February 12, 2018
Business leaders increasingly optimistic about benefits of artificial intelligence in the workplace
Executives at major organisations increasingly believe that pairing humans alongside machine intelligence will create a more effective, engaged, and meritocratic workplace, according to a new study released by software provider Pegasystems Inc (registration required). The authors surveyed 845 senior executives working globally across industry sectors including financial services, insurance, manufacturing, retail, telecommunications and media, and government, on the increased role of automation and artificial intelligence in the workplace of the future. The potential impact in the workplace seems to outweigh any lingering fears, the report claims. Around 69 percent of of respondents say “workforce” will refer to both humans and machine intelligence in the future. Nearly three-quarters of executives said using machines to augment human abilities would lead to increased efficiency. Over 60 percent said it could be used to improve customer service.









Half of employers believe that Brexit will worsen the UK skills gap and nearly a quarter (23 percent) believe that Britain is not prepared to compete on the global stage, which will become even more important following the UK’s exit from the European Union in 2019. These are the findings of a research paper entitled “Solving the UK Skills Shortage” from Rober Walters, totaljobs and Jobsite which claims that almost two thirds of employers (65 percent) believe that they will be negatively impacted by skills shortages in 2018, with this shortage predicted to be most acute at junior and mid management level according to over half (52 percent) of employers. According to the research, employers may have to look to different industries to find the transferable skills that are essential to grow. This means that there will be more opportunities for skilled candidates to use their knowledge and experience in different sectors, providing them with new challenges and opportunities in industries that they may not have considered before.

















