Search Results for: business

How MSPs are shaping the future of the digital workplace

How MSPs are shaping the future of the digital workplace

by • Company news, Facilities management

Here’s why businesses are increasingly turning to outside experts for AI support and what to expect of the digital workplace as those experts modernize their service offerings in response.According to JLL’s 2026 Future of Work Survey, most C-suite and corporate real estate leaders now expect AI to redesign roles and grow headcount rather than reduce it. While this is likely a relief for those who previously worried about AI making their roles obsolete, it also creates new pressure on organisations to integrate AI into their operations. This pressure is increasing the demand across the board for managed service providers (MSPs). At the same time, it is increasing the scope of responsibilities modern MSPs are now expected to offer. Here’s why businesses are increasingly turning to outside experts for AI support and what to expect of the digital workplace as those experts modernize their service offerings in response. (more…)

As hybrid working resets the office’s purpose, its small rituals carry more weight

As hybrid working resets the office’s purpose, its small rituals carry more weight

by • Company news

Hybrid working has changed the arrangement. Many employees can now complete focused work elsewhere, often without a commute or the interruptions of a busy workplace. A trip to the office therefore needs to offer something beyond access to a desk and a screen.The question of what the office is for has become harder to answer. For much of its history, the office had a clear practical role. It was where the people, information and equipment needed for work were located. Attendance was largely assumed, and the working week developed around that shared presence. Hybrid working has changed the arrangement. Many employees can now complete focused work elsewhere, often without a commute or the interruptions of a busy workplace. A trip to the office therefore needs to offer something beyond access to a desk and a screen. (more…)

Resilience: the expanding global mandate for facility management

Resilience: the expanding global mandate for facility management

by • Comment, Facilities management

Throughout this decade, global challenges have shined a spotlight on the facility management (FM) industry and its professionals like never before.Throughout this decade, global challenges have shined a spotlight on the facility management (FM) industry and its professionals like never before. From pandemics to climate events and geopolitical instability, these challenges have tested organizations in unprecedented ways. While many debated the meaning of  terms like “the new normal,” facility managers demonstrated competence, strategic planning and decisive leadership to keep their organizations and people moving forward. From the C-suite to workers and visitors, organizations have become acutely aware of  FM’s influence as critical enablers  to ensure organizational, environmental and personal health. (more…)

UK architects arrive at AI ‘tipping point’ – and a new existential crisis

UK architects arrive at AI ‘tipping point’ – and a new existential crisis

by • Architecture, News

Most architects don't think AI improves the quality of their work, and have become more pessimistic about their future as well as the long term impact on the profession as the tech reduces the number of entry level rolesThe Royal Institute of British Architects (RIBA) has published the results of the third survey among its members into attitudes towards, and usage of Artificial Intelligence (AI).?It outlines how artificial intelligence (AI) adoption has changed, how its use has developed and how design professionals view the AI-influenced future. The poll found that while adoption is widespread, most respondents don’t think AI improves the quality of their work, and have become more pessimistic about their future as well as the long term impact on the profession as the tech reduces the number of entry level roles. (more…)

The Crown Estate unveils two major West End office developments

The Crown Estate unveils two major West End office developments

by • News, Property

The Crown Estate has announced two major mixed-use developments in London's West End as part of what it describes as the largest programme of office developments in its history.The Crown Estate has announced two major mixed-use developments in London’s West End as part of what it describes as the largest programme of office developments in its history. The projects at 10 Piccadilly and 21–29 Glasshouse Street will deliver a combined 169,300 sq ft of office, retail and hospitality space, continuing the organisation’s programme of refurbishing and redeveloping heritage buildings across its central London estate. The schemes form part of The Crown Estate’s wider strategy for its 10 million sq ft London portfolio, which combines office development with retail, leisure and public realm improvements aimed at maintaining the West End’s appeal as a business and visitor destination. (more…)

Stirling Prize shortlist shines spotlight on mixed-use regeneration and workplace design

Stirling Prize shortlist shines spotlight on mixed-use regeneration and workplace design

by • Architecture, News, Workplace design

The transformation of one of London's busiest transport hubs and a major mixed-use commercial development has secured a place on the shortlist for the 2026 RIBA Stirling PrizeThe transformation of one of London’s busiest transport hubs and a major mixed-use commercial development has secured a place on the shortlist for the 2026 RIBA Stirling Prize, highlighting the growing prominence of workplace-led regeneration among the UK’s most celebrated new buildings. Renzo Piano Building Workshop’s Paddington Square is one of six projects shortlisted for British architecture’s most prestigious award. The development combines offices, retail, public space and improved connections to Paddington Station, reflecting the continued importance of mixed-use schemes in reshaping city centres. (more…)

Inter-generational collaboration linked to stronger organisational performance, report claims

Inter-generational collaboration linked to stronger organisational performance, report claims

by • News, Workplace

Organisations that encourage stronger inter-generational collaboration between different groups of employees are more likely to see improvements in innovation, trust and business performanceOrganisations that encourage stronger inter-generational collaboration between different groups of employees are more likely to see improvements in innovation, trust and business performance, according to new research from employee recognition firm O.C. Tanner. The company’s first State of Generations at Work Report, based on responses from more than 5,700 employees across 17 countries, argues that employers should move beyond generational stereotypes and instead focus on creating what it describes as “generational synergy” across their workforces. (more…)

Westminster event backed by Coldplay frontman Chris Martin tackles disability employment barriers

Westminster event backed by Coldplay frontman Chris Martin tackles disability employment barriers

by • News, Wellbeing

An event at the Palace of Westminster this week will bring together politicians, business leaders and figures from the entertainment industry to discuss ways of improving employment opportunities for disabled and neurodivergent peopleAn event at the Palace of Westminster this week will bring together politicians, business leaders and figures from the entertainment industry to discuss ways of improving employment opportunities for disabled and neurodivergent people. The reception, organised by inclusive entertainment company 0UTLYER, takes place on 15 July and coincides with the launch of the All-Party Parliamentary Group (APPG) for Disability Employment. Titled Breaking Barriers, Backing Talent, the event aims to encourage collaboration between policymakers, employers and industry leaders on improving access to careers, particularly within the creative industries. (more…)

Most organisations are investing in AI. Far fewer are preparing leaders for it

Most organisations are investing in AI. Far fewer are preparing leaders for it

by • AI, Comment

Businesses are racing to adopt new technologies, but many still lack the leadership frameworks, behaviours and organisational confidence needed to turn AI into meaningful, scaled value.The gap between AI adoption and leadership readiness is becoming one of the defining challenges facing organisations today. According to Gallup’s latest State of the Global Workforce report, only one in five employees believe their manager actively supports their team’s use of artificial intelligence, while just one in four say their organisation has communicated a clear strategy for integrating the technology into work. While investment in AI continues to accelerate, leadership capability is struggling to keep pace. Businesses are racing to adopt new technologies, but many still lack the leadership frameworks, behaviours and organisational confidence needed to turn AI into meaningful, scaled value. (more…)

AI can automate work, but it can’t automate trust

AI can automate work, but it can’t automate trust

by • AI, Comment, Technology

As AI becomes more involved in decisions around hiring, performance and progression, employees are asking more questions about how those tools are being used and where the boundaries should sitBusinesses are moving quickly to bring artificial intelligence into the workplace, exploring how it can support everything from recruitment and workforce planning to performance management and employee services. Employee confidence in this technology, however, is struggling to keep up. Research suggests only 46 percent of people say they trust AI systems, while almost a third (31 percent) of employees are concerned they could be replaced by the technology. (more…)

People are increasingly concerned that their job roles are becoming irrelevant

People are increasingly concerned that their job roles are becoming irrelevant

by • AI, News, Workplace

A new report from Arden University suggests that while many UK workers recognise the growing pace of change in the workplace, only around half are actively developing new skills to keep up with new and emerging job rolesA new report from Arden University suggests that while many UK workers recognise the growing pace of change in the workplace, only around half are actively developing new skills to keep up with new and emerging job roles. The survey of 2,000 UK employees found that 58 percent believe their industry is changing faster than before, yet only 51 percent said they are currently engaged in upskilling. The findings have been released as part of Arden University’s Future of Work and Learning Report. (more…)

Tales from the built environment: some reflections on the conference circuit 

Tales from the built environment: some reflections on the conference circuit 

by • Comment, Facilities management, Property, Workplace design

The built environment sector, like many other sectors, spends a great deal of time talking to itself. So what is it saying right now?The stories we tell ourselves can be powerful. They shape how we see reality, whether they’re true or not. The trouble is that the ones which endure are rarely the most helpful. Here’s a familiar story: every industry is privately convinced that its image problem is uniquely severe. This leads to a lot of navel-gazing and going round in circles. Often, however, they’re grappling with versions of the same challenge: trying to explain their value to people outside the room. I saw this play out at two recent conferences related to the built environment: the UK Real Estate Infrastructure & Investment Forum (UKREiiF) in May and IWFM Live last week. (more…)

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