Search Results for: information

November 26, 2014

CBRE identifies priorities for facilities management excellence

by Sara Bean • Facilities management, Knowledge, News

To achieve operational excellence in facilities management, organisations must balance three priorities: managing costs efficiently and creating value; maintaining high satisfaction among occupants and clients; and proactively stewarding property and infrastructure. Forging the Iron Triangle: Facility Management Operational Excellence, is a new report by the CBRE’s Global Corporate Services research team and the result of a year-long inquiry into mainly US-based facility management organisations, industry scholarship, and an industry-wide survey of more than 125 facility management executives. It reveals the initiatives that have a lasting impact on facilities management team performance and the reduction of risk, increasing workplace satisfaction and extending the useful life of properties or building infrastructure. Talent management, risk management and life cycle cost analysis are also found to be prevalent in high performing FM teams.

November 23, 2014

Five ways BYOD policies are changing the role of IT in the workplace

by Himanshu Sareen • Comment, Flexible working, Technology

If you’ve ever considered adopting a Bring Your Own Device (BYOD) policy you probably know all about its potential benefits. It lets team members work on devices they’re comfortable with. It makes work more convenient. In some cases, it can lower your technology costs. None of these ideas are new, and indeed, much has already been said about how BYOD might impact the end user. But there’s another side of the BYOD story. The other, perhaps more dramatic way that a new policy can change the workplace is through your IT employees and infrastructure. Lots of times, companies tend to underestimate the big internal shifts that precede policy changes—but planning for these shifts is a major part of developing a cohesive strategy. If you’ve already made up your mind and are ready to adopt a BYOD policy, then you should also be ready to encounter some new and unexpected variables. What role will your IT be play under this policy? What kinds of cultural challenges should you begin to expect? How will you adjust? By preparing for new obstacles and expectations, you can create an effective, adaptive BYOD game plan. Here are some of the most important things you should prepare for as you move forward with your BYOD policy.

November 21, 2014

CIBSE updates guide to engineering maintenance and management of buildings

by Sara Bean • Facilities management, News, Property

Updated guidance for designers, maintainers, facilities managers and building owners on the operation and maintenance of engineering services has been issued by CIBSE. Guide M: Maintenance Engineering and Management supersedes the first edition published in 2008 to provide best practice for those who have responsibility for the management and maintenance of the engineering services in a building. It is written for anyone involved in the design and construction of buildings to raise awareness of the implications their decisions have on management and maintenance. The main areas of revision relate to legislation changes and changes in best practice. The guidance continues the work of the CIBSE Maintenance Task Group chaired by Joanna Harris, and intends to close the gap between design and operation by bringing maintenance into a sharper focus and helping building and property operators become more aware of their responsibilities and duties. The ultimate aim is to help clients by managing their expectations and maximising impact from their annual spends on maintenance and management of buildings.

November 13, 2014

Workplace Week focuses on the office and individual productivity in all its forms

by Cathy Hayward • Events, Facilities management, Flexible working, Workplace, Workplace design

The holy grail of improving people’s productivity was the focus of this year’s Workplace Week, which took place last week from 3-7th November and raised more than £12,500 for Children in Need. The annual event organised by AWA and designed as a celebration of workplace innovation, included visits to 11 workplaces showcasing the latest techniques to get people performing at their very best, a day-long convention and a series of Fringe events. Andrew Mawson, who heads up AWA, opened the convention by setting the discussion in context. “We have maximised asset productivity by getting more people into buildings, and therefore working a building harder. But we need to focus on human productivity. If each organisation could make each person just 5 per cent more productive, that would have a major impact both on that organisation and the wider economy. In the knowledge economy we need to get the very best performance out of each and every brain on the payroll and to create the conditions that consciously support that.

November 10, 2014

New report urges firms to protect against BYOD security breaches

by Mark Eltringham • Flexible working, News, Technology

According to a new report from BT, security breaches related to the practice of Bring Your Own Device (BYOD) and related forms of mobile working have affected 41 percent of UK organisations over the last year. Despite this, the report claims organisations are still not taking sufficient measures to protect themselves against threats such as lost or stolen devices and malware infections. The report reveals that at least one fifth of respondents’ organisations that suffered a mobile security breach, experienced more than four incidents in the last year. The research is based on a total of 640 interviews with IT decision makers from large sized organisations (1000 or more employees) across 11 regions: Australia, Brazil, France, Germany, Hong Kong, Middle East, Singapore, Spain, South Africa, UK and USA. Respondents’ organisations were from the financial, retail and public sectors. It shows that uptake of BYOD (Bring Your Own Device) and COPE (Corporately Owned Personally-Enabled) devices is very high, with 95 percent of UK organisations allowing employees to use these devices for work purposes.

November 7, 2014

Worldwide fall in levels of trust by employees in their workplace leaders

by Sara Bean • News, Workplace

They say a fish rots from the head, and with overwhelming evidence this week that workplaces are torn by backbiting, lying and bitching, a global analysis on workplace trust reveals a deterioration in the levels of trust employees have for their bosses. Interaction Associates annual workplace trust research, Building Workplace Trust 2014/15, found that more than half of the people surveyed gave their organisation low marks for trust and effective leadership. More than half of the 500 people surveyed at companies worldwide, give their organisation low-to-poor marks for trust and effective leadership. When asked to rate the statement “Employees have a high level of trust in management and the organisation”, just four out of ten agreed. The majority (58%) found their organisation lacking, and in fact, trust may be going from bad to worse at many organisations, as a quarter (26%) of those surveyed say they trust their boss less this year than in 2013.

November 3, 2014

More London convention one of highlights of Workplace Week, which starts today

by Sara Bean • Facilities management, News, Workplace design

More London convention highlight of Workplace Week

PwC More London Offices

Tours of Google, Mintel and Lloyds of London are just some of the highlights of Workplace Week, the annual week-long celebration of workplace innovation which starts today. Organised by AWA to raise money for Children in Need, the inaugural Workplace Week in 2009 happened after Andrew Mawson, AWA’s managing director, had the idea for a workplace-related event raising money for the charity. This year’s week includes a programme of 90 minute ‘working workplace’ tours involving some of the UK’s most innovative workplaces; including Google, Mintel, Innocent Drinks, BDO, Edelman, Lloyds of London, Guardian Newspapers, CBI, Invesco, Prostate Cancer, and PWC Embankment Place. The week will also feature a one-day convention at PWC’s More London office near London Bridge on Thursday 6 November entitled, ‘the Work/place Revolution….taking human performance to new levels’. The focus here will be on taking human performance to new levels, with a range of speakers offering case studies, insights and new research. More →

November 3, 2014

BIM adoption set to soar in UK and US over next two years, claims report

by Mark Eltringham • Architecture, Facilities management, News, Property, Technology, Workplace design

Building owners are embracing building information modelling (BIM) as a powerful technology benefitting the design process, managing project schedules, controlling costs and minimizing project errors, according to the recent McGraw-Hill Construction SmartMarket Report “The Business Value of BIM for Owners”. The latest report focuses on the business value of BIM from the perspective of building owners in the United States and United Kingdom for whom the technology has been deployed. Initially adopted as a design tool and later evolving into an important tool for contractors, its adoption among building owners is expanding, the report claims, and that building owners are becoming more directly involved as “their power is even greater to align BIM use with their specific goals, engage more effectively with all stakeholders and extend the value of BIM beyond construction into facility management.” The study claims that 40 percent of US owners and 38 percent of UK owners expect that more than 75 percent of their projects will involve the technology in just two years.

October 15, 2014

Awareness of benefits of BIM growing in US and UK, but implementation lags

by Mark Eltringham • Facilities management, News, Property, Technology

Building owners on both sides of the Atlantic are increasingly aware of the benefits of Building Information Modelling (BIM), even though they may not yet use it directly, according to a new report published by McGraw Hill Construction in partnership with Autodesk and Skanska. The report, The Business Value of BIM for Owners, suggests that this pent-up demand will be unleashed in the near future with 40 percent of US owners and 38 percent of UK owners predicting that more than 75 percent of their projects will involve BIM in just two years, with a particularly high level of growth in the US. Growth in the UK is being driven by the approaching implementation of a central government mandate requiring use of BIM on all national public projects by 2016, with over two thirds (67 percent) of UK owners reporting that the mandate is already having a high impact on their use of BIM. Owners in the UK are also more generally aware of the benefits of BIM and have more experience of it in practice.

October 15, 2014

UK Government agency offers employers new guidance on BYOD

by Mark Eltringham • Flexible working, Legal news, Technology, Workplace

The UK Government’s National Technical Authority for Information Assurance (CESG) has updated its official guidance on BYOD (Bring Your Own Device), one of the most widely discussed workplace technology phenomena. While it’s tough enough for everybody else to keep up with the personal and cultural implications of technology, the slow but exceedingly fine grinding mills of Government can find it almost impossible to keep up. In an accompanying statement the CESG claims the update is essential because of the rapid uptake in flexible working in the UK and the associated increase in the use of personal mobile devices in a work context. The new guidance suggests that employers should consider the development of a formal BYOD policy, understand relevant legal issues and their potential consequences, manage information and the way it is shared and plan for inevitable security breaches.

October 14, 2014

Generational shift means Gen Y women best suited to take a seat on the board

by Sara Bean • News, Workplace

Organisations that persist in appointing all-male boards were named and shamed last week by UK Business Secretary Vince Cable and Lord Davies, who published the ground-breaking Women on Boards report. Now a new piece of research by Hudson has found that Generation Y females – those in their twenties and early thirties – are the natural leaders of the future. Generation Y women top the charts when it comes to being ‘socially confident’, ‘helpful’, ‘organised’ and ‘meticulous’, compared to their Gen Y male counterparts. Far removed from ‘traditional’ leadership skills (persuasion, confidence, extraversion), they bring a completely different, and more relevant, set of skills to the business environment of today – and tomorrow. Interestingly, when compared to Boomer males, (some of whom we’d assume must be well represented on current boards) the difference in skill areas are most acute: Generation Y females ranked 16% higher on people skills, 22% higher on social confidence, 22% higher on altruism, 16% higher on optimism and 21% higher on ambition. More →

October 10, 2014

Case study: A public sector building that lights the way ahead for others

by Mark Eltringham • Case studies, Facilities management, Public Sector, Workplace design

The new offices of Wiltshire County Council, Trowbridge

Last year, I had the pleasure of producing a case study of the new offices of Wiltshire County Council for Mix Interiors magazine. Given that the building was this week shortlisted for the Prime Minister’s Better Public Buildings Award and had already won an award from the BCO, we thought this seemed a good time to retread its corridors of power…. The recession has led the UK government to develop a number of new approaches to public sector buildings. But some of the UK’s local authorities are way ahead of the new thinking. Even so, there was a time, not so long ago, when nobody worried too much about the shape of the rooms that led off the corridors of power. But the pressure on UK public finances has politicised the design of the UK’s public buildings, with the government launching a wide range of initiatives to improve the efficiency of the way public sector acquires, designs and runs the places it calls home.