March 16, 2018
Recruitment via artificial intelligence must be monitored to avoid adopting human bias
Artificial intelligence systems need to be accountable for human bias at AI becomes more prevalent in recruitment and selection, attendees at the Employers Network for Equality & Inclusion’s annual conference have been warned. Hosted by NatWest, the conference, Diversity & Inclusion: The Changing Landscape heard from experts in ethics, psychology and computing. They explained that AIs learnt from existing data, and highlighted how information such as performance review scores and employee grading was being fed in to machines after being subjected to human unconscious bias. Dr David Snelling, the programme director for artificial intelligence at technology giant Fujitsu, illustrated how artificial intelligence is taught through human feedback. Describing how huge data sets were fed into the program, David explained that humans corrected the AI when it used that data to come to an incorrect conclusion, using this feedback to teach the AI to work correctly. However, as this feedback is subject to human error and bias, this can become embedded in the machine.
A third of UK workers (31 percent) say their employer has little or no interest in their mental health, despite the fact that a fifth (20 percent) are stressed out on a daily basis, and for almost a third (33 percent) the issue is so bad that they’re considering looking for a new role. This is according to a new study of nearly 1,300 workers by ADP which found that workplace stress peaks amongst younger employees, with 22 percent of workers under 35 saying they experience stress every day, and 42 percent saying that it is so bad, they’re considering jumping ship. This contrasts with only 19 percent and 26 percent respectively of those over 35 who feel this way, suggesting employees become better at managing stress as they get older. 
Over a third of UK employees (37 percent) have felt discriminated against in the workplace, more than one in ten (12 percent) believe they have suffered age discrimination and 8 percent feel they’ve been discriminated against due to their gender. This rises to 11 percent amongst women, claims a new study of 1,300 working adults by ADP. The study also suggests that standards and perceptions of behaviour have shifted across the generations, with those in so-called ‘Generation Snowflake’ more sensitive to unfair treatment than their more mature colleagues. According to the findings, half (50 percent) of those under 35 say they have felt discriminated against, compared to just a quarter (26 percent) of those over the age of 45. The contrast is visible across both age (15 percent vs 14 percent), gender (11 percent vs 5 percent) and other types of discrimination.
Employers’ efforts in the US to improve staff health and wellbeing are falling short of employees’ expectations, claims a new report. Nearly two-thirds of employees (65 percent) in a report from Willis Towers Watson agree that managing their health is a top priority, but while the majority of employers (56 percent) believe their wellbeing programmes have encouraged employees to live a healthier lifestyle, only 32 percent of employees agree. Eighty-seven percent of employers who participated in the 22nd annual Best Practices in Health Care Employer Survey say increasing employee engagement in health and well-being is a top priority and the research warns that employees in poor health are twice as likely to be disengaged at work and take almost three times as many days off as employees who are in very good health. Employers can improve health behaviour through designing the workplace environment to make it easier for employees to stay fit, eat well, breathe fresh air and address stress adds the report.
March 6, 2018
How to reboot an activity based working project that has ground to a halt
by Karin Stahl • Comment, Flexible working, Technology, Workplace design