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June 10, 2014

Physiotherapists warn that poor work habits are damaging staff health

by Sara Bean • Facilities management, Flexible working, News, Workplace

Physiotherapists are warning employers that bad working habits are damaging workers’ health. A survey by the Chartered Society of Physiotherapy (CSP) found that one in five people (21%) worked through their lunch every day. Of those who do manage to take a break, 48 per cent said they ate at their desk. Only 19 per cent leave their workplace to go outside for a break, and only three per cent go to the gym, meaning most miss out on any kind of physical activity during the day. Investment in staff health and wellbeing makes good business sense for employers says the CSP, which is calling on them to find ways to support staff to be more physically active during the working day in order to reduce their risk of developing musculoskeletal problems like back and neck pain and more serious illnesses such as cancer, heart disease and stroke. More →

June 9, 2014

The boardroom knows tech is important but leaves IT decisions to others, claims report

by Mark Eltringham • News

There is a recognition within the boardroom of the importance of information and communications technology (ICT), but business leaders see tech as something for technology managers to worry about and many are unable to make effective decisions anyway because they are digitally illiterate (and some are proud of the fact). Those are some of the findings of a new report from Sunguard Availability Services, published in partnership with Professor Joe Peppard of the European School of Management and Technology in Berlin. The study claims that the growing strategic role of technology offers chief information officers (CIOs) a chance to elevate their position and drive the wider business agenda. But also that this can be held back by a lack of engagement, or even the boardroom taking no account of ICT whatsoever, with strategic IT alignment remaining an afterthought for many organisations.

June 6, 2014

Feeling excluded at work is worse for wellbeing than bullying, claims report

by Mark Eltringham • News, Workplace

Being ignored at work is worse for physical and mental wellbeing than harassment or bullying, says a new study from the University of British Columbia’s Sauder School of Business. Researchers found that while most see ostracism as less harmful than bullying, feeling excluded is significantly more likely to lead to job dissatisfaction and health problems. The study, Is negative attention better than no attention? The comparative effects of ostracism and harassment at work, is to be published in the next issue ofOrganization Science. The researchers found that people rate workplace ostracism as less socially inappropriate, less psychologically harmful and less likely to be prohibited than workplace harassment. Additional research revealed that people who claimed to have experienced ostracism were significantly more likely to report a degraded sense of belonging and commitment, a stronger intention to quit their job, and an increase in health problems.

June 6, 2014

IFMA & BIFM to discuss work and place at Workplace Strategy Summit

by Sara Bean • Facilities management, News

Leading academics and experts in the fields of facility management and real estate are meeting to discuss the most innovative concepts to emerge in workplace strategy at the Workplace Strategy Summit, beginning this weekend at the Wokefield Park Conference Centre in Berkshire. The International Facility Management Association (IFMA), British Institute of Facilities Management (BIFM) and IFMA Foundation will come together from 8-10 June to discuss the themed “Innovation on the Edge.” The editorial team at Workplace Insight has produced a special issue of the Occupiers Journal, Work & Place featuring in depth articles, case studies and comments from some of the key speakers at the event. Paul Carder, publisher of Work & Place said: “As well as the journal’s obvious relevance to the creators and managers of places we were also keen to find subjects which are equally relevant to managers of the “work” process.”

June 6, 2014

Deloitte increases flexible working rights to attract future female leaders

by Sara Bean • Company news, Facilities management, Flexible working, Workplace

As employers prepare for new flexible working legislation, which comes into place at the end of this month; Deloitte UK has announced it is to allow its 12,000 employees more say in where, when and how they work. The firm has introduced a range of new and adapted, formal and informal agile working arrangements to incite a change in the day-to-day culture at the UK firm. Deloitte already offers all employees the right to request a formal flexible working arrangement; it will now also enable them to request a block of four weeks unpaid leave each year, without reason or justification. These arrangements support its wider measures that encourage a more agile workplace, including the introduction of collaborative and adaptable working spaces, an environment that supports open conversations about agile working and improvements to technology that make it feasible. More →

June 5, 2014

The Shard evacuated after smoke spotted in basement of EU’s tallest building

by Sara Bean • Facilities management, News

Around 900 people were evacuated from the Shard this morning, following reports that smoke was coming from the basement of the 1,004ft-high building. Seven fire engines and around 50 firefighters were sent to the building, following the alert at around 10.30. The smoke had begun to dissipate by around 11.45, and this afternoon London Fire Brigade announced it was set to allow tenants to re-enter the premises. No injuries have been reported at the tallest building in Western Europe, winner of the European Award in the Council on Tall Buildings and Urban Habitats (CTBUH) Best Tall Building Worldwide competition; however there were complaints that office workers had to walk down hundreds of steps during the evacuation. Along with retail and hospitality tenants, the Shard has a number of office occupants, including investment bank Duff & Phelps and the venture capital group Foresight. More →

June 5, 2014

Record uptake of flexible working masks what is really changing about the way we work

by Mark Eltringham • Comment, Flexible working, Technology

This week the Office for National Statistics has released new figures which show that flexible working is at a record high in the UK. The headline figure from the ONS is that 14 percent of the UK workforce now either work at home full time (5 percent) or use their home as a base (8.9 percent). This represents a 1.3 million increase over the six years since the onset of the recession. The report shows that those working from home are typically skilled, older (half between the age of 25 and 49 with 40 percent of over 65s classed as homeworkers) and better paid than the average worker (30 percent higher than the national average). The Government is claiming it as a victory for the promotion of flexible working through legislation and the TUC as a sign of the increasingly enlightened approach of bosses in helping employees find a better work life balance. And they’re both wrong.

June 2, 2014

Flexible working might help firms to deal with World Cup fever, claims ACAS

by Mark Eltringham • Flexible working, Legal news, News, Technology, Workplace

While FIFA works out whether it wants to dig itself in deeper or climb out of its own hole in addressing the World Cup bribery scandal, thoughts in the business world about this Summer’s quadrennial festival of football turn, yet again, to the matter of how to deal with it all. One of the first up with suggestions this time is the UK employment conciliation service agency ACAS which thinks the answer no longer lies in turning a blind eye to what people get up to, but instead working around it. They are urging firms to allow staff to work flexibly during the World Cup so they can watch games with minimal disruption to business. ACAS last month issued new guidance on flexible working in advance of a change in the rights of workers to request flexible working at the end of June, and is now suggesting that flexible working will help to reduce absenteeism and disruption during the tournament in Brazil which begins on June 12.

May 29, 2014

What is expense management costing you and your business?

by Richard Gyles • Comment, Workplace

Time is money. That’s why organisations are placing an ever-growing emphasis on improving productivity and streamlining administrative processes to encourage employees to focus on value-added activities. So I’m staggered by how many otherwise forward-thinking companies are still reliant on old-fashioned, paper-based expense management processes. Expenses are an obvious time-sink for claimants themselves and is often portrayed as a dull task; but badly managed expense processing costs employees and businesses money. A survey conducted by Access aCloud has discovered that employees are losing £45 a year owing to interest charges due to the waiting period of reimbursement – with a collective £2.1 billion lost by 46 million workers each year. In the UK, the average waiting time for expenses to be paid is 3.3 weeks. However, the survey revealed that over 20 per cent of people spend 6.3 weeks chasing their employer for their claims to be paid. More →

May 28, 2014

Money alone isn’t enough to attract and hold on to Gen Y employees

by Jessica Pryce-Jones • Comment, Flexible working, Workplace

The retention of Gen Y employees is key for all organisations. No organisation wants to invest in their next generation of management only to find that they leave, and someone new needs to be trained. But the 20-30 year old workers of Gen Y exhibit a new-found job mobility. Which makes for a ticking time-bomb of potential cost and disruption to their employers. The iOpener Institute has gathered and studied questionnaire responses from over 30,000 professionals across the world, gaining insights into how employers can retain their Gen Y talent. The research clearly shows that while pay and financial rewards are important to Gen Y (i.e. they are not prepared to be under-paid for their work), there is no significant correlation between increased levels of pay and greater talent retention.

May 28, 2014

Goodbye 9-5: flexible working practices help retain and attract staff

by Sara Bean • Flexible working, News, Technology

Tech savvy connectors @ Oliver Preston

New ways of working are being fuelled by employees desire to take greater control of their lives. Over three-quarters (77%) of respondents in a survey by YouGov for Virgin Media Business said that remote working helps them address their work-life balance and almost four in five employees (78%) believe companies today need to offer it to attract and retain staff. As part of the research, psychologist Professor Cary Cooper reveals remote workers fall into four groups which range from ‘beginners’ to tech savvy ‘connectors.’ He stresses the need for employers to not only kit out their employees with the technology they need to work remotely, but also to educate them on flexible working best practice tips and guidelines because: “Ultimately this will help them ensure there is consistency across employees’ standard of work regardless of location, and will also ensure they remain as productive as possible.” More →

May 27, 2014

A third of UK workers would welcome a digital assistant to free up their time

by Mark Eltringham • Comment, News, Technology

In the 2008 Pixar film WALL-E, humans have fled the planet they have destroyed in an orgy of garbage-generating mass-consumerism and been reduced to morbidly obese, sedentary lumps living vicariously through screens and whose every need is catered for by the machines around them. Well, they say the best science fiction is really about the present day and sure enough, it appears that many of us are perfectly happy with the idea of suckling at the galvanised teat of a robot overlord. A new survey carried out by ClickSoftware claims that a third of UK employees would welcome the idea of having a personal digital assistant to help them carry out everyday tasks. Over half (58 percent) hope that intelligent apps will take on at least a tenth of their workload in the future, especially those tasks considered mundane and repetitive such as administration, work scheduling and planning journeys.