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The changing world of people analytics and digital ethics in the workplace

The changing world of people analytics and digital ethics in the workplace 0

by • Flexible working, Podcasts, Premium Content, Technology

This year’s Think FM conference at the Science Museum may prove to be a watershed moment for the global facilities management and workplace sectors, as its focus was on connectivity, data and the Internet of Things. The event’s keynote speaker was Ben Waber, one of the world’s leading thinkers on the ways in which this unprecedentedly connected era relates to people and the workplace. Ben is the president and CEO of people analytics firm Humanyze, an alumnus of MIT and a visiting scientist at MIT Media Lab.

I was fortunate to be able to sit down with him recently to discuss the characteristics of this new age of connectivity and the changing nature of digital ethics and ask him whether the future of HR, IT and FM is at the mercy of people data analytics, amongst other things. This is becoming a common theme for the Workplace Matters podcast as we see a more widespread realisation that the workplace is no longer a merely physical entity and our attention shifts to people and how they interact with each other and the places they work. Subscribe and listen to this and all episodes on Acast or iTunes, on any mobile device.

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Ian Ellison is one of the UK’s foremost commentators on workplace and facilities management issues. He is a Partner of consultancy 3edges (@_3edges) and the host and creator of the Workplace Matters podcast (@wpmpodcast). Prior to that he was a lecturer at Sheffield Hallam the University and had a ten-year career in operational FM in both in-house and outsourced roles. If you have any feedback or suggestions for future episodes – contact him @ianellison or at www.3edges.co.uk.

US experiences huge increase in telecommuting since 2005, claims study

US experiences huge increase in telecommuting since 2005, claims study 0

by • Flexible working, News, Technology

FlexJobs and Global Workplace Analytics have published their 2017 State of Telecommuting in the US Employee Workforce report, which claims to be the most up-to-date and comprehensive data analysis available on the state of working from home in the United States. According to the study, the number of people telecommuting in the US increased by 115 percent between 2005 and 2015. Other key findings of the study include: 3.9 million U.S. employees, or 2.9 percent of the total U.S. workforce, work from home at least half of the time, up from 1.8 million in 2005 (a 115 percent increase since 2005); the average telecommuter is 46 years of age or older, has at least a bachelor’s degree, and earns a higher median salary than an in-office worker; roughly the same population of women and men telecommute; and in more than half of the top US metro areas telecommuting exceeds public transportation as the commute option of choice. The report’s definition of telecommuting refers to non-self-employed people who principally work from home at least half of the time.
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Digital tech is fastest growing sector in Scotland, claims report

Digital tech is fastest growing sector in Scotland, claims report 0

by • News, Technology

The digital technology sector is forecast to grow twice as fast as the Scottish economy overall in the years to 2024, according to research published by Skills Development Scotland and the Digital Technologies Skills Group. This growth is ‘creating unprecedented demand for digital skills with employers across all sectors seeking to harness the benefits of technology to drive innovation and increase competitiveness’. The new publication, Scotland’s Digital Technologies, found that digital tech was the fastest growing sector of the economy accounting for five percent of Scotland’s total business base and employing two per cent of the national workforce.

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Neuroscience: the next great source of competitive advantage

Neuroscience: the next great source of competitive advantage 0

by • Facilities management, Features, Knowledge, Premium Content, Work&Place, Workplace design

The average worker is interrupted or distracted every three minutes and it takes them fully twenty-three minutes to return to a task after being interrupted. Office workers are overwhelmed by distractions, due mainly to a lack of understanding of how to manage attention. Distractions and the inability to focus negatively affects productivity, engagement, wellbeing and overall performance in organisations. We long to be more effective, but the harder we try, the more tired our brains become. Attention meltdowns are epidemic because workers do not understand what attention is, how to manage it or have access to the best places to support their tasks. In workplaces throughout the world scenarios of near constant distraction have become the norm, to such an extent that often people do not even feel compelled to comment on them and their consequences.

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Firms still paying lip service to digital transformation, but change may be coming

Firms still paying lip service to digital transformation, but change may be coming 0

by • News, Technology, Workplace

Britain’s biggest businesses risk being disrupted by the pace of technological change because their senior leaders are paying lip service to the need for digital transformation, according to a study from tech startup AVADO. The study of senior managers responsible for the learning and development (L&D) of staff at Britain’s biggest firms with turnovers of over £100m found that the need for digital transformation is accepted, almost universally, among respondents. 86 percent say they have assessed the business risk of not taking action and 88 percent have taken steps to address this. Yet, despite 93 percent of L&D professionals saying a digital transformation strategy is in place, the report suggests critical top down buy-in is missing. Yet, a second report from recruiters Robert Half suggests that a growing number of firms in the key finance sector are now actively recruiting to improve their digital transformation strategy.

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Hong Kong and London’s West End again top global commercial property costs, according to CBRE

Hong Kong and London’s West End again top global commercial property costs, according to CBRE 0

by • News, Property

Hong Kong (Central) and London’s West End topped the list of prime commercial property occupancy costs again, according to CBRE Research’s latest annual Global Prime Office Occupancy Costs report. Hong Kong’s (Central) overall prime occupancy costs of US$303 per sq. ft. per year topped the “most expensive” list, followed by London’s West End (US$214 per sq. ft.), New York (Midtown) (US$203 per sq. ft.), Hong Kong (West Kowloon) (US$190 per sq. ft.) and Beijing (Central Business District (CBD)) (US$183 per sq. ft.).  Global prime office occupancy costs—which reflect rent, plus local taxes and service charges for the highest-quality, “prime” office properties—rose 1.9 percent year-over-year, with the Americas up 3.6 percent, EMEA up 0.8 percent and Asia Pacific up 1.2 percent.  Durban (South Africa) had the highest increase in occupancy cost overall, though Stockholm (Sweden) registered some of the fastest growth in Europe, along with Palma de Mallorca (Spain), Belfast (U.K.) and Amsterdam (Netherlands). In Asia Pacific, Shanghai (Puxi) in China had the highest growth in occupancy cost, followed by Guangzhou, Bangalore and Shanghai (Pudong). Buenos Aires showed the biggest increase in the Americas overall, while suburban Denver, suburban Houston and New York Midtown South saw the largest occupancy-cost increases in the U.S.

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What will the UK General Election mean for the workplace? Some experts respond

What will the UK General Election mean for the workplace? Some experts respond 0

by • Architecture, Comment, Flexible working, Property, Workplace, Workplace design

Any residual feelings of certainty that anybody in the UK may have had about the country’s future following last year’s Brexit vote, will have had them pretty much eradicated by last Thursday’s General Election result. However, we must try to make sense of things for society and the wider economy as well as specific facets of it, such as the world of work. The whole thing looks like the pig’s ear that it is, of course. Fortunately, as some experts have already argued, there are some reasons to see some positive outcomes, including a soft (or softer) Brexit and the chance of a more positive approach to workplace rights, now that the Government needs to maintain a broader consensus. The fear or hope that the UK would lighten its already soft touch approach to workplace legislation would seem at least to be less well founded.

 

 

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UK businesses still breaking the most basic health and safety laws

UK businesses still breaking the most basic health and safety laws 0

by • News

health and safetyAlmost two thirds of UK businesses are failing to meet basic health and safety laws and are putting their employees in danger, according to new research. A survey of 2,000 employees, working for businesses that have over five employees, found that 65 percent have not received any information on their company’s health and safety policies. This is despite it being a basic legal requirement for all companies with five employees or more. The research, which was conducted by data capture app provider WorkMobile, also revealed that even when workers were provided with written health and safety guidance, the information didn’t explain the risks of the job properly.

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Bored and distracted employees are biggest data security risk

Bored and distracted employees are biggest data security risk 0

by • News, Technology

Employees who become distracted at work are more likely to be the cause of human error and a potential security risk, according to a snapshot poll conducted by Centrify at Infosec Europe in London this week. While more than a third of survey respondents cite distraction and boredom as the main cause of human error, other causes include heavy workloads, excessive policies and compliance regulations, social media and password sharing. Poor management is also highlighted by 11 percent of security professionals, while 8 per cent believe human error is caused by not recognising their data security responsibilities at work.

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Sprinkling a little stardust on the workplace design debate

Sprinkling a little stardust on the workplace design debate

by • Comment, Facilities management, Workplace, Workplace design

The idea that extraterrestrial organisms have throughout time seeded the surface of the Earth is not the sole preserve of loonies, mystics, conspiracy theorists, the permanently stoned and various wishful thinkers. This idea of panspermia has some pretty high profile and serious adherents. Perhaps one of the most surprising was the renowned but controversial astrophysicist Sir Fred Hoyle; pillar of the scientific community for much of his life, atheist, Darwinist and the man who coined the term Big Bang, albeit as a way of disparaging it. Yet also a man who believed that the global 1918 flu pandemic, polio and HIV were each the result of micro-organisms that fell from the skies rather than developing here on Earth. The broader scientific community dismisses such thinking because it derives in part from either an incredulity at the processes involved – as was the case with Hoyle – or an ignorance of them.

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We will soon all have to work into our 70s, claims World Economic Forum

We will soon all have to work into our 70s, claims World Economic Forum 0

by • News, Workplace, Workplace design

The retirement age in Britain and other developed countries will need to rise to 70 by the middle of the century to head off the biggest pension crisis in history, according to a report from  the World Economic Forum. The world’s six largest pension systems will have a joint shortfall of $224 trillion by 2050, imperilling the incomes of future generations and setting the industrialised world up for the biggest pension crisis in history. To alleviate the looming crisis, governments must address the gaps in access to the pensions system and ageing populations as they are the key sources of the widening pension gap. These are the main findings of the new World Economic Forum report, We’ll Live to 100 – How Can We Afford It?, released today, which provides country-specific insights into the challenges being faced at a global level and potential solutions. The report is the latest study to calculate the impact of ageing populations in the world’s largest pension markets, which include the United States, United Kingdom, Japan, Netherlands, Canada and Australia. The issue has implications for the workplace that are already becoming evident as the working population ages and more people choose to defer retirement.

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British Council for Offices launches competition to imagine the office of 2035

British Council for Offices launches competition to imagine the office of 2035 0

by • News, Property, Workplace design

Participants in a new competition to define the ‘office of the future’ will be asked to consider ‘what it will look like, and how it will support the way we will work’ by the British Council for Offices (BCO). The free-to-enter competition is seeking ‘forward-thinking and innovative responses, challenging the conventionalities of today’s workplaces and anticipating future needs’. The BCO hopes that the NextGen programme will allow it to ‘mentor the next generation of professionals – designers, agents, developers, consultants and others – and provides a platform for emerging talent to share their ideas’. The announcement cites social, economic, cultural and technological factors as the main agents of change, leading to changes in the expectations of employers and workers. It suggests that ‘ubiquitous and instantaneous technology; a growing interest in health and wellbeing; a greater desire for organisational flexibility; and an increased awareness of individual’s needs are now all competing factors within the workplace’.

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