Search Results for: employee experience

Google and Deloitte set out blueprint for collaborative work in Australia

by • Flexible working, News, Technology, Workplace design

collaborative workDeloitte Digital has launched the final version of its report into the collaborative economy carried out on behalf of Google Australia. An interim report, published in July, estimated that the benefits of collaboration to the Australian economy is already $46 billion and could rise to $56 billion. The report also claims that collaboration could help to address specific structural problems including falling productivity and a comparative lack of innovation. The study claims that the average Australian worker spends just under half of a typical working day interacting with other people but that there remains considerable room for improvement in the way those interactions take place. The final version of the report also includes a toolkit to help individuals and organisations to gauge their level and success of their collaborative work. Tellingly, the test is weighted one-third to workplace design, one-third to technology and one-third to culture and governance.

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Few employers offer digital tools or support for flexible working

by • Facilities management, Flexible working, News, Technology, Workplace

Majority of staff not been given digital tools to work remotelyAs we reported recently, flexible working has become a massive recruitment incentive, and this is reflected in yet another survey which found nearly three quarters of parents rate flexible working as very important when they are looking for a new job. Homeworking remains the most popular form of flexi-work, yet according to the survey from Workingmums.co.uk of over 2,000 parents, relatively few employers supply equipment or technical support to enable people to work outside the office. It seems the desire amongst employers to accommodate home workers is there, but not the will to furnish them with the tools they need to do the job properly. In fact, the majority of homeworkers use their own equipment and have to deal with any problems themselves. Though 36 per cent can call on technical support if they get into trouble, unsurprisingly, the survey of over 2,000 parents, sponsored by BBC Future Media, found that many still lack full confidence in remote communications tools despite their desire to work from home. (more…)

Case study: A public sector building that lights the way ahead for others

by • Case studies, Facilities management, Public Sector, Workplace design

The new offices of Wiltshire County Council, Trowbridge

The new offices of Wiltshire County Council, Trowbridge

Last year, I had the pleasure of producing a case study of the new offices of Wiltshire County Council for Mix Interiors magazine. Given that the building was this week shortlisted for the Prime Minister’s Better Public Buildings Award and had already won an award from the BCO, we thought this seemed a good time to retread its corridors of power…. The recession has led the UK government to develop a number of new approaches to public sector buildings. But some of the UK’s local authorities are way ahead of the new thinking. Even so, there was a time, not so long ago, when nobody worried too much about the shape of the rooms that led off the corridors of power. But the pressure on UK public finances has politicised the design of the UK’s public buildings, with the government launching a wide range of initiatives to improve the efficiency of the way public sector acquires, designs and runs the places it calls home.

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Two thirds of the world’s workers would move to another country to find a better job

by • Knowledge, News, Workplace

Publication1Almost two thirds of job seekers worldwide say they would be willing to move abroad for work, a ‘startlingly high proportion’ that says a lot about the evolving marketplace for talent, according to a new study by The Boston Consulting Group (BCG) and The Network, a global alliance of more than 50 recruitment websites. The report claims that the proportion of people willing to seek a better job abroad is particularly (and unsurprisingly) high in developing and politically unstable countries. But there is also a very high willingness to work abroad for workers in countries that don’t face such challenges. For example, more than 75 percent of survey respondents in Switzerland, more than 80 percent of respondents in Australia, and more than 90 percent of respondents in the Netherlands say they would consider moving to another country for work, according to the report, Decoding Global Talent: 200,000 Survey Responses on Global Mobility and Employment Preferences, and their preferred destinations are London, New York and Paris.

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We’ve long had ‘overwhelming evidence’ for the link between office design and productivity

by • Comment, Facilities management, Workplace, Workplace design

office designPerhaps the most widely reported news from the world of workplace over the last couple of weeks has been the analysis from the World Green Building Council that links office design with productivity and wellness. And the two words from the report that have featured most commonly in the associated stories’ headlines have been ‘overwhelming evidence’. While this has been repeated as if it’s some kind of revelation, the truth is that we have had compelling and overwhelming evidence for many years, and barely a year goes past without some study or other making the same point in no uncertain terms. Each report merely serves to raise a more interesting question; given the sheer body of work linking the workplace with productivity (and happiness and motivation and so on), why does the argument still need to be made?

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Stress and staff disengagement go hand in hand, claims new report

by • News, Workplace

disengagementEmployees suffering from high stress levels have lower engagement, are less productive and have higher absentee levels than those not operating under excessive pressure, according to research from HR consultancy provider Towers Watson. According to the firm’s Global Benefits Attitudes survey of 22,000 employees worldwide, there appears to be a causal or coincidental link between stress levels and disengagement. The survey found that levels of workplace disengagement significantly increase when employees experience high levels of stress. The research shows that of those employees who claim to experience high stress levels, over half (57 percent) also reported that they were disengaged. In contrast, only one in ten (10 percent) employees claiming low stress levels said they were disengaged and half of this group claimed to be highly engaged. The reasons for high stress levels were also explored in the research. Inadequate staffing was the biggest cause cited by employees with over half (53 percent) naming it as a top cause of workplace stress.

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Workplace design is increasingly interwoven with the dynamics of the city

by • Comment, Facilities management, Workplace design

workplace designThe Workplace Strategy Summit, held near my adopted home town of Reading in June attracted some of the world’s most renowned experts on workplace design and management. As is the case these days, much of the talk focussed on urbanisation, both in its own right and in terms of its influence on the design of work and workplaces. One speaker, Andrew Laing of Aecom argued convincingly that the city is just as much a part of the modern workplace as the traditional office. ‘As we explore the future of work and place, we are beginning to see a shift towards an urban scale in how we frame the workplace problem,’ he said. ‘Our starting point is perhaps no longer the office but the city at large. And what we mean by the city may not be the bricks and mortar urbanism of the twentieth century, but a bricks and mortar urbanism imbued with digital information and connectivity: a powerful combination of the physical and digital.’

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Rise in staff social media profiling will transform the workplace

by • News, Technology, Workplace

Digital monitoring of staff will transform the workplace claims surveyWhether or not the younger generation are in fact more technically astute is still open to debate, but one thing is clear, they’re far less perturbed at the idea of being digitally monitored than the older generation. New research reveals that the younger generation are more open to sharing their personal data with their employees, with 36 per cent of Generation Y workers saying they would be happy to do so. Nearly a third of people would be happy for their employer to have access to their personal data, such as social media profiles and this kind of data monitoring of employees will rise over the next decade as Generation Y enters the workforce. Given the fact that by 2020 this generation will form half of the global workforce – they’re set to bring with them their different attitudes to technology and personal data. (more…)

The CIPD is right to focus on the multi-generational workplace

by • Comment, Workplace, Workplace design

Multi-generational workplaceAmongst all the talk about Generation Y and its impact on the world of work, it can be easy to miss the fact that the modern workplace is not defined by one particular generation, but a number of them. The multi-generational workplace has significant implications for the way we design and manage offices. While we must avoid the more obvious stereotypes about the needs of different age groups, we must still offer spaces that can meet a wide range of cultural, physical and technological needs if we are to create productive workplaces.The latest organisation to bang the drum for the multi-generational workplace is the Chartered Institute of Personnel and Development. It has published new research together with the Scottish Centre for Healthy Working Lives into the experiences and attitudes of SMEs towards age diversity at work.

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Small business has no problem with flexible working – it’s just sceptical of legislation

by • Comment, Flexible working, Legal news

flexible working legislationAt the end of July, the UK Government introduced new legislation that allowed any employee with more than six months in a job to apply to their employer for some form of flexible working arrangements. Now, research from Sage claims that a third of small businesses are ignoring the legislation, a fact which might be interpreted as suggesting that the UK’s SMEs are not so keen on the idea. What other data suggests, however, is that they’re probably more likely to offer flexible working than larger firms. This can only mean that it’s the legislation that’s the problem, not the practice. Leaving aside the ten percent of SMEs who the Sage report claimed were unaware of the new rules, this still leaves a large number of smaller businesses open to litigation and industrial tribunals. But, as the Federation of Small Businesses warned ahead of the new law’s introduction, the right to request was always likely to lead to headaches for business owners anyway.

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Five sectors, one challenge: The importance of high staff morale

by • Comment, Workplace

Five sectors, one challenge: The impact of high staff moraleEver since the 2008 recession, the economy has been in flux, affecting both small businesses and corporate giants. Yet, despite the uncertain economic climate, many start-up business ventures have not been phased by the challenges it brings. We recently conducted a survey to find out what the biggest challenges small businesses expected to face over the coming year. The survey revealed some interesting results, and led to the creation of five whitepapers suggesting some possible solutions as to how they might consider investing both their time and money to overcome these challenges. Across the five industries taking part in our survey (Health and Fitness, Finance, Technology, Retail and Travel), one of the most prominent challenges faced by SMEs was regarding staffing. Ultimately, each staffing issue related back to keeping employee morale high and, therefore, boosting productivity. (more…)

Yet another report into the Future of Work that is really about the present

by • Comment, Flexible working, Technology, Workplace design

Future of WorkJust a few days ago, a survey from Morgan Lovell and the British Council for Offices highlighted the value British workers placed on having somewhere to work, regardless of its drawbacks, privations and distractions. Now a new report from consultants PwC seems to draw the opposite conclusion. Heralded by predictably tedious headlines declaring the office to be dead or dying, The Future of Work: A Journey to 2022 claims that a quarter of the 10,000 people surveyed believe the traditional job will disappear and around a fifth claim to have already had enough of the 9 to 5 in a fixed physical space and would prefer to work in a ‘virtual place’ – which seems to mean anywhere with WiFi.  As ever, any report addressing ‘The Future of Work’ is primarily and perhaps unwittingly about the present.

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