Search Results for: interaction

September 21, 2018

Generations divide on the role of Artificial Intelligence in the workplace

by Sara Bean • AI, News, Technology, Workplace

We try to avoid generalisations when describing the multi-generational workforce, but there’s no denying that younger workers who’ve grown up with digital communications appear less comfortable communicating face to face or on the phone. This is why it comes as no surprise to find that new research by ABBYY claims millennials would prefer to use Artificial Intelligence (AI) to avoid speaking to colleagues and customers. While one in 10 millennials would hand over speaking to customers to robot colleagues, older generations are less keen, with only 4 percent of over-55s feeling the same. (more…)

September 13, 2018

You should not expect the coworking bubble to burst anytime soon

by Kathryn O'Callaghan-Mills • Comment, Coworking, Property, Workplace design

Coworking is not the norm yet, but it is headed that direction. In fact, a sign of its success is the fact that it has moved from being labelled a fad to asking if it is a bubble about to burst. Here’s a short answer: it is not going to go pop, fizzle out or run out of steam anytime soon. Why would it? Coworking is not something driven by real estate and developers. It reflects how our society is changing.

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September 13, 2018

Call for employers to do more for older workers

by Neil Franklin • Flexible working, News, Wellbeing

A new report from the charity and lobbying group the Centre for Ageing Better has called for employers to be more age-friendly and inclusive of those over 50, including doing more to tackle age discrimination in the workplace. According to the study, significant numbers of older workers feel they are being discriminated against at work because of their age, including believing they have been turned down for jobs (9 percent) and being offered fewer opportunities for training and progression (32 percent).

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August 28, 2018

Senior managers unaware of high levels of employee mistrust

by Sara Bean • Legal news, News, Workplace

The new corporate governance code that comes into play early next year includes directives on how companies engage with their staff, but it is a voluntary code which will allow businesses to opt out if they wish. Now a new report suggests there is currently is a high level of mistrust towards senior UK managers, with just 16 percent trusting this group, according to the study. This is despite the fact that according to the research, carried out by Virtual College the majority (95 percent) of senior managers in UK businesses believe that their employees trust them. Employees rated their trust in different roles in the following order; co-workers – 57 percent, managers – 45 percent, team members – 42 percent and senior management – 16 percent. Trust in senior management was found to be considerably lower than trust in other positions such as middle management. The sectors that trusted senior management the least included; utilities (3 percent), legal (8 percent) and government services (8.7 percent).

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August 21, 2018

How do you make your company culture work for everyone?

by Jonathan Richards • Comment, Workplace

Company culture is the bedrock of any business. And it has been thrown into sharp focus in recent months with many high-profile scandals hitting the headlines such as the discrimination case at Uber. In light of this, many businesses are now investing in – even living and breathing – their company culture. This is of course, great news for employees. Shouting about how your company culture is like being part of a family and how everyone mucks in together may have swayed a new recruits’ decision during their interview. However, have you stopped to think how accessible your culture will be to new team members? Close-knit can often translate to the ‘in-crowd’ and office politics can get in the way of a pleasant working environment if the culture is too close.

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August 21, 2018

People might be more productive when supervised by a bad robot

by Freddie Steele • AI, News, Technology

We will have to get used to a lot more talk about how we interact with artificial intelligence and it might involve addressing some difficult ideas. Try this for a start. People might perform better on certain tasks when supervised by a ‘mean’ robot rather than a ‘nice’ one, according to a new study published in the journal Science Robotics (registration or subscription required). The study involved asking 58 young adults to complete a Stroop test which involves subjects stating the colour of font used in a written word. The difficult comes from the cognitive difficulty of identifying a colour when the word itself indicates a colour, for example when the word red is printed using a blue font.

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August 12, 2018

The mere expectation that we check emails outside working hours harms our wellbeing

by Mark Eltringham • News, Wellbeing

Employer expectations of work email monitoring outside of normal working hours are detrimental to the health and wellbeing of not only employees but their family members as well. A new study suggests that employees do not need to spend actual time on work in their off-hours to experience the harmful effects. The mere expectations of availability increase strain for employees and their families, even when employees do not engage in any actual work.

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July 5, 2018

Open plan offices may discourage communication, claims new study

by Freddie Steele • News, Workplace design

The usual rationale for open plan offices is that they help people to collaborate more effectively. But this premise is challenged by a new study from researchers at Harvard Business School which suggests that employees at two large Fortune 500 companies actually engaged in less face-to-face contact after switching to entirely open workspaces. As published in the journal Philosophical Transactions of the Royal Society B, Ethan Bernstein and Stephen Turban sought to conduct a real-world comparison of people’s behaviour in different types of offices to test a hypothesis that open plan layouts reduce communication.

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June 28, 2018

Ten demonstrable truths about the workplace you may not know

by Kerstin Sailer • Comment, Facilities management, Features, Workplace design

The science of the workplace has gained a lot of interest over the last few years, highlighting recurring patterns of human behaviour as well as how organisational behaviour relates to office design. In theory, knowledge from this growing body of research could be used to inform design. In practice, this is rarely the case. A survey of 420 architects and designers highlighted a large gap between research and practice: while 80 percent of respondents agreed that more evidence was needed on the impact of design, 68 percent admitted they never reviewed literature and 71 percent said they never engaged in any sort of post-occupancy evaluation. Only 5 percent undertake a formal POE and just 1 percent do so in a rigorous fashion. Not a single practitioner reported a report on the occupied scheme, despite its importance in understanding the impact of a design.

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June 21, 2018

The hype surrounding wellbeing concepts can blind us to their true value

by Georgia Elliott-Smith • Comment, Wellbeing

Digital detox. Does the phrase make you roll your eyes or grab your attention? Lately, you’d be forgiven for thinking that the idea of switching off from technology, particularly your smart phone (if people still call them that as they are so ubiquitous) has become a media fad. A litmus test for this might be how much air time BBC R2 give the subject. Over the past few weeks it has figured a lot, particularly Chris Evans referencing it in a Japanese themed week and a Friday morning interview with the neuroscientist Dr Jack Lewis who shared his tops tips for a digital detox. No doubt the Daily mail is jumping on the bandwagon as well.

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June 20, 2018

Successful EFMC event in Sofia sets its sights next on Dublin

by Beatriz Jiménez • Comment, Events, Facilities management

The Sofia Event Center in Sofia (Bulgaria), hosted from 5 to 8 June the 26th Edition of EFMC, the European Congress of Facility Management. The event, held for the first time in the Bulgarian capital, has brought together world experts of the sector and has served as a platform for communication between Facility Managers, suppliers, universities and associations. In the closing ceremony it was announced that EFMC 2019 will be held in Dublin (Ireland) on 13 and 14 June.

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June 19, 2018

We should not be quite so quick to demonise the open plan office

by Nigel Oseland • Facilities management, Features, Furniture, Workplace design

There is a witch hunt on in the workplace. “Open plan” has become a dirty word and the national press are leading the mob in vilifying this so-called scourge. The Guardian, The Independent, The Telegraph, The Daily Mail and Business Week have all reported that “we can’t get anything done in an open-plan office” as it affects our concentration, our performance and our health. These news items are all damning, but perhaps not as damming as the Wikipedia entry on open plan which states: “A systematic survey of research upon the effects of open plan offices found frequent negative effects in some traditional workplaces: high levels of noise, stress, conflict, high blood pressure and a high staff turnover… Most people prefer closed offices… there is a dearth of studies confirming positive impacts on productivity from open plan office designs”.