powerless to stem tide of always on working, claims report

Always on workingAmongst the reported findings in the latest edition of the annual Deloitte Global Human Capital Trends survey is a growing belief amongst business leaders that information overload and the always on working culture are significantly undermining personal wellbeing, engagement and productivity. This challenge has been identified before in the same report, but the latest edition perhaps signals that despite the high level of awareness of the issue at both a personal and general level, little is being achieved in terms of stemming the inexorable erosion of personal time. The report is based on a survey of more than 2,500 business leaders. It found that over a third think that constant access to work is undermining employee productivity and engagement and fewer than one in ten feel they are dealing with the problem adequately. More →

Hotels allocating more public space to meet the needs of business travellers

Business TravellersPresenteeism isn’t restricted to the workplace. Growing demand from business travellers means hotels are increasing the amount of working and meeting space they provide in their facilities in cities across Europe and the rest of the world. Three quarters of British employees work while staying in a hotel according to the survey carried out by the Fraunhofer Institute on behalf of hotel business solutions firm HRS. Only Italians spend more time working in hotels (76 percent), followed the UK (75 percent), Poland and Switzerland (50 percent respectively), Germany (46 percent), China (45 percent), Russia (43 percent), Austria (42 percent) and France (25 percent). The firm has also identified a number of hotels around the world which it believes offers exemplars of the new working spaces available.

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