Search Results for: communicating

March 4, 2016

Fewer than ten percent of business processes will rely on paper by 2018 ⁰

A new report from Xerox suggests that the use of paper in business processes continues to fall away. The Digitisation at Work report claims that the move from paper to digital processes is nearly upon us although many of the 600 survey respondents admit they may not be ready for it. The report found concerns remain over paper-based processes, with cost (42 percent) and security (42 percent) cited as primary issues. Survey respondents predicted an average of nine percent of key business operation processes will run on paper in two years time. However, over half (55 percent) of the respondents admit their organisation’s processes are still largely or entirely paper-based and about a third (29 percent) are still communicating with customers via paper.This is despite the fact that 41 percent agree moving to digital workflows will cut organisational costs and 87 percent appear to have the skill sets available to make this happen.

October 27, 2015

Seven ways your choice of new office may boost business performance ⁰

by Darren Bilsborough • Comment, Facilities management, Property

There are generally four main reasons why a business considers changing to new office space: your business is growing and your existing office can’t be expanded to accommodate that growth; your need for office space is reducing due to a change in business circumstances; your office lease is nearing expiration: you are prepared to explore whether a change in office could improve your current business performance. It is the last of these four reasons that sits at the heart of this article, but that does not detract from the validity of the other motivations for investigating options for new office space. Changing office space requirements and/or the fact your lease is expiring do not preclude searching for new ways to improve business performance. In fact, they provide a compelling excuse to explore alternatives and often organisations choose to move for a number of good reasons.

October 12, 2015

How workplace design is more closely reflecting how we actually work ⁰

by Adrian Campbell • Comment, Flexible working, Workplace design

In years gone by, a ‘one size fits all’ approach to office design might have been the norm, but as the decades have progressed, so too have the options available to businesses designing ‘homes from home’ for their office-based workforces. As new interpretations of the office environment proliferated, so the open plan model came to into being and eventually evolved into the default office design model. This initially brought greater variety than ever before but, ultimately, a one size fits all mentality in workplace design ultimately prevailed – every worker was expected to work in certain ways, utilising the equipment and furniture supplied and designed for them. From inception through to occupancy, the average new office involves a six-year period of design and construction involving varying teams of people discussing the best and most attractive solution for the actual end user.

October 5, 2015

Collaborative work goes hand in hand with better talent retention ⁰

by Neil Franklin • Flexible working, News, Technology

Companies are rethinking the tools they use to keep employees engaged and loyal – especially at a time when flexibility and choice are increasingly important to an workforce that craves mobility and choice. A newly released survey from Jive Software claims that as the workforce continues to evolve and new future of work trends emerge, seven out of ten (72 percent) employees want to use more technology in the workplace that enables them to work from anywhere. Furthermore, the same percentage state that the freedom to try tools make them more effective in their job, with 43 percent finding it a powerful loyalty driver. According to the study of 1,000 US based employees, firms are also catching on to future of work trends and the impact that technology can have for employee retention. Eighty-four percent of employers want to implement technology that enable workplace flexibility.

September 16, 2015

Employees exhausted by a culture of continuous change at work ⁰

by Sara Bean • News, Workplace

A culture of continuous change may be standard practice within larger organisations, but it can have a negative effect on employees, a new report claims. The seven-country Liquid Change Survey of senior executives at large corporations, commissioned by Ketchum Change, found that some leaders are unaware of the effects of so-called change fatigue, despite their employees struggle to keep up. Among partners and board-level executives, only 28 percent think change fatigue is highly prevalent. The survey suggests that to succeed in an environment of continuous change, a more collaborative approach must replace the old top-downmodel. Outlining a clear strategy and goals (43 percent) and engaging with leaders across the organization to co-create the new environment (41 percent) were cited as the most effective ways to get leaders to believe in and actively lead through change.

August 5, 2015

Using office relocation as a vehicle for positive organisational change ⁰

by Lee Parsons • Comment, Facilities management, Workplace, Workplace design

The impact of office relocation can no longer be solely measured in immediately tangible terms. This doesn’t mean market factors can be dismissed, especially given CBRE’s recent announcement that office vacancies are at an all-time low while rents skyrocket and favourable terms for tenants erode. However, in an era where 67 percent of workplaces cite employee attraction and retention as the most important driver of their workplace design, and 46 percent cite productivity, the human factor also can’t be ignored. If such CBRE statistics aren’t challenging enough, there are also the realities of the modern workspace to contend with, such as creating an environment that suits generations of employees. It’s these human impacts that drive the importance of workplace design and urge top-flight businesses to use office relocation as a vehicle for positive change. Here are some of the latest findings.

May 1, 2015

Organisations advised to create a manifesto for digital workplace success ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

The adoption of digital technology enables new, more effective ways of working which can help improve employee engagement and agility, research by Gartner claims. However, the report also warns that it’s important employers establish a ‘business manifesto’ that communicates the intentions and motives of the emerging digital workplace if they want to communicate and implement the policy changes that are required. According to the analysts, the manifesto should guide and clarify corporate culture as well as help employees embrace new ways of working. Employers must bear in mind that while corporate culture can be strong at the core, it may be less so for remote employees. That is why it’s important to foster a healthy digital workplace that brings the corporate culture alive to all employees.

April 27, 2015

How remote working employees go rogue in search of productivity ⁰

by Mark Eltringham • Flexible working, News, Technology, Workplace

Although many European employees now spend long hours each week working remotely, many of them don’t think their employers provide them with the tools they need to do their jobs properly and so go ‘rogue’ to find the best ways of communicating with each other and using information. That is the key finding of a new study from internal communications specialist Newsweaver which explores the ways remote working employees use mobile devices. It found that while one in five workers across the EU now spend at least ten hours a week working remotely, 41 per cent do not believe that the tools their company provides meet their needs. They therefore choose to use their own apps instead. This fact is well understood by IT teams with three out of four technology managers admitting they are offering staff outdated tools.

February 27, 2015

Report exposes myths and uncomfortable truths about Generation Y

by Mark Eltringham • News, Technology, Workplace, Workplace design

A new report from IBM proves what we at Insight have been arguing for some time; Millennials have some differences to previous generations of employees, but ultimately they have more in common than most commentators acknowledge and their impact on a multi-generational workplace has been completely misrepresented. While the report, Myths, Exaggerations and Uncomfortable Truths, acknowledges Gen Y’s different experience of the digital world, it also demonstrates what we would suggest has been obvious all along; that unless Generation Y has arrived from another planet, it will share many of the strengths, weaknesses, drives, fears and abilities common to other demographic groupings. The study of 1,784 employees from organisations in 12 countries challenges many of the key myths about Generation Y and also lays out a number of ‘uncomfortable truths’ for employers.

January 23, 2015

Good communication is essential to ensure workplace health and safety

by Mike James • Comment, Facilities management, Legal news, Wellbeing, Workplace

Last week the HSE marked its 40th anniversary with a series of warnings about the continuing importance of maintaining health and safety. While the number of people killed at work has fallen dramatically since the HSE was launched, it’s important employers don’t get complacent. A lack of education among the workforce about the adequate measures to take when considering health and safety can still make a huge difference. Good communication is vital, so provide in depth, yet cohesive and easy to follow Health and Safety guides, including useful information like fire blanket locations, fire exits, what to do in an emergency and emergency phone numbers which are handed out to all employees. Regular talks about the importance of health and safety should be conducted every few months to reiterate health and safety messages.

December 15, 2014

Quarter of UK workers stressed by way bosses handle change management

by Sara Bean • News, Wellbeing, Workplace

One in four UK employees feel disengaged, with an “excessive amount of change” cited as one of the top causes of work-related stress. According to the 2014 Towers Watson Global Workforce Study under half of employees (48%) feel that leaders are inspiring them to give their best at work and as a consequence, they are not as productive as possible. The research suggests that senior managers are not successfully managing and communicating change, with less than a third (30%) of employees saying that changes are well-implemented at their organisation. Effective leadership is also vital to a company’s ability to retain its top talent as a lack of trust in leadership was named by workers as one of the top reason to consider leaving a job. And worryingly, only half (49%) of employees actually believe the information they receive from the senior leadership team.

November 12, 2014

Interruptions and a lack of engagement cost UK firms £15 bn each year

by Mark Eltringham • News, Wellbeing, Workplace design

UK businesses are suffering massive losses in company performance due to ‘disengaged’ employees who complain of working conditions that result in constant distraction and disruption and a lack of privacy, according to a new report published by office furniture maker Steelcase. Research by the Centre for Mental Health claims that presenteeism (at work physically but unproductive mentally) costs UK businesses £15bn per year and that includes the cost of disengaged employees. A new IPSOS survey commissioned by Steelcase, claims to highlights this and related issues. The survey of 10,500 employees working in open plan offices across 14 different countries and found that only 11 percent of workers are engaged and inspired at work, 63 percent lack engagement and are unmotivated and 37 percent describe their workplace as ‘stressful’. More →