Search Results for: employees

October 18, 2017

Report warns of growing cybersecurity threat to organisations by their own staff

by Sara Bean • Facilities management, News, Technology, Workplace

An overwhelming majority of employees are deliberately seeking out information they are not permitted to access, exposing a major cybersecurity problem among today’s workforce, claims new research published by One Identity. The survey, conducted by Dimensional Research, polled more than 900 IT security professionals on trends and challenges related to managing employee access to corporate data. Among key findings, a remarkable 92 percent of respondents report that employees at their organisations try to access information that is not necessary for their day-to-day work – with nearly one in four (23 percent) admitting this behaviour happens frequently. Most alarmingly, the report indicates that IT security professionals themselves are among the worst offenders of corporate data snooping. One in three respondents admit to having accessed sensitive information that is not necessary for their day-to-day work.

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October 12, 2017

Working conditions and office design shown to impact on employee performance

by Sara Bean • Facilities management, News, Wellbeing, Workplace, Workplace design

New evidence of a strong correlation between productivity, creativity and even profitability with employee working conditions, such as: light, air, noise, health, culture, design, movement and the quality of furniture have been established in a new report. The syndicated research project, Wellness Together, carried out by Sapio Research, of 1000 UK based office workers and 50 Facilities Management experts, suggests a strong link between people feeling catered and cared for by their workplace/employers and how this impacts business performance. Wellness at work is a dominant theme in any discussion about the workplace. But this is not just a discussion about happiness, it is about creating cultures and environments that are conducive to commercial success. The study identifies that in order to achieve true ‘Wellness’ attention to every single component that can impact mental and physical health needs to be considered, from building structures and company cultures through to the physical furniture and fittings that employees require to work efficiently and effectively.

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October 11, 2017

UK businesses continue to stifle personal creativity at work

by Neil Franklin • News, Workplace

UK businesses are failing to support a culture of innovation despite employees believing that their companies would benefit from fresh ideas and innovative ways of working, new research claims. The study of 1,000 workplaces conducted by RADA in Business (the commercial subsidiary of the Royal Academy of Dramatic) found that 81 percent of workplaces had failed to create a culture of creativity at work that encourages new ideas and experimentation, according to their staff. Many employees feel that businesses are suffering as a result, with just under a quarter (24 percent) saying that their workplace is desperately in need of new ideas and fresh thinking to overcome current problems.

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October 10, 2017

Presenteeism leads a quarter of UK workers not to take a sick day unless hospitalised

by Sara Bean • Flexible working, News, Wellbeing, Workplace

A quarter (23 percent), or 7 million UK workers, wouldn’t take a sick day unless they were hospitalised or had no other choice, claims a new survey by Canada Life Group. Nine in ten (89 percent) UK workers say they’ve gone into work when feeling ill, a proportion which is virtually unchanged compared to 2016 (90 percent), suggesting employers’ efforts to improve wellbeing are failing to reduce presenteeism. The issue is pronounced, with the survey indicating that 47 percent of respondents would come into work with a stomach bug and more than half (55 percent) would go into work if they had the flu – despite the high chance of this illness spreading to their co-workers.

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October 10, 2017

Europe does not offer appropriate support for breast cancer survivors

by Neil Franklin • News, Wellbeing

Although the rate of breast cancer diagnoses is rising in Europe and a higher proportion of women are surviving this particular form of cancer, returning to everyday aspects of life prove challenging with many survivors unable to return to work in full, due to a lack of support and consideration by employers. A new report by The Economist Intelligence Unit and commissioned by Pfizer investigates the challenges involved in returning to employment for a growing number of breast cancer patients and survivors of a working age.

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October 10, 2017

New guides on mental wellbeing mark World Mental Health Day

by Sara Bean • News, Wellbeing, Workplace

Two new guides to help employers manage mental health in the workplace has been launched today by Acas and by The Royal College of Psychiatrists. Hundreds of thousands of workers experience mental health problems during the course of a year, yet a recent report by Business in the Community found only 11 per cent of people questioned felt able to disclose a mental wellbeing issue to their line manager while half of line managers said they would welcome training on the issue. With the theme for this year’s World Mental Health Day, set by the World Federation for Mental Health, being mental health in the workplace; the Royal College of Psychiatrists has produced a pack of mental health information for employers and employees covering the most common range of conditions such as depression, anxiety, and sleeping problems.

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October 10, 2017

We (still) need to talk about mental health in the workplace

by Liam Butler • Comment, Wellbeing

In recent years we have made huge strides in moving discussions around mental health into the public arena. Celebrities such as Cara Delevingne, Ryan Reynolds, Gwyneth Paltrow and Brad Pitt have all come forward to share personal stories of their struggle with mental health problems. The Duke and Duchess of Cambridge and Prince Harry have also championed mental health awareness through the Heads Together campaign, a charity that aims to help people feel more comfortable with their everyday mental wellbeing and offer practical tools to help support their friends and family. The campaign rose to prominence in the media as the 2017 Virgin Money London Marathon Charity of the Year.

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October 9, 2017

Our Twentieth Century approach to ergonomics has to change

by Mark Eltringham • Comment, Flexible working, Technology, Wellbeing, Workplace design

One of the big problems with the way some people talk about the term ‘ergonomic’ is that they tend to use it to describe the design of objects when really it’s about the relationship between a person and the things around them. It’s an abstract idea, about the relationships between design, facilities and management, so is dependent on a number of variables. When those variables change, what we understand to be good ergonomics changes too. The principle of ergonomics as we now understand it first came to prominence in the wake of the intensive growth in the use of computers. The legacy of this fixed view can be an approach based on an idea of desk-bound employees with a computer, whereas how we work now bears little resemblance to how we worked 20 years ago.

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October 9, 2017

World Mental Health Day is a day to recognise our duty of care

by David Hope • Wellbeing

The five-year period since August 2012 has seen a 40 percent rise in mental health issues contributing to absenteeism in the workplace. Our data reveals this from examining more than 13 million days of absence across some 180,000 employees. With an estimated 31 million people working in the UK, this percentage rise is the equivalent of 4.34 million Days Lost Per Employee (DLPE) – or more precisely, an additional 1.25 million more days lost due to mental health in 2017 than 2012. And, in June to August this year, it was the most common reason for absenteeism in the UK.

This tells us two things that you don’t need to be a statistician to deduct. That there has been a steep increase in mental health absenteeism in recent years and that the summer months adds additional stress upon individuals. And this is at a time when we’d hope to be rewarded with some R&R time.

Holidays, and children being home from school, have a clear impact here, and these stresses can more often than not be carried over in to the workplace. But, with children back at school and the holiday season now over, we predict that absenteeism due to mental health issues will drop over the next three months and should account for 0.13 DLPE in November compared with 0.14 in August.

This is all very well but there’s no point in delivering this data if it’s not used in a positive way. We encourage employers to take a look at these trends and recognise who could be affected and where this may impact their business. And in doing so, implement policies accordingly to support those that are living with, or could be susceptible to, mental health issues.

Organisations should ensure their stress management policies are up-to-date, that staff are encouraged and comfortable raising stress related anxieties and concerns and line managers have sufficient training. By doing so, employers will see the benefit to their workforce in both health and productivity while making significant healthcare cost savings, too. There is a raft of information out there to help with this and HR and OH professionals are skilled at recognising signs and trends and helping those that require assistance. Every year World Mental Health Day recognises this awful illness and it deserves close attention. Because as corporate entities we don’t just have a commitment to the bottom line, we have a very serious obligation and duty of care to the wellbeing of our employees.

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David Hope is CEO of FirstCare

October 5, 2017

Flexible working take up amongst both genders is undermined by negative employer attitudes

by Sara Bean • Flexible working, Legal news, News, Workplace

The majority (83 percent) of workers view flexible working as an important benefit to them but two thirds (66 percent) believe that taking up flexible working halts progression at work. One of the reasons for this dichotomy suggests the results of the Hays UK Gender Diversity Report 2017, is because nearly a third (32 percent) of employees believe men will be viewed as less committed to their career if they take up shared parental leave, and women are less likely to be promoted after having children. While a majority (84 percent) of workers say it’s important that flexible working options are available to them in their workplace, many choose not to take any, and two-thirds think doing so will have a negative impact on their career. Women perceive it will have a negative impact, with over three-quarters (76 percent) reporting this concern and 65 percent of men. Interestingly, both men and women think flexible working options have helped improve the gender balance in senior roles, with 61 percent saying flexible working has improved the representation of women in senior positions, indicating that employers need to address and overturn the negative perception of flexible working and communicate its benefits.

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October 4, 2017

VodafoneZiggo workplace in Rotterdam sets out to redefine call centre design

by Mark Eltringham • Case studies, Features, Wellbeing, Workplace design

When you think of a call centre you probably picture a line of people seated in row upon row of desks in a featureless room. But call centre design is changing. As companies recognise their growing importance, the boiler room approach is disappearing and call centres are beginning to morph into a corporate centrepiece. Dutch telecoms company Ziggo is a case in point. The company merged with Vodafone in 2017 and today offers broadband and mobile services to both residential and commercial customers across the Netherlands. It has a large call centre and like many companies invests significant resources in training call centre employees in both technology and interpersonal skills. VodafoneZiggo’s call centre in Rotterdam, designed by Evolution Design is spread over several large open plan areas, which were converted into series of smaller work spaces, using low cost solutions such as simple wooden frames, acoustic panelling or a change of flooring to demarcate different zones. Staff can now choose to work in areas as diverse as a plant covered ‘greenhouse’, open plan spaces with bright yellow accents and colourful floor tiles or in a more urban-style zone that uses reclaimed wooden pallets to divide and decorate. Throughout the centre, desks are height adjustable so employees can choose whether to sit or stand. There is also a central reception area with meeting and training rooms and a colourful break out space with comfortable sofas, a café and a games zone complete with table football and video games.

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October 4, 2017

Overwhelming majority of Scottish workers say flexible working improves the quality of their lives

by Neil Franklin • Flexible working, News

Around nine out of 10 Scots who work flexibly say it improves their quality of life and makes them happier, according to a YouGov poll commissioned by Family Friendly Working Scotland. However, the study also found that fewer than half of Scottish workers (46 percent) said they are offered flexible working by their employer. The figures are published to coincide with National Work Life Week, which sets out to encourage firms to explore flexible working options and help their staff find a better work-life balance. The poll of more than 1,000 Scots claims that among those who already work flexibly, 77 percent say they are more productive and are willing to “go the extra mile” for their employer. Almost half of people who took part (49 percent) say changing their start and/or finish time would help while nearly a third (32 percent) would like occasional time off for family emergencies, deliveries or school events. Just one in five (21 percent) say reducing their hours, or going part time, would be valuable.