Search Results for: employee experience

April 8, 2015

Managing the Millennials should be no different to the other generations

by Emma Parry • Comment, Flexible working, Technology, Wellbeing, Workplace

There is much debate about the way the group known as Millennials should be treated. Millennials, those born between the early 1980s and the early 2000s, are viewed as different to my peers, Generation X (those born in the 60s and 70s), and certainly vastly different in outlook to the post-war Baby Boomers and the pre-war Veterans. A stereotypical view is that these newbies are highly ambitious and want everything ‘now’, for example, regular pay rises and instant promotion without putting in the work. Yet I believe that Millennials should not be viewed as a distinct group and what we are in fact seeing are long-term changes as a result of trends in society and the workplace. So while employers may recognise the particular needs of Millennials it is these long-term changes they should really be addressing.

April 8, 2015

Sino might: a review of the CIFF office design show in Guangzhou

by John Sacks • Comment, Furniture, Products, Workplace design

Guangzhou, about two hours by train from Hong Kong, is China’s third city. It is a sprawling metropolis. Apart from a cluster of skyscrapers and the busy, broad sweep of the Pearl River which carves the city into districts, it has few redeeming features. Unlike the previous years’ office design shows hosted in Guangzhou, the heavy rain stayed away and the weather was hot and humid. It would probably have been sunny, were it not for the pall of smog which constantly shrouds the city. The 35th China International Furniture Fair is too large to be held at one time in the 430,000 sq. m. China Import & Export Fair complex, so it’s split into two, five day phases, held six days apart. Billed as the ‘Fabulous Furniture Fair’, Phase 1 concentrated on residential furniture. Phase 2 was for CIFF Office and for Interzum – the furniture materials and machinery show.

April 2, 2015

Flexible working and recognition linked to happiness at work

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

The eternal quest for happiness is the subject of two new reports which conclude that if you want to feel more satisfied with your working life, it’s important to feel as if you are in control of it. New research from Professor Andy Charlwood at Loughborough University claims that government and employer policies that give people greater flexibility to choose the hours they work helps to foster their wellbeing and that overworked people are less satisfied with their lives and experience lower levels of psychological wellbeing overall. A second, less scientific study commissioned by US software provider InLoox claims that one of the most important determinants of happiness at work is an ability to work unsupervised or not to report to anybody at all so, if you must have a job, make sure you’re in charge.

March 24, 2015

Guidance published for SMEs on management and wellbeing of older workers

by Sara Bean • Legal news, News, Wellbeing, Workplace

Since the the Default Retirement Age (DRA) was abolished in 2011, there’s been a growing awareness that the UK population is ageing at a rapid rate. One in six people in Britain are now over 65, with eight million workers aged 50 and over. But what is often overlooked is that the majority of older workers work for small and medium sized businesses. Of the 8 million workers who are 50 and over, 5.2 million work for businesses with less than 250 employees. Now in the first of its kind to specifically target smaller employers, new guidance published by Healthy Working Lives, part of NHS Health Scotland, aims to provide advice on hiring and managing older employees. Managing Healthy Ageing Workforces has been written by Dr Matt Flynn, Director of Newcastle University’s Centre for Research into the Older Workforce, and Kathleen Houston, Development Manager for Healthy Working Lives.

March 22, 2015

March 20th issue of Insight is now available to view online

by Mark Eltringham • Facilities management, Newsletter, Workplace, Workplace design

In this week’s issue; we highlight six key workplace related issues from this week’s Budget announcement; Alan Williams tells a little tale of how facilities management might bring an organisation’s value to life; Colin Watson considers what our colonisation of tall and floating buildings tells us about how we work; office workers gripe about the problems they experience with the technology that is supposed to help them; Manchester and Edinburgh emerge as the UK’s most dynamic regional property markets; employee benefits policies fail to reflect the needs of family life; and the UK is missing out on a chance to harness the commercial nous and experience of the over 50s. Sign up to the newsletter via the subscription form in the right hand sidebar and follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

March 17, 2015

How facilities management brings organisational values to life. Or not

by Alan Williams • Comment, Environment, Facilities management, Workplace

We have used stories to pass on information for thousands of years and they remain the most powerful way we know to communicate. Indeed, the power of story is magnified in today’s super-connected, transparent world – the truth gets out fast and can be widely communicated – to millions of people all over the world – in such a short space of time. Here is a story which illustrates how employees’ “felt experience” every day strongly shapes their perception of an organisation and how the impact compares to official “corporate messaging”. This, in turn, highlights the critical (often under appreciated) role played by facilities management in reinforcing organisation brand and values. What are the implications for the role of FM and the wider HR agenda?

March 17, 2015

New guidance helps businesses engage staff in a sustainability strategy

by Sara Bean • Environment, Facilities management, News, Workplace

While any far-seeing organisation might develop environmental and corporate social responsibility initiatives, it is important to ensure employees are fully informed and committed to their employers’ aims. The Global Environmental Management Initiative (GEMI) argues that while the leadership may set expectations, it is employees and managers who make it happen. To aid this process, a new toolkit, the GEMI Quick Guide for Engaging Employees in Sustainability: has been designed to advise corporations on how to successfully engage and motivate employees to participate in their sustainability strategies. The guide explores potential ways of fostering employee connections to sustainability, implementing an engagement strategy, and understanding the role of corporate culture within it.

March 10, 2015

Third of Millennials more engaged by contributing to company vision than a high salary

by Sara Bean • News, Wellbeing, Workplace

The younger generation of workers say high visibility and the chance to help influence the workplace culture is of much more importance than the size of their pay packet. When asked by US-based firm Futurestep what matters most to them as employees, the greatest number of Millennial respondents – those born after 1980 – (23%) said it was “the ability to make an impact on the business,” followed by “a clear path for advancement” (20%) and “development and ongoing feedback” (16%). Income came in at fourth place at 13 percent. When questioning what makes Millennials choose one job over another, more than a third (38%) said “visibility and buy-in to the vision of the organization” while 28 percent said “a clear path for advancement.” “Job title and pay” came in third place at 18 percent.

February 27, 2015

Report exposes myths and uncomfortable truths about Generation Y

by Mark Eltringham • News, Technology, Workplace, Workplace design

A new report from IBM proves what we at Insight have been arguing for some time; Millennials have some differences to previous generations of employees, but ultimately they have more in common than most commentators acknowledge and their impact on a multi-generational workplace has been completely misrepresented. While the report, Myths, Exaggerations and Uncomfortable Truths, acknowledges Gen Y’s different experience of the digital world, it also demonstrates what we would suggest has been obvious all along; that unless Generation Y has arrived from another planet, it will share many of the strengths, weaknesses, drives, fears and abilities common to other demographic groupings. The study of 1,784 employees from organisations in 12 countries challenges many of the key myths about Generation Y and also lays out a number of ‘uncomfortable truths’ for employers.

February 24, 2015

Disengaged staff plan to switch employer over the next three months

by Sara Bean • News, Workplace

Just under a third of employees are planning to switch employer soon, with Gen Y most likely to leave, finds a new report, “Finders Keepers? Exploring How to Source, Hire and Retain the Best Talent”. The research from recruitment firm Quarsh claims that 10 percent of employees are searching for a new opportunity at the moment, and a further 20 percent will be looking for a new role within the next three months. Because one third (35 percent) of those currently looking expect to still be working for their current employer in 12 months’ time, the report warns that management need to focus not just on hiring, but also employee engagement. The report claims that organisations seeking to engage and retain their current workforce need to focus on offering an ’employment experience’ that stretches beyond the ‘tangible’ elements of the job, such as salary.

February 20, 2015

An inconsistent approach to social media can jeopardise your job prospects

by Sara Bean • News, Technology, Workplace

With around 260 million worldwide users, of which there are over 13 million in the UK, LinkedIn has become the ‘go to’ site for many job seekers. But, as is the case with social media, use it unwisely and you can jeopardise your chances of career progression. A survey of 2,000 British workers by employment recruiter Randstad found that while three-fifths (61%) of employees tailor their CV when they are applying for a new job, less than one-fifth (19%) amend their LinkedIn profiles to match, and over a third (34%) don’t tailor either their CV or their LinkedIn profiles. The research also highlighted the different tactics used by men and women. While a quarter (26%) of men will tailor their LinkedIn profile when applying for a new job, only 14 percent of women will do so. Far more women tailor their CV only (52%) as opposed to 46 percent of men.

February 17, 2015

Why would you want a Google office when you can create your own?

by Maciej Markowski • Comment, Facilities management, Flexible working, News, Workplace design

Google has dramatically shaken up the world of the Internet and also changed the face of the traditional office environment forever. Nothing has ever been the same, since the ubiquitous four-colour logo first appeared on the worldwide web. Everything that Google does creates a ripple in the business world. Whether it’s giving employees 20% of their time to focus on their own projects, allowing them to form teams to peruse the idea of their choice or installing slides instead of stairs many are asking “should we also be doing that?” And it’s not surprising. All companies want to be successful and there’s no better success story around than Google. So let’s try and model ourselves on or imitate Google, right? I have lost count of how many times I’ve heard “could we have an office a bit more like Google?”