Search Results for: management

September 10, 2014

The latest issue of Insight is now available to view online

by Sara Bean • Facilities management, Newsletter, Property, Workplace design

In the latest edition of the Workplace Insight newsletter available to view online; Colin Watson argues the urban environment is an increasingly important part of the ‘virtual’ workplace; Nigel Sikora describes how we’re learning to strike a better balance between distraction and privacy, between noise and quiet; and Justin Miller bemoans a lack of balance in the way the media wants to expose ‘waste’ in public sector purchasing. In news, why London offers the best returns on office refurbishment of any city in the world; the publication of two reports from the UK’s National Audit Office alleging poor management and a low priority given to the country’s public sector procurement function and we report on a discussion document by the BIM2050 Group on the digital future of the built environment. We also include a link to the new issue of Work&Place, the journal we publish in partnership with Occupiers Journal.

September 9, 2014

Report claims workplace fails to support employees with musculoskeletal disorders

by Sara Bean • Comment, Facilities management, News, Workplace, Workplace design

When determining what constitutes a well-designed office, it’s easy to overlook the overriding need to ensure a workplace is designed first and foremost to be inclusive. Given the fact that musculoskeletal disorders remain the largest single cause of days of work lost due to sickness absence, it’s worrying to discover that many organisations fail to meet the needs of those dealing with such conditions. The new report ‘Self-management of chronic musculoskeletal disorders and employment’ from the Fit for Work UK Coalition and The Work Foundation found that despite sufferers’ efforts to remain at work, many are forced to ‘self-manage’ their condition without adequate support; with for instance an employee being forced to partake in a hot desk policy when they required their own, fixed workspace. As the report states, this lack of help is ‘all the more perverse’ when you take into consideration the role that work can play in helping to contribute to mental and physical wellbeing. (more…)

September 8, 2014

Two new reports highlight major public sector procurement failings

by Mark Eltringham • Facilities management, News, Public Sector

A newly published review from the UK’s National Audit Office claim that the poor management of the country’s public sector procurement function means that fraud is widespread to the tune of tens of billions of pounds. The review found that a lack of oversight and a belief that some contracts are too important to fail open the doors to fraud. A separate NAO report also claims that the function is given a low priority and too often is more interested in just getting deals signed and out of the way than thinking about how contracts function in practice. The review into the level of fraud and overcharging in Government outsourced contracts which was carried out in the wake of the high profile of the cases of ‘bad practice’ by G4S and Serco claims that the public purse may be exposed by as much as £40 billion. Five government contracts are already under investigation by police or the Serious Fraud Office, according to the report and more will follow.

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September 8, 2014

Stress and staff disengagement go hand in hand, claims new report

by Mark Eltringham • News, Workplace

Employees suffering from high stress levels have lower engagement, are less productive and have higher absentee levels than those not operating under excessive pressure, according to research from HR consultancy provider Towers Watson. According to the firm’s Global Benefits Attitudes survey of 22,000 employees worldwide, there appears to be a causal or coincidental link between stress levels and disengagement. The survey found that levels of workplace disengagement significantly increase when employees experience high levels of stress. The research shows that of those employees who claim to experience high stress levels, over half (57 percent) also reported that they were disengaged. In contrast, only one in ten (10 percent) employees claiming low stress levels said they were disengaged and half of this group claimed to be highly engaged. The reasons for high stress levels were also explored in the research. Inadequate staffing was the biggest cause cited by employees with over half (53 percent) naming it as a top cause of workplace stress.

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September 5, 2014

Workplace design is increasingly interwoven with the dynamics of the city

by Colin Watson • Comment, Facilities management, Workplace design

The Workplace Strategy Summit, held near my adopted home town of Reading in June attracted some of the world’s most renowned experts on workplace design and management. As is the case these days, much of the talk focussed on urbanisation, both in its own right and in terms of its influence on the design of work and workplaces. One speaker, Andrew Laing of Aecom argued convincingly that the city is just as much a part of the modern workplace as the traditional office. ‘As we explore the future of work and place, we are beginning to see a shift towards an urban scale in how we frame the workplace problem,’ he said. ‘Our starting point is perhaps no longer the office but the city at large. And what we mean by the city may not be the bricks and mortar urbanism of the twentieth century, but a bricks and mortar urbanism imbued with digital information and connectivity: a powerful combination of the physical and digital.’

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September 2, 2014

Office planting improves workers’ quality of life and productivity finds study

by Sara Bean • Environment, Facilities management, News, Workplace design

Claims by office designers and suppliers that office planting has wider health benefits for occupiers than just making the place look more attractive have been given a boost in a new academic study which provides some empirical evidence. In the first field study of its kind, researchers found enriching a ‘lean’ office with plants could increase productivity by as much as 15 per cent. The study, which involved academics from the University of Exeter; the University of Groningen in The Netherlands, and the University of Queensland, Australia examined the impact of ‘lean’ and ‘green’ offices on staff’s perceptions of air quality, concentration, and workplace satisfaction, and monitored productivity levels over subsequent months in two large commercial offices in the UK and The Netherlands. It concludes that ‘green’ offices with plants make staff happier and more productive than ‘lean’ designs stripped of greenery. (more…)

August 14, 2014

Sustainable buildings are not more costly to construct, finds report

by Sara Bean • Environment, Facilities management, News, Property

The widely held belief that sustainable buildings are more costly to construct is dispelled in a new report which shows that achieving lower BREEAM ratings can in fact, incur little or no additional cost. Researchers from Sweett Group and BRE examined the actual costs and savings associated with a wide range of sustainable building strategies. The research team applied cost data from real construction projects to three case study buildings – an office, secondary school and community healthcare centre – to produce detailed capital and operational cost information. The report; Delivering sustainable buildings: Savings and payback also reveals the associated payback to be gained from reduced utility costs and finds that even where achieving higher BREEAM ratings incurs some additional costs, this can be paid back within two to five years through the reduced costs of operating a more sustainable building. (more…)

August 13, 2014

Small business has no problem with flexible working – it’s just sceptical of legislation

by Justin Miller • Comment, Flexible working, Legal news

At the end of July, the UK Government introduced new legislation that allowed any employee with more than six months in a job to apply to their employer for some form of flexible working arrangements. Now, research from Sage claims that a third of small businesses are ignoring the legislation, a fact which might be interpreted as suggesting that the UK’s SMEs are not so keen on the idea. What other data suggests, however, is that they’re probably more likely to offer flexible working than larger firms. This can only mean that it’s the legislation that’s the problem, not the practice. Leaving aside the ten percent of SMEs who the Sage report claimed were unaware of the new rules, this still leaves a large number of smaller businesses open to litigation and industrial tribunals. But, as the Federation of Small Businesses warned ahead of the new law’s introduction, the right to request was always likely to lead to headaches for business owners anyway.

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July 25, 2014

We may not know what the future holds, but we can certainly be prepared for it

by Justin Miller • Comment, Facilities management, Furniture, Workplace design

Given the track record of people when it comes to making predictions about the future, it’s easy to grow cynical, especially when it involves a profession as subject to the vagaries of technological and cultural change as facilities management. But while we should be wary of more fanciful and long term thinking, any natural scepticism shouldn’t blind us to those predictions that we know will largely come true, especially those based on what we know is happening already. For example, recent research carried out by Cass Business School and Henley Business School and presented in the book Future Work: How Businesses Can Adapt and Thrive in the New World of Work found that two-thirds of managers believe there would be a revolution in working practices over the coming ten years. Given what we’ve seen over the past ten years, it’s impossible to argue any different. In fact the only quibble we should have with this is that it won’t take another ten years for this to happen because the process is already well underway.

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July 24, 2014

Global executives value work-life balance benefits of connected workplace

by Sara Bean • Flexible working, News, Technology, Workplace

Senior global executives are working more hours and in more locations now ever, but advances in workplace connectivity mean they are far more satisfied with their work-life balance. According to the 2014 BlueSteps Work-Life Balance Report, by the Association of Executive Search Consultants (AESC), over half (52%) are satisfied or very satisfied with their work-life balance. In comparison, four years ago, 55 per cent did not believe their current work-life balance was satisfactory. Global executives work an average of 58.5 hours per week, with 39 per cent working over 60 hours per week; but the majority (81%) of those polled consider work-life balance when deciding on whether or not to accept a new position.Over one quarter (28%) rate their work-life ratio as more important than their potential earnings and 31 per cent would refuse a promotion or new job offer if it negatively affected their preferred work-life balance ratio. (more…)

July 24, 2014

The collaboration between BIFM and CIPD unites the workplace tribes

by James Sutton • Comment, Facilities management, Workplace

The world of work and the workplace is always changing. We know it. You know it. In fact, there are a whole host of people that know it, but depending on what side of the professional fence you sit on, you might approach it in different ways, looking through a different lens or with a specific focus. Or are you already bridging the professional gap? Workplace change and the numerous ramifications of it are well documented. In a world that is changing, at frightening pace, it is strange to think that many of the ways in which we work are so entrenched in 20th century thinking. We need to break away from this and outline what the future is going to look like and how we should adapt. Or do we already have the answers? This ground is well trodden. However, it could be time to reassess our thinking and the way we approach this challenge, ensuring it becomes the norm for organisations around the world.

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July 23, 2014

There is a moral imperative to meet global standards in workplace performance

by David Sharp • Comment, Company news, Facilities management

Many corporate organisations now operate on a global scale, with operations spread across a number of countries and continents. But while they are geographically diverse, they nevertheless have a requirement to meet measurable standards of performance, delivered on a consistent basis regardless of location. If something works well in one country, companies want to be able to replicate it in all others. Wherever standards relating to compliance, health and safety, sustainability, leadership or management are most rigorous, it makes good business sense to employ those same standards wherever they have a presence. But from the collapse of a building full of factory workers in Bangladesh to the death of hundreds of construction workers in Qatar, the need to promote and adhere to international standards is more than a matter of mere commerciality.