Search Results for: employee satisfaction

July 29, 2015

Public sector lagging behind in use of technology and flexible working

by Mark Eltringham • Flexible working, News, Public Sector, Technology

As we reported last week, the UK public sector is embracing some interesting new ideas in the way it uses real estate, especially its commitment to get rid of some of it by adopting flexible working and shared space. However, it’s one thing looking to use space in more flexible ways but without the technological infrastructure, it’s hard to see how they will be able to achieve as much as they could. It is in this regard that they are lagging behind their contemporaries in the private sector, according to a new report from O2 and YouGov. While the report, Redefining selling, serving and working, offers up the usual appeals for us all to make more use of the sorts of things O2 wants us to buy, there is plenty of interesting detail to tease out once the pinch of salt has been applied, not least how business practices and the way people use technology vary across sectors.

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July 23, 2015

Autonomous workers put in a day extra each week, claims new research

by Mark Eltringham • Flexible working, Knowledge, News, Workplace, Workplace design

One of the usual arguments against offering people greater autonomy over where and how they work is a lack of control and a consequent lack of effort from employees. However new evidence published by German researchers suggests what actually happens is the opposite. When the employer relinquishes control, people work more. The paper, from researchers in Berlin based on an eight year study, found that people who enjoy ‘full and unrecorded’ autonomy over how they manage their work put in an extra seven hours each week. Interestingly, even those with fixed hours give their employers an extra two hours weekly, but the report suggests there is a clear correlation between personal autonomy and hours worked. Other factors that influence hours worked include seniority, job security, satisfaction and tenure. Taken together these account for nearly two hours of extra work each week.

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July 20, 2015

Majority of women do not feel they are discriminated against at work

by Mark Eltringham • Flexible working, News, Workplace

The overwhelming majority of women do not feel they face discrimination at work, according to a new report based on data from 170,000 UK workers. However, the study from the Great Place to Work Institute does identify a number of challenges that women face at work. The report – Women at work. Is it still a man’s world? – highlights the need for employers to pay closer attention to the specific differences between men and women’s experiences at work, rather than just focusing on overall results. The authors suggest that ‘this will help to identify and address any inequalities such as making pay and promotions more transparent and ensuring policies and practices are gender and age relevant’. The study makes clear that it is the combination of age and gender that presents the greatest challenges, especially in ensuring diversity in senior roles.

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July 1, 2015

Three ways in which the business case for green building design is moving on

by Dan Callegari • Architecture, Comment, Environment, Facilities management, Workplace design

The case for sustainable building design used to be based on two straightforward principles. The first was that buildings had to offer up some sustainable features to comply with the ethical standards of their occupiers. The second was that there was some financial benefit. Often these principles went hand in hand, especially when it came to issues such as energy efficiency. They remain the foundations of the idea of green building design and are applicable across a range of building accreditations such as BREEAM as well as standards relating to specific products and policies. Over the past couple of years, however, we have become increasingly aware of other drivers that might make us all re-evaluate how we approach sustainability. These drivers are based on a more sophisticated understanding of green building design and the benefits for all of those involved.

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June 25, 2015

Employers lagging behind the workplace revolution say CIPD and BIFM

by Sara Bean • Facilities management, News, Workplace, Workplace design

There is strong and mounting evidence on how organisational culture and the workplace environment influence the quality of our work and working lives. This is according to a major new joint report by the CIPD and BIFM, In Search of Better Workplaces, which forms part of a wider initiative, The Workplace Conversation, an ongoing collaboration between the FM and HR bodies, which explores the evolution of the working environment and what the future of the workplace looks like. The report says that to make the purpose of workplaces clear a completely different approach is required, individual to an organisation, and which reflects what it is trying to achieve and how it wants to achieve it. It adds that good workplace design should be available for everyone and not the sole preserve of cash-rich private sector organisations. There is a range of starting points and organisations should take steps that are the right size for them.

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June 8, 2015

Proximity determines how middle managers copy bosses’ unethical behaviour

by Mark Eltringham • Facilities management, News, Workplace design

Middle managers mirror their bosses’ unethical behaviour, regardless of how ethical they are themselves, claims new research from Rotterdam School of Management, Erasmus University. The research, conducted in partnership with Cambridge University, shows that in cases of unethical leadership at the top of an organisation, middle managers will treat their subordinates unfairly if the social and spatial distance between them and the top management is low. This can lead to employee dissatisfaction, lower organisational commitment and increased employee turnover. In contrast, the effect is reversed if the social and spatial distance between managers and top management is high. Middle managers, who are unfairly treated by their bosses, will treat their employees more fairly if, for example, they are based in different offices or buildings from their managers, and the social distance is high.

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May 29, 2015

Everything you wanted to know about open plan but were too distracted to ask

by Maciej Markowski • Comment, Facilities management, Work&Place, Workplace design

There is a lively and ongoing debate on whether open plan offices are a good or bad thing. Many articles would suggest that they routinely diminish productivity. Yes, the open plan office is not ideal for privacy and probably bad for conceptual focused work, but it’s a bit like saying a hammer is useless when you need to tighten a screw. The point is you don’t use it for that. Fans of open plan often underline how fantastic it is for building a sense of belonging, team spirit and ad hoc collaboration, often ignoring the challenges of working there. The point I’m making is that introducing open plan into your office is probably a good idea, but you really need to make sure that you provide your employees with a menu of settings which allow them to concentrate, have ad hoc meetings without disturbing their colleagues and provide some privacy for confidential conversations.

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May 11, 2015

Does declining productivity spell the end for IT and property directors?

by John Blackwell • Comment, Facilities management, Property, Technology, Work&Place

When it comes to increasing organisational output, which in turn directly relates to real wage growth and higher living standards, the only determinant is productivity, measured in terms of output per hour worked. This is at the heart of all businesses and is essential for growth. The basic facts on productivity are clear. For over a decade, productivity has been painfully weak across all the major economies. The UK has performed particularly badly, with productivity having declined by 3.7 percent since 2008. A recent OECD report went as far as saying: “weak labour productivity since 2004 has been holding back real wages and well-being. The sustainability of economic expansion and further progress in living standards rest on boosting productivity growth, which is a key challenge for the coming years”.

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May 7, 2015

Learning needs to be linked to overall business strategies says the CIPD

by Sara Bean • News, Technology, Workplace

The CIPD has warned that Learning and Development (L&D) professionals need to link learning more directly to their organisation’s business strategies. This follows the results of its annual L&D survey which found that by limiting their focus to learner and manager feedback, just 7 per cent of L&D professionals evaluate the impact of their initiatives on the business. This lack of evaluation can contribute to skills gaps being undetected, particularly in the use of new learning technologies such as Gamification. The CIPD is urging L&D professionals to look beyond trainee satisfaction and measure initiatives in terms of how they add value to the organisation and society in general. This latest research follows the publication of a report by Skillsoft last week which revealed that 55 per cent of employers admitted they were more likely to recruit externally to address skills shortages.

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April 2, 2015

Flexible working and recognition linked to happiness at work

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

The eternal quest for happiness is the subject of two new reports which conclude that if you want to feel more satisfied with your working life, it’s important to feel as if you are in control of it. New research from Professor Andy Charlwood at Loughborough University claims that government and employer policies that give people greater flexibility to choose the hours they work helps to foster their wellbeing and that overworked people are less satisfied with their lives and experience lower levels of psychological wellbeing overall. A second, less scientific study commissioned by US software provider InLoox claims that one of the most important determinants of happiness at work is an ability to work unsupervised or not to report to anybody at all so, if you must have a job, make sure you’re in charge.

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March 20, 2015

Happiness and wellbeing must be at the heart of the economy finds new report

by Sara Bean • Flexible working, News, Wellbeing, Workplace

To mark International Day of Happiness, a major new report has revealed that a country’s GDP fails to reflect levels of people’s happiness, which, it says, “are not easily reducible to monetary values”. Wellbeing and policy was commissioned by the Legatum Institute, which established the Commission on Wellbeing and Policy to advance the policy debate on social wellbeing and is chaired by the former head of the civil service Lord Gus O’Donnell. It finds there is growing recognition that the measures of a country’s progress need to include the wellbeing of its citizens. The report adds that with job satisfaction on a long-term downward trend in most advanced countries, and people ranking time spent with their manager as among their least happy moments in the day, there’s a lot more employers can be doing to address levels of wellbeing and happiness at work.

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March 12, 2015

Firms not offering staff the technology they need, claims report

by Mark Eltringham • Flexible working, News, Technology

More than half (55 percent) of UK employees believe they do not have access to all the technology needed to do their jobs, according to research by Fujitsu. The study, Digital Inside Out, was based in a survey of just over 1,400 UK based employees and claims to reveal a significant disconnect between the needs of a digital-savvy working population and the digital services UK employers are currently providing. According to the report, 73 percent of UK employees believe that digital is vital to the future success of their organisation. However despite this, only 45 percent of employees feel they are provided with access to the technology services and applications they need to do their job sufficiently and 29 percent state that their ability to do their job is being hindered due to poor digital services. The report argues that the mismatch can be very costly for organisations.