January 2, 2020

Personality is not only about who you are but also where you are

In the field of psychology, the image is canon: a child sitting in front of a marshmallow, resisting the temptation to eat it. If she musters up the willpower to resist long enough, she’ll be rewarded when the experimenter returns with a second marshmallow. Using this ‘marshmallow test’, the Austrian-born psychologist Walter Mischel demonstrated that children who could resist immediate gratification and wait for a second marshmallow went on to greater achievements in life. They did better in school, had better SAT scores, and even managed their stress more skilfully. (more…)

December 19, 2019

The truth about all those workplace trends lists

by Mark Eltringham • Facilities management, Features, Property, Technology, Workplace, Workplace design

You would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you would, given the number that have appeared elsewhere. Each firm perhaps convinced they are saying something original, unique or interesting, or maybe simply convinced they stand out in some way, while pushing the same timid, stale narratives about the workplace. It goes without saying that the commercialised messages often do little to shine a light on complex realities. In the words of the Scottish poet and anthropologist Andrew Lang, they use information ‘like a drunk uses lamp-posts—for support rather than illumination’.

(more…)

December 18, 2019

Anthropology might hold answers to the most difficult workplace challenges

by Christopher Diming • Comment, Workplace design

Many recent discussions have centered on the drawbacks of the open-plan office, a major format in the UK, and possible pathways to the communal workplace of the future. As part of this, it has been acknowledged that the factors responsible for determining the open-plan office’s performance are complex, and a number of the present-day workplace’s characteristics are messy and hard to quantify. In this brief article, I present anthropological methods as means for practitioners to further unpack the symbolic aspects of communication in open-plan offices and spark workplace solidarity.

(more…)

December 18, 2019

Most people have no idea what impostor syndrome is, but they know they have it

by Neil Franklin • News, Working lives

A new survey claims that only 15 percent of UK adults know what impostor syndrome is, although more than three-quarters (77 percent) claim to have suffered from it at some point in their lives. The survey of more than 500 UK adults was carried out by media agency UM. It suggests that office workers and those in professional services were the most likely among all those in full-time employment to suffer from impostor syndrome – behind only school and university students. (more…)

December 16, 2019

Avoiding the minefield of WhatsApp communications

by Louise Lawrence • Comment, Legal news, Workplace

Whether to keep colleagues updated or to share a new idea, WhatsApp groups are increasingly becoming a go-to communication tool in the workplace. There are benefits to having such informal communication channels – they can be less hierarchical and improve cohesion within the team, as well as being a fast and easy way to communicate and share images. On the flip side, the lack of formality means that there are risks associated with them. (more…)

December 13, 2019

RICS report calls on organisations to adopt more responsible policies

by Neil Franklin • Environment, News, Property

The Royal Institution of Chartered Surveyors (RICS) has launched a new ‘Responsible Business Report with recommendations for real estate firms to develop and implement responsible business practices, to improve their business culture, reduce their environmental impact and attract and retain the brightest talent. Best practice case studies from leading companies such as CBRE, Sodexo, John Lewis and Vinci Facilities are included in the report. (more…)

December 12, 2019

Are these the best places to work in the UK?

by Neil Franklin • News

Glassdoor has announced the winners of its 12th annual Employees’ Choice Awards – its sixth in the UK – honouring the Best Places to Work in 2020 across the UK and eight other countries. Unlike other workplace awards, the Glassdoor Employees’ Choice Awards are based on the input of employees who voluntarily provide anonymous feedback, by completing a company review about their job, work environment and employer over the past year. Common themes among the Top 50 UK Best Places to Work in 2020 include work-life balance, a great culture, smart people and respect for and from leadership and senior management. (more…)

December 10, 2019

Wellbeing is increasingly in the hands of HR and the future looks bright as a result

by Chris Pinner • Comment, Wellbeing

The future of workplace wellbeing is in HR’s hands; hence, the discipline is even more pivotal to organisational success. As admin and payroll become increasingly digitised and automated, time can be spent more effectively, supporting good people to do good work. Influential people are now catching on to the importance of wellbeing. New Zealand’s Prime Minister Jacinda Ardern told More than GDP, “We need to address the societal wellbeing of our nation, not just the economic wellbeing”. Her government will set a budget to measure wellbeing and the long-term impact of policy on the quality of people’s lives. (more…)

December 9, 2019

Do emails outside of work hours breach employment law?

by Darius Whelan • Comment, Technology, Wellbeing

It is common for many employees to send, read and reply to work emails at all hours of the day and night, including weekends. This change in work culture developed in recent decades and has accelerated with the advent of smartphones. But is this a breach of employment law? The short answer is that “it depends” and we need some test cases to clarify the situation, not least in the UK. Some workplaces have a culture of long working hours and it can be difficult for an individual employee to go against it. The contract may refer to a 40-hour week but the reality may be very different. Smartphones and other digital devices have contributed to a culture of “digital presenteeism”. (more…)

December 5, 2019

The menopause and other female health issues should be addressed in better ways

by Jayne Smith • News, Wellbeing

From menstruation to menopause, the challenges that come with being a woman at work is causing reoccurring career breaks, which are costing UK businesses, according to a new report from Bupa. As many as 11 million women have had to take a long-term leave of absence at some point during their working life, from their late teens to their early seventies. (more…)

December 5, 2019

Firms know of a link between worker experience and success, but cannot find it

by Neil Franklin • Business, News

Against a backdrop of Brexit, political turmoil and a global talent war, retaining the best staff to deliver a competitive advantage has become a crucial priority for many UK business leaders – however few know how to create and deliver the best worker experience, according to new research from Kincentric. (more…)

December 3, 2019

British workers are amongst the unhappiest in the world, report claims

by Neil Franklin • News, Wellbeing

Coworking provider Mindspace has announced the UK findings of its global work culture survey, which polled 5000 employees across Europe and the US. On the UK side, the survey covered 1000 employees from across the country. In what the report claims is a dramatic wake-up call for UK employers, the survey revealed that around one-quarter of British workers are unhappy in the workplace and looking to change their situations. This places the UK at the end of the line up in workplace happiness among the other countries surveyed. UK workers rated only 73 percent on the report’s happiness index, compared to 81 percent in Germany and 93 percent in the US. (more…)