Search Results for: automation

Business leaders increasingly optimistic about benefits of artificial intelligence in the workplace

Business leaders increasingly optimistic about benefits of artificial intelligence in the workplace

by • AI, News, Technology

Executives at major organisations increasingly believe that pairing humans alongside machine intelligence will create a more effective, engaged, and meritocratic workplace, according to a new study released by software provider Pegasystems Inc (registration required). The authors surveyed 845 senior executives working globally across industry sectors including financial services, insurance, manufacturing, retail, telecommunications and media, and government, on the increased role of automation and artificial intelligence in the workplace of the future. The potential impact in the workplace seems to outweigh any lingering fears, the report claims. Around 69 percent of of respondents say “workforce” will refer to both humans and machine intelligence in the future. Nearly three-quarters of executives said using machines to augment human abilities would lead to increased efficiency. Over 60 percent said it could be used to improve customer service.

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New RSA report highlights increasingly precarious and diverse nature of work

New RSA report highlights increasingly precarious and diverse nature of work

by • Flexible working, News, Technology, Workplace

work gig economy flexible workingBritain is dividing into seven new classes of worker as the gig economy grows, according to think-tank the RSA (the Royal Society for the encouragement of Arts, Manufactures and Commerce). Striving, Thriving or Just About Surviving has been published to coincide with the launch of the RSA’s Future Work Centre, following RSA chief executive Matthew Taylor’s employment review for Theresa May last year. The report warns of a 30:40:30 society: while around 30 percent live comfortably, economic insecurity is “the new normal” with 40 percent just managing and a bottom 30 percent not managing to get by.

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Majority of global business leaders believe world economy will grow this year

Majority of global business leaders believe world economy will grow this year

by • News, Workplace

Well over half (fifty seven percent) of business leaders say they believe global economic growth will improve in the next 12 months – almost twice (29 percent) the level of results from the annual survey carried out by PwC . Launched at the World Economic Forum Annual Meeting in Davos, the survey found that optimism in the economy is feeding into CEOs’ confidence about their own companies’ outlook. As 42 percent of CEOs said they are “very confident” in their own organisation’s growth prospects over the next 12 months, up from 38 percent last year. Looking at the results by country though, it’s a mixed bag. In the UK, with Brexit negotiations only recently reaching a significant milestone, business leaders’ drop in short-term confidence is unsurprising (2018: 34 percent vs. 2017: 41 percent). The survey also found that CEOs are determined to find the right talent needed to reap the benefits of the digital disruption, with investments in modern working environments and the establishment of learning and development programmes to help attract and develop digital talent.

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The world converges on the new issue of Work & Place

by • News, Premium Content, Work&Place

We have published the new issue of Work & Place Journal and it’s our biggest and best yet. Sponsored by Steelcase, Liquidspace and The United Workplace, the new issue will shortly be published in its Spanish language version. Its overall readership is now nearly 100,000 so it’s not just bigger and better, it is even more influential. I would sum up its core theme as convergence. The essential idea behind this is the lack of any sort of meaningful distinction in a traditional sense between the physical, digital and cultural workplaces. These were once pretty clearly demarcated spheres of personal and organisational influence. Their overlap and integration define the greatest puzzles we face in the workplace in the early 21st Century. Some of these are addressed in the features included in this edition of Work & Place. They include Despina Katsikakis looking at what the idea of flexibility means, Neil Usher gets back to basics with his take on the elemental workplace, Beatriz Arantes tears down the barriers to creativity, Christine Kohlert and Scott Cooper offer their take on creative work, Rob Leslie-Carter offers a considered perspective on the current status of artificial intelligence and automation and Aki Stamatis considers the right to disconnect that is now becoming a global problem with local solutions (more…)

Commercial property is undergoing tech disruption, but not as some believe

by • Comment, Facilities management, Property, Technology

According to a recent report, executives in the commercial property sector have significant reservations about emerging disruptive technologies such as Big Data and predictive analytics, augmented and virtual reality, Blockchain and driverless vehicles, but see huge potential for process automation. Disruption is a strong word.  It conjures up apocalyptic images and radical interventions leaving unrecognisable outcomes in its wake. Big terms like artificial intelligence, Internet of Things (IoT) and big data bring equally big expectations.  For those of us at ground level, it’s hard to see the cumulative impacts of the many changes taking place around us.  It’s also hard not to share the same view expressed above. Future-gazing is nice to a point, but board level conversations like to take signposts from what is actually happening around them as well, and the commercial property sector is no exception. This sector is undergoing profound disruption but not necessarily from Silicon Valley’s headline grabbers.

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Employers want to grow workforce next year, but concerned about Brexit impact

by • Flexible working, Legal news, News, Workplace

Just over half (51 percent) of firms across the UK will grow their workforce in the year ahead, with confidence highest amongst small and mid-sized firms (58 percent) according to the latest CBI/Pertemps Network Group Employment Trends Survey. But the survey warns that delivering further jobs growth depends on businesses being confident they can remain competitive if they choose to base staff in the UK. Nearly two thirds (63 percent) currently believe that changes in the UK labour market will contribute to Britain becoming a less attractive place to invest and do business over the next five years – up from 50 percent last year and 25 percent in 2015. Skills gaps were the single most prominent worry facing firms, with nearly four in five (79 percent) respondents highlighting this as a worry – up from 64 percent in 2016. Access to overseas workers is a big contributor to this, with nearly half of respondents (49 percent) identifying uncertain access to labour supply – up from 35 percent in 2016 as a concern.

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Employer bias is undermining business innovation and potential says OU

by • Legal news, News, Workplace

 

Over a quarter of senior managers hire people just like them, and this bias is still rife in some organisations, according to new market research commissioned by The Open University. The study amongst business leaders and employees finds that three in 10 (29 percent) senior managers admit they hire people just like them, and warns employers may be overlooking candidates from different social and educational backgrounds, impacting access to talent, and hindering business innovation and performance as a result. Employers place significant importance on educational attainment (86 percent), cultural fit (77 percent), tastes and leisure pursuits (65 percent), and even social background (61 percent). Considering the typical social make up of managers, this raises concerns about diversity, a key driver of innovation, and hints at a glass ceiling for those from less privileged backgrounds, with the re-enforcement of the historical class system. The issue is prevalent in both recruitment and employment, with bias creating a ‘degree premium’, particularly at entry level.

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Employers not doing enough to help staff reach their full potential says HR

by • Legal news, News, Technology, Wellbeing, Workplace

It appears to have been a challenging year for HR professionals, as a new survey suggests nearly three quarters (72 percent) of participants in a recent survey feel slightly or significantly more over-stretched in their role compared to last year. Forty four percent believe the workforce does not have enough support to thrive, and a further 23 percent don’t feel confident  that their organisations are doing enough to address this issue. Research from a survey of HR people conducted by Cascade HR found that 32 percent of HR managers have found employment legislation harder to navigate. However, a reassuring 61 percent of HR professionals now feel ‘somewhat prepared’ for GDPR, which has understandably taken up a lot of preparatory time and resource as 2017 has unfolded. In fact, only 15 percent of HR professionals surveyed feel significantly or slightly underprepared, which seems to contradict national statistics on a business-wide level.

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Seven workplace stories that have caught our attention this week

by • Features, Flexible working, Technology, Workplace, Workplace design

Microsoft’s blueprint for its new headquarters

How work changed to make us all passionate quitters

Workplaces send subconscious signals to people

Ten workplace meta-trends for 2018

Why are we convinced robots will take our jobs despite the evidence?

One in seven employers won’t hire a woman who might have children

The real risk of automation is boredom

Commercial property sector disconnected from game changing new tech, claims report

by • News, Property, Technology

Executives in the commercial property sector have significant reservations about emerging disruptive technologies such as Big Data and predictive analytics, augmented and virtual reality, Blockchain and driverless vehicles, but see huge potential for process automation according to the Altus Group CRE Innovation Report (registration required). According to the report, which is based on a global survey carried out in September of 400 CRE executives at firms with assets under management of at least US $250 million representing a total of over US $2 trillion, a large majority of executives report their firms have benefited from technology investments made over the past two years. However, when presented with six rapidly emerging disruptive technologies, only a minority of respondents recognised them as having the potential for major disruptive impact.

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Smart cities could lead to cost savings of $5 trillion for firms and governments, report claims

by • Cities, News, Technology

Smart city technologies could save businesses, governments and citizens globally over US$5 trillion annually by 2022 according to a new whitepaper from ABI Research (registration required). The new white paper analyses the scope for cost savings and efficiency as a driver for smart city deployments, smart technologies and the Internet of Things (IoT). According to the report, titled ‘Smart Cities and Cost Savings,’ the use and deployment of IoT and smart technologies will be pivotal to the future success of smart cities, but only if players collaborate to embrace a holistic approach. With higher concentrations of people and enterprises in cities as a result of urbanisation, smart city and IoT technology, along with new sharing and service economy paradigms, will be key for cities to optimise the use of existing assets, maximise efficiencies, obtain economies of scale and ultimately create a more sustainable environment. Automation, artificial intelligence, along with sensors, data-sharing and analytics, will all be critical in helping cities save costs.

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Address gender and economic barriers to tech revolution says BT

by • AI, News, Technology, Workplace

Young people from less privileged backgrounds and females face greater barriers to joining the tech revolution, a new report suggests. Tech know-how: The new way to get ahead for the next generation, from BT and Accenture could boost the next generation’s tech skills and help charge social mobility and economic growth. The study found individuals with higher levels of tech know-how earn more as their career progresses, with a ‘tech literacy wage premium’ of £10,000 per year.  The implied salary increase if people develop their skills could add approximately £11 billion to UK GDP by 2022. However, young people whose parents have higher levels of education are 26 percent more likely to see themselves as ‘expert’ or ‘creative’ users of tech in the next five years; and those whose parents fall into the top two education levels expect to earn salaries that are 19 percent higher than the bottom two. The report also highlighted a stark gender divide as young men receive 46 percent more encouragement from parents and teachers to build their tech skills than their female counterparts, and are 17 percent more likely to report having had sufficient training at school.

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