November 11, 2013
When sorry seems to be the hardest word, it creates a workplace trust gap

Harvard Business School recently identified that the advantage of the British habit of continuously apologising makes us seem more trustworthy. When it comes to subordinates, we’re less magnanimous. Just 5 per cent of UK employees receive an apology from their boss whenever they make a mistake, affecting levels of trust in leaders and employee engagement. The Global Leadership Pulse survey by The Forum Corporation warns managers that not taking responsibility for workplace gaffes is having a direct correlation to how much employees trust company leadership. This is because 49 per cent of managers and 24 per cent of employees believe that acknowledging personal mistakes is one of the key things leaders can do to inspire trust; and being able to trust your boss is very important for 93 per cent of the employees surveyed. (more…)










Less than half of organizations worldwide actively apply the basic elements of a health management programme, with just a third having a formal strategic plan for health and wellness. This is according to Mercer’s Talent Barometer research which explores key accelerators of talent effectiveness – education, health and wellness, and career experience – and their impact on successful workforce practices. While employers are investing in talent, with 60 per cent of organizations increasing spending in this area in recent years, only 24 per cent say their current plans are highly effective in meeting immediate and long-term human capital needs.





January 31, 2013
A Field Guide to Workplace Terminology
by Simon Heath • Comment, Facilities management, News, Property, Technology, Workplace design
As the ecosystem around the workplace industry grows ever more complex, so too does the language we use to describe it. In an attempt to bring order to chaos, guest writer Simon Heath presents here a glossary of terms, acronyms and abbreviations to help you navigate these linguistic waters. (For example Business Intelligence – A commonly used oxymoron.) For more of Simon’s worldly, wise and witty writing on all things work and workplace related, visit his blog at https://workmusing.wordpress.com.
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