Search Results for: employee engagement

November 25, 2016

Workplace professionals should look to the consumer sector for boosting engagement ⁰

by Jeff Flanagan • Comment, Facilities management, Workplace, Workplace design

More and more businesses are recognising the power of the workplace experience to drive employee performance and engagement. Global brand Airbnb, for example, has now renamed its head of human resources as “chief employee experience officer.” This is good news for workplace design and management professionals. We are well placed to capitalise on this shift in business opinion, but if we want to make a tangible impact, we need to bring practical solutions to the table. First and foremost, these need to be backed up by research. There have been few studies specifically into what makes a healthy and productive work environment. However, there are a number of research projects that examine how a human being’s surroundings impact their mood and behaviour, and in particular how consumer environments shape customers’ perception of and engagement with a brand. As workplace professionals, we can learn a great deal from this consumer research and this is why workplace design and management teams should look towards consumer-facing industries for inspiration.

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October 19, 2016

Staff engagement boosted by learning opportunities over benefits ⁰

by Sara Bean • News, Wellbeing, Workplace

It is often assumed that salary, bonuses and office perks are essential to staff engagement as the most important criteria valued by employees, but a new survey suggests otherwise. Instead, the survey by totaljobs found that across all age groups and industries what people value far more than anything else is learning on the job, selected by almost all (97 percent) of 6,829 people questioned. Loyalty and variety in a role, valued by 93 percent of respondents, also came out strong, emphasising that for most people work is about a lot more than a pay check. The need to feel they are progressing, learning new things and the company appreciates their contribution were all important factors in how much people enjoy their jobs. The other things valued most by employees were variety in a role (93 percent); working autonomously (68 percent); perks and benefits (67 percent) and structured teams (64 percent).

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October 5, 2016

Employees increasingly value health and wellbeing benefits ⁰

by Sara Bean • News, Wellbeing, Workplace

Employee benefits that help promote a healthy workforce are increasingly important when you consider that (perhaps unsurprisingly) 69.8 percent of employees say they felt less productive if they come into work whilst ill. But these benefits are increasingly as important to employees as an aide to productivity. A range of employee benefits are still a crucial recruitment and retention tool, with almost three quarters (69 percent) of employees saying they are more likely to stay with an employer that offers a good employee package compared with 66 percent in 2015. New research from the fourth annual Capita Employee Benefits Insight Report also reveals that 44.8 percent of respondents would judge an employer based on the quality of the health and wellbeing packages they offer. This is particularly valued by higher earners where nearly half (48.8) percent of employees earning over £45,000 a year said they would evaluate their employer or potential employer on the strength of their commitment to employee wellbeing.

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September 23, 2016

Mass media job promotion spells global staff engagement challenge ⁰

by Sara Bean • Flexible working, News, Workplace

As the global labour market warms up and active job seeking increases, employees’ plans to stay with their current employers are declining. This is due to a shift in attitudes by employees who’ve long believed that the job opportunities they were seeking did not exist in the labour market; but are being convinced otherwise as companies increasingly turn to mass media to promote appealing employment brands and job opportunities. While this is good news for companies looking to attract new talent, employers looking to retain their best people must also take notice. This is according to data from CEB’s Global Talent Monitor, which claims that employees are also putting in less effort at work in all regions except North America and suggests that to keep top talent in place, companies will need to better promote internal job opportunities and benefits, rather than letting employees think they must go elsewhere to find the jobs they want. The research did find though that UK employees are feeling generally less confident due to Brexit uncertainty.

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August 31, 2016

Open and honest communication boosts staff engagement levels ⁰

by Sara Bean • Knowledge, News, Wellbeing, Workplace

Employees who feel communication within their organisation is open and honest are nearly 15 times more likely to be engaged, and those who are encouraged to share ideas and opinions are 11 times more likely, claims a survey which suggests that staff want a more human experience, grounded in loyalty, recognition, respect, and honesty. Areas viewed as the best opportunities to differentiate in terms of staff engagement include above-average pay and benefits, a fun place to work, workplace flexibility, a strong fit with individual values, stimulating work, and a spirit of innovation. But according to results of the survey from Aon Hewitt what employees want in a workplace is not what they experience. And these gaps are having an impact on employees’ intent to stay. Of the 52 percent who would leave their current company for another job, 44 percent are actively looking. Opinions about what makes an employer stand out from other companies are similar across generations.

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July 26, 2016

Majority of employees think screening Olympics will boost productivity ⁰

by Mark Eltringham • Flexible working, News, Wellbeing

Screening sporting events in the workplace may increase productivity, according to research released by employment law specialist Peninsula. In a survey of 894 employees across the UK, 64 percent reported being more productive as being allowed to watch sporting events at work. The survey, which claims to examine how businesses managed employees during the first half of the summer of sports also revealed that 46 percent of employees want clearer policies regarding watching sporting events at work. This related to the fact that employers only showed certain games during Euro2016 and didn’t show any of the Wimbledon tournament. 51 percent of respondents also called for employers to be more flexible during major sporting games allowing them to start late, leave early or swap with colleagues. 24 percent said that a lack of flexibility would encourage their decision to call in sick in order to watch their favourite sporting event.

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July 22, 2016

Employees in high performing organisations four times more engaged ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

Whether or not you raise an eyebrow every time you hear about the need for employee engagement, there is a growing body of research which links engagement to performance. A new report claims that 80 percent of UK employees who say they work for high performing organisations are engaged compared to only 20 percent of those working for low performing organisations. And 80 percent of employees who think their organisation is customer-centric are engaged. This is five times more than employees who don’t think their organisation is customer-centric (17 percent). The highest performing employees are twice as engaged as the lowest, the survey by ORC International suggests. The survey found that overall employee engagement in the UK remained steady at 58 percent his year but the trends show that personal and organisational performance make a difference to engagement.

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July 22, 2016

The people centric urge to personalise space helps firms to engage employees ⁰

by Paul Goodchild • Case studies, Comment, Wellbeing, Workplace design

In America at least, the great symbol of corporate conformity is the office cubicle. Satirised in the Dilbert cartoons and a staple in any movie about the degrading aspects of modern working life, the cubicle provides a perfect shorthand way of portraying an individual crushed by the corporate jackboot. Yet what these things miss is the propensity of people to personalise their surroundings and claim a space as their own, even if only for the short time they may be there. This seems to be particularly the case when it comes to office design and so we were much taken with this blog which lists the most far out and quirky ways people in the US have found to personalise their cubicles. Of course the need and urge to personalise space are not limited to the US. We often find in the course of our own installations that the first thing people do when they occupy an office for the first time is to personalise their space.

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July 5, 2016

Managers responsible for promoting engagement distrust employers ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

They may be responsible for upholding their company’s corporate values and ensuring employee engagement, but HR and line managers lack confidence and faith in their employers. According to a survey by Cornerstone OnDemand almost a third (29 percent) of HR and line managers are not proud of their workplace nor do they recommend it. Managers in the Nordics (88 percent), Austria (84 percent), and Spain (81 percent) are the most satisfied with their places of work, whereas Italy (59 percent) and Switzerland (64 percent) are the least proud of their companies and the least willing to recommend it to others. Meanwhile, managers in the UK are struggling with this lack of positivity towards their own company, with only 37 percent agreeing that their company is an attractive employer. The survey also found that the greatest influences on ‘happiness’ in the workplace were revealed to involve career flexibility and technology.

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June 9, 2016

Employers urged to use sporting events to help engage employees ⁰

by Sara Bean • Flexible working, News, Wellbeing, Workplace

With the European Championships about to begin, employers are preparing themselves for the consequences. A new report from Robert Half reveals that three quarters (73 percent) of UK Human Resources (HR) directors believe their employees will call in sick or make an excuse for skipping work, the day after a major sporting event such as the UEFA EURO 2016, and more than a fifth (21 percent) considering it ‘very likely’. With England’s and Wales’ first midweek European Championship fixture on the 16th June, companies are likely to be anticipating a significant increase in the number of employees missing work on Friday 17th June as a result of ‘sporting sickies’. A large majority (88 percent) of HR executives believe there are benefits of using sporting events to engage employees. Many companies are seeing the cohesive benefits of coming together to enjoy a sporting spectacle and emotionally invest in the event.

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April 27, 2016

Half of employees say mobile working makes them more productive ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology

Most employees now have access to mobile devices in the workplace and this ability to work anytime anywhere means that 49 percent of respondents in a new global study by the Economist Intelligent Unit (EIU) say mobile working has the greatest impact on productivity, while for 38 percent it determines how satisfied they are with their employer. The study, sponsored by Aruba, claims that companies rated by employees as ‘pioneers’ in how they support mobile technology saw a rise in productivity (16 percent), creativity (18 percent), satisfaction (23 percent), and loyalty (21 percent) when compared to organisations that were poorly rated at supporting mobile tech. While a respondent’s age was not found to be a factor of how mobile technology impacts their performance and engagement, four out of ten Millennials did admit they would never work for a company that didn’t allow them to use their own devices for work, compared to 22 percent of all employees.

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March 31, 2016

Treating workers like people really does improve engagement levels ⁰

by Sara Bean • News, Wellbeing, Workplace

Ever since the role of personnel management evolved to human resources, employers have struggled to ensure that the people they employ are treated as humans and not resources. Although it may be logical to assume that staff don’t like to be treated as numbers on a data sheet, it’s good to know that there’s evidence that companies that focus on creating a human-focused workplace do reap significant rewards in terms of wellbeing, engagement, and retention. This is according to a report released by Globoforce that found that when employers create a culture of employee recognition at work; levels of happiness and trust dramatically improve. According to the research receiving recognition at work makes people feel more appreciated (92 percent); prouder of their work (86 percent); more satisfied with their job (85 percent); happier (86 percent); more engaged (83 percent); and more committed to the company (81 percent).