Search Results for: information

March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

March 14, 2019

The negative entropy of workplace design and management

by Mark Eltringham • Comment, Workplace design

Immediately after the Workplace Trends Summit in London last October, Ian Ellison of 3edges and I retired to a side room to record an interview for a podcast over a glass of red wine. The main objective was to try to piece together a coherent summary of what we’d seen that day. Ian assures me the podcast (his are invariably excellent) will appear very soon, but I thought it would be worth exploring a theory I formed and rambled on about in our conversation ahead of the next Summit set to take place next week.

March 13, 2019

Noisy workplaces regularly distract and stress out staff

by Sara Bean • Facilities management, News, Wellbeing, Workplace design

Over half (52 percent) of workers are interrupted by noise distractions more than five times in a working day, with 17 percent stating that they are interrupted by noise more than 10 times. This is according to the Noise and Wellbeing at Work 2019 survey conducted by The Remark Group, and supported by environmental psychologist and workplace strategist Dr Nigel Oseland, an honorary senior lecturer at UCL’s Institute for Environmental Design and Engineering. In the survey of 1,000 UK-based office workers, 65 percent reported that noise in the workplace impacted on their ability to complete work in an accurate and timely manner. More →

March 12, 2019

Insight promotion: creating a frictionless (not flawed) workplace experience

by Freddie Steele • Company news, Insight promotion, Workplace design

To mark the launch of Workplace House, a multi-brand co-creation space in the heart of Clerkenwell, a consortium of participating brands hosted an event to explore the factors that contribute towards a good (and not so good) workplace experience.

March 11, 2019

Revisiting Maslow and the quest for self-actualisation

by Christian Jarrett • Features, Wellbeing, Workplace

Abraham Maslow was the 20th-century American psychologist best-known for explaining motivation through his hierarchy of needs, which he represented in a pyramid. At the base, our physiological needs include food, water, warmth and rest. Moving up the ladder, Maslow mentions safety, love, and self-esteem and accomplishment. But after all those have been satisfied, the motivating factor at the top of the pyramid involves striving to achieve our full potential and satisfy creative goals. As one of the founders of humanistic psychology, Maslow proposed that the path to self-transcendence and, ultimately, greater compassion for all of humanity requires the ‘self-actualisation’ at the top of his pyramid – fulfilling your true potential, and becoming your authentic self. More →

March 8, 2019

On International Woman’s Day – why advancing women is still not a business priority

by Sara Bean • Comment, Legal news, News, Workplace

It has probably not escaped your notice that today is International Woman’s Day, which for Workplace Insight means a plethora of studies on the topic of women/jobs/salaries and ways women might work differently to men. We’ve decided not to waste anyone’s time and ignored most of them (particularly the patronizing ones on how ladies are so intuitive) but managed to find a few kernels of information. First, the good news that women have doubled their share of top jobs at technology companies, pulling in higher salaries than men last year, according to executive search firm Odgers Berndtson. More →

March 8, 2019

RICS and CIBRE to publish new book on diversity in the real estate sector

by Sara Bean • Company news, Facilities management, News, Property, Workplace

RICS and CBRE have announced the publication of a new book: Managing Diversity and Inclusion in the Real Estate Sector, which will be launched at MIPIM 2019 in Cannes. Co-authored by real estate veterans, Amanda Clack, Head of Strategic Advisory at CBRE and Judith Gabler, Acting Managing Director, Europe for RICS, the book places diversity and inclusion (D&I) at the centre of successful real estate and construction organisations. The book provides guidance to, and most importantly actions for professionals in the sector who want to make D&I an inherent part of the culture of their organisation. The book aims to educate the real estate sector about what D&I entails and how a D&I strategy can be implemented to secure future success. It presents a practical and easy-to-read guide that can help organisations and their leaders engage with and apply this agenda to win the war for talent in real estate and construction. It seeks to be about action not words and help those in the sector #BeTheChange.

March 7, 2019

A workplace chatbot might soon be one of your new best friends

by John Hildebrands • Comment, Technology

If you’ve ever wished you could delegate certain routine tasks to an assistant, then a chatbot could be just what you need. Staff working for Unilever will soon be able to get HR advice from Una, a new member of staff who will be available worldwide and at any time of day. Una is a chatbot, capable of conversing with employees in 106 countries, using 32 languages, Unilever’s Keith Williams told a conference last year . Unilever employees can contact Una through Skype for Business and complete tasks such as getting information about benefits, claiming for healthcare or selling shares. It saves time poring over FAQs or filling-in forms, and it frees HR staff for more complex queries. More →

March 6, 2019

City of Cambridge to digitally clone itself in bid to tackle congestion and pollution

by Neil Franklin • Cities, News, Technology

Smart Cambridge and researchers from the Cambridge Centre for Smart Infrastructure and Construction (CSIC) at Cambridge University have announced plans to create a digital clone of the city to explore how congestion and commuting times can be reduced and air quality improved. Researchers at the University of Cambridge-based CSIC and officers from Cambridgeshire County Council’s transport, sustainability and planning departments are examining how digital technology and data can be used to support decisions and make improvements.

The study will focus on the creation of a digital twin prototype, combining traditional urban modelling techniques, new data sources and data analytics. The prototype will include the recent trends of journeys to work in Cambridge, including how people of different ages and employment status travel to work and how different factors affect their travel. It will also explore future possible journeys to work based on transport investment, housing developments and how flexible working and new technology may impact commuting. A web-based modelling platform will also visualise future development options and give people an opportunity for feedback.

“Digital twins have the potential to help cities develop more holistic policies which will assist in addressing some of the very real challenges urban areas face such as congestion, pollution and the need to become more sustainable,” said Dan Clarke, strategy and partnerships manager for Smart Cambridge.

CSIC led a workshop with council officers in December which helped them to understand local requirements and how they can deliver a digital twin prototype which responds to imminent city challenges and supports the policy goals of improving air quality and reducing congestion.

“We are now working on the prototype and will deliver an initial version in eight weeks,”said CSIC research associate Dr Timea Nochta. “We will continue to develop it alongside the council so that it can be used to its full potential and so that officers feel confident in asking the right questions for technology to answer.”

Claire Ruskin, executive board member for the Greater Cambridge Partnership, and CEO of Cambridge Network, said: “We have worked together to collect and understand information before, and Smart Cambridge is delighted to be working with university teams again. We can begin developing next-generation tools for supporting plans and policies to give people alternatives to their cars to help improve journeys, reduce congestion and improve air quality in Greater Cambridge.”

The project has been funded by the Ove Arup Foundation and the Centre for Digital Built Britain. The work of Smart Cambridge is supported by the Connecting Cambridgeshire programme, led by Cambridgeshire County Council, with investment from the Greater Cambridge Partnership. CSIC is an Innovation and Knowledge Centre funded by the Engineering and Physical Sciences Research Council, Innovate UK and industry.

Image: Andrew Dunn

March 5, 2019

Digital transformation offers great opportunities for firms, but at a risk

by Neil Franklin • News, Technology, Wellbeing

Digital technology can improve our lives but it also poses a major risk of widening social inequality and blocking opportunities for people without the skills to navigate the online world safely, according to a new OECD report. A mix of technical, emotional and social skills is a pre-condition for people to combine their digital and real lives in a balanced way, and to avoid the mental health problems and other risks linked to abuses of online technologies, the report says.

March 4, 2019

Filtering out the noise, the pathology of work, busy doin muffin and some other stuff

by Mark Eltringham • Comment, Features

We might think that an inability to absorb the vast amount of information generated by our fellow humans and their machines is something of a modern phenomenon, but we’ve always known we can have too much of this particular good thing. Distringit librorum multitude, wrote Seneca in the First Century. An abundance of books is a distraction.

March 4, 2019

One Dorset Street becomes first Fitwel certified building in Hampshire

by Neil Franklin • Company news, Wellbeing, Workplace design

One Dorset Street in Southampton has become the first building in Hampshire to achieve Fitwel certification, the system for designing and operating buildings that claims to actively improve occupant health, and also commands the highest commercial rent in Southampton (£24.50psf). The investment in One Dorset Street aims to support occupiers who understand that employee wellbeing is critical to their commercial success.