Search Results for: job satisfaction

May 29, 2015

Everything you wanted to know about open plan but were too distracted to ask

by Maciej Markowski • Comment, Facilities management, Work&Place, Workplace design

There is a lively and ongoing debate on whether open plan offices are a good or bad thing. Many articles would suggest that they routinely diminish productivity. Yes, the open plan office is not ideal for privacy and probably bad for conceptual focused work, but it’s a bit like saying a hammer is useless when you need to tighten a screw. The point is you don’t use it for that. Fans of open plan often underline how fantastic it is for building a sense of belonging, team spirit and ad hoc collaboration, often ignoring the challenges of working there. The point I’m making is that introducing open plan into your office is probably a good idea, but you really need to make sure that you provide your employees with a menu of settings which allow them to concentrate, have ad hoc meetings without disturbing their colleagues and provide some privacy for confidential conversations.

April 14, 2015

The workplace as a strategic resource: a real life CEO’s perspective

by Jim Ware • Facilities management, Furniture, Workplace design

Raise your hand if you agree: “The workplace is obviously a strategic resource.” We facilities management professionals know that to be true. But if you often feel like a voice in the wilderness when speaking to anyone other than a fellow workplace professional, you are not alone. For many if not most senior executives, their facilities are a necessary evil that always cost too much. That reality frustrates me as much as it does you. So my colleague Paul Carder and I conducted two extensive research projects in 2012 and 2013 aimed at making the case (mostly to FM professionals themselves) that facilities and workplaces are incredibly strategic – and very poorly understood. And while we’ve gotten a lot of positive feedback about the work, we haven’t seen much change in mindsets, management practices or outcomes.

April 2, 2015

Flexible working and recognition linked to happiness at work

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

The eternal quest for happiness is the subject of two new reports which conclude that if you want to feel more satisfied with your working life, it’s important to feel as if you are in control of it. New research from Professor Andy Charlwood at Loughborough University claims that government and employer policies that give people greater flexibility to choose the hours they work helps to foster their wellbeing and that overworked people are less satisfied with their lives and experience lower levels of psychological wellbeing overall. A second, less scientific study commissioned by US software provider InLoox claims that one of the most important determinants of happiness at work is an ability to work unsupervised or not to report to anybody at all so, if you must have a job, make sure you’re in charge.

March 25, 2015

Wellbeing continues to improve despite static pay levels, claims ONS

by Mark Eltringham • Environment, News, Wellbeing, Workplace

The overall wellbeing of the UK population continues to improve despite ongoing concerns about pay levels and job security, according to a new report published today by the Office for National Statistics. The latest analysis includes an assessment of changes in national wellbeing for the first time and finds that year on year 33 percent of indicators had improved, 42 percent showed no overall change, 21 percent were not assessed and 5 percent deteriorated. The proportion of people in the UK giving the highest ratings for each aspect of personal wellbeing measured by the report increased significantly in the financial year ending 2014. The report defines wellbeing as a measure of “how we are doing as individuals, as communities and as a nation, and how sustainable this is for the future” based on 41 metrics.

March 12, 2015

Firms not offering staff the technology they need, claims report

by Mark Eltringham • Flexible working, News, Technology

More than half (55 percent) of UK employees believe they do not have access to all the technology needed to do their jobs, according to research by Fujitsu. The study, Digital Inside Out, was based in a survey of just over 1,400 UK based employees and claims to reveal a significant disconnect between the needs of a digital-savvy working population and the digital services UK employers are currently providing. According to the report, 73 percent of UK employees believe that digital is vital to the future success of their organisation. However despite this, only 45 percent of employees feel they are provided with access to the technology services and applications they need to do their job sufficiently and 29 percent state that their ability to do their job is being hindered due to poor digital services. The report argues that the mismatch can be very costly for organisations.

March 4, 2015

Over half of workplace support staff are privy to confidential conversations

by Sara Bean • Comment, Facilities management, News, Workplace

Facilities managers often remark that ensuring their staff gain the recognition they deserve for a job well done is much less common than fielding criticism when something in the workplace goes wrong. The fact is that when support staff are doing their work well, they fade into the background. For many office workers, the people who clean the workplace, deliver the mail, keep the building secure and make sure everything in the office is running smoothly; are all but invisible. But, as a new US survey by CareerBuilder suggests – support staff may know more a lot more about the occupants of the workplace than would make those people comfortable. Fifty-three percent of support staff workers have overheard confidential conversations at work, and 11 percent of support staff workers have stumbled upon information that could cause someone to be fired.

February 24, 2015

Disengaged staff plan to switch employer over the next three months

by Sara Bean • News, Workplace

Just under a third of employees are planning to switch employer soon, with Gen Y most likely to leave, finds a new report, “Finders Keepers? Exploring How to Source, Hire and Retain the Best Talent”. The research from recruitment firm Quarsh claims that 10 percent of employees are searching for a new opportunity at the moment, and a further 20 percent will be looking for a new role within the next three months. Because one third (35 percent) of those currently looking expect to still be working for their current employer in 12 months’ time, the report warns that management need to focus not just on hiring, but also employee engagement. The report claims that organisations seeking to engage and retain their current workforce need to focus on offering an ’employment experience’ that stretches beyond the ‘tangible’ elements of the job, such as salary.

September 24, 2014

‘Overwhelming evidence’ of link between office design, productivity and wellness claims report

by Mark Eltringham • Briefing, Knowledge, News, Workplace design

A new report from the World Green Building Council (WorldGBC) claims it has “overwhelming evidence” that office design significantly impacts the health, wellbeing and productivity of staff. Health, Wellbeing and Productivity in Offices: The Next Chapter for Green Building reports on a range of factors – from air quality and lighting, to views of nature and interior layout – can affect the health, satisfaction and job performance of office workers. Understanding the link between workers and their workplace helps to drive the business case for higher quality, healthy and greener buildings, valued by investors, developers and tenants alike. With salaries and benefits typically responsible for 90 percent of an organization’s expenditure, any higher construction or occupation costs are far outweighed by even small improvements in staff performance.

September 15, 2014

How we travel to work has enormous impact on wellbeing, claims new research

by Mark Eltringham • Environment, News

Part of London’s planned cycling infrastructure around Parliament Square

New research has further highlighted the important role that the mode of transport we choose to get work has on our physical and psychological wellbeing. Walking or cycling to work is better for people’s mental health than driving to work, according to the research by health economists at the University of East Anglia and the Centre for Diet and Activity Research (CEDAR). The report ‘Does active commuting improve psychological wellbeing?’ was published today in the journal Preventive Medicine and draws on 18 years of data from 18,000 people. It follows on the heels of two other reports published last month in the British Medical Journal and Science Direct which make related claims about the careful choices we should make about how we get to work.

September 2, 2014

Office planting improves workers’ quality of life and productivity finds study

by Sara Bean • Environment, Facilities management, News, Workplace design

Claims by office designers and suppliers that office planting has wider health benefits for occupiers than just making the place look more attractive have been given a boost in a new academic study which provides some empirical evidence. In the first field study of its kind, researchers found enriching a ‘lean’ office with plants could increase productivity by as much as 15 per cent. The study, which involved academics from the University of Exeter; the University of Groningen in The Netherlands, and the University of Queensland, Australia examined the impact of ‘lean’ and ‘green’ offices on staff’s perceptions of air quality, concentration, and workplace satisfaction, and monitored productivity levels over subsequent months in two large commercial offices in the UK and The Netherlands. It concludes that ‘green’ offices with plants make staff happier and more productive than ‘lean’ designs stripped of greenery. More →

June 6, 2014

Feeling excluded at work is worse for wellbeing than bullying, claims report

by Mark Eltringham • News, Workplace

Being ignored at work is worse for physical and mental wellbeing than harassment or bullying, says a new study from the University of British Columbia’s Sauder School of Business. Researchers found that while most see ostracism as less harmful than bullying, feeling excluded is significantly more likely to lead to job dissatisfaction and health problems. The study, Is negative attention better than no attention? The comparative effects of ostracism and harassment at work, is to be published in the next issue ofOrganization Science. The researchers found that people rate workplace ostracism as less socially inappropriate, less psychologically harmful and less likely to be prohibited than workplace harassment. Additional research revealed that people who claimed to have experienced ostracism were significantly more likely to report a degraded sense of belonging and commitment, a stronger intention to quit their job, and an increase in health problems.

May 13, 2014

Workplace design, Facebook likes and the need of companies to be your friend

by Mark Eltringham • Comment, Environment, Facilities management, Workplace design

Companies put an awful lot of time and money into getting people to like them on social media these days. While it would be easy to see the like button on Facebook as the primary conduit for this corporate neediness, but it cuts across many aspects of the ways in which companies work, including their relationships with employees and the ways in which they develop new forms of workplace design and management. This is most evident in the tech palaces which are aimed at the same digital natives that firms habitually target with their online marketing, but the need to make customers and employees friends of the business cuts across a wide range of sectors. The workplace is yet another channel of communicating chumminess, and it offers many of the same challenges as social media.