December 5, 2023

Firms on both sides of the pond are sluggish in uptake of generative AI

One year on from the launch of Chat GPT, new data from Slack based on 10,000 global workers (including 1,000 the UK) suggests that UK companies believe there is much greater urgency to adopt Generative AI at work than US companies – yet uptake remains sluggish in both markets. According to the study, 61 percent of UK workers believe there is a high or existential need to incorporate Generative AI into work compared to just 44 percent of US workers who feel the same. More →

December 4, 2023

Women value work-life balance more than men – unless they are a manager

by Neil Franklin • News, Wellbeing

Women value their work-life balance much more than men do when at a junior-level on average, but not at the managerial-level, according to new research by Durham University Business School. The researchers also found that women on the whole were much less satisfied within their job roles than male colleagues who held the same positions. More →

November 30, 2023

MillerKnoll issues 2023 Better World Report, detailing strides to design a better world

by Freddie Steele • Company news

MillerKnoll, the global collective of dynamic design brands, has published its 2023 Better World report, detailing the company’s goal to design a better world through sustainability, community impact, and diversity, equity, inclusion, and belonging (DEIB). In 2021, following Herman Miller’s acquisition of Knoll, Herman Miller was renamed MillerKnoll, and the brands’ shared legacies of sustainable and inclusive design were brought together. This report provides metrics and details of initiatives launched by the collective of brands.

November 29, 2023

Creating the epicentre: unlocking the untold benefits of next-generation office spaces

by Nathan Thomas • Comment, Flexible working, Property, Technology

Many associate the notion of futuristic office spaces, filled with equipment like sleep pods and beer taps, with companies that have a young workforce or challenger brand identity. The association is often linked to tech giants like Google, which created quite a stir when it originally revealed its indoor slides. Whilst the inclusion of playground furniture in the office is not right for every business, the assumption that unconventional workspaces should be limited to unconventional companies simply isn’t true. More →

November 28, 2023

Half of deskless workers suspect they are invisible and expendable

by Neil Franklin • Flexible working, News

Over half of UK based ‘deskless’ workers (51 per cent) say they’re viewed as expendable by their employer. Plus, almost a third (32 per cent), feel that their corporate, desk-based colleagues regard them as inferior. These are the findings from O.C. Tanner’s 2024 Global Culture Report which gathered data and insights from more than 42,000 employees, leaders, HR practitioners, and executives from 27 countries worldwide including 4,818 from the U.K (of which 1,734 are deskless). More →

November 28, 2023

Unpicking the retrofit enigma

by Mark Eltringham • Briefing, News, Property, Workplace design

Earlier this year, a report from building consultancy Mace advocated for a retrofit first principle for buildings. The report highlighted how non-domestic buildings in the UK make up about an eighth of the country’s building stock but account for around a quarter of the country’s carbon emissions. The solution argued for in the report was to look at how best to retrofit around 3.5 million such buildings over the next ten years. We explore many of the issues around this crucial subject in this supplement produced in partnership with BVN. It represents both a snapshot of the current conversations about retrofit while pointing a way ahead. This one will run and run, but we need to get it right. More →

November 27, 2023

Council employees working from home are committing fraud with second job

by Neil Franklin • Flexible working, News, Public Sector

The UK Government’s National Fraud Initiative is looking into a number of local authority employees who have been caught ‘moonlighting’ while they were supposed to be working from home for the council. The NFI considers this a form of fraud because it is seen as working multiple contracts without the knowledge of employers and contrary to their terms of employment. Multiple contract working is seen as fraud when people who are paid to work full time, split their days between two or more employers without their knowledge. More →

November 27, 2023

From the archive: The role of workplace design in employee engagement ⁰

by Serena Borghero • Features, Wellbeing, Work&Place, Workplace design

Originally published six years ago, this feature is currently the most read story ever on the website with around 50,000 readers. A global study by my own firm Steelcase has found that one-third of workers across 17 of the world’s most important economies are actually disengaged. The findings make worrying reading for employers around the world, as engagement is so demonstrably linked to business critical outcomes such as employee retention, productivity and even profits. It certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees. More →

November 24, 2023

The final word on… workplace trends

by Mark Eltringham • Comment, Flexible working, Workplace design

You would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you would, given the number that have appeared – and are appearing -elsewhere. Each firm perhaps convinced they are saying something original, unique or interesting, or maybe simply convinced they stand out in some way, while pushing the same timid, stale narratives about the workplace. They will proliferate over the next month or so at the turn of another year. More →

November 22, 2023

Business leaders who screw up struggle to own up and learn from their mistakes

by Neil Franklin • Business, News

Leaders making mistakes can be costly not only to the organisation, but also to their own job security, which makes it difficult for them to admit when there’s been an error. However, new research from emlyon business school shows that there are some techniques CEOs can use to frame these mistakes, in order to ensure they keep their jobs, but also make changes in their organisation. When there is this clear trade-off between admitting a mistake and potentially losing power and control in the organisation, it is important that CEOs use their language effectively to create a safe space for themselves in the organisation – but how can they do so? More →

November 21, 2023

Most business leaders think generative AI will be a boon for employees

by Neil Franklin • AI, News, Technology, Workplace

Four out of five (81 percent) business leaders in the UK say Generative AI will benefit their employees, according to new research from LinkedIn. The top ways that UK executives believe Generative AI will benefit employees is by removing boring, repetitive tasks (64 percent), increasing productivity (52 percent) and freeing up time for bigger and more creative thinking (59 percent), according to the poll. One in three (31 percent) also believe that the rise of Generative AI will create brand new roles at their organisation. More →

November 20, 2023

Oscillate wildly between the death of the office and the death of hybrid working

by Mark Eltringham • Comment, Flexible working

It’s March 2020, very early days of lockdowns and the first catastrophising headlines appear. Is this the death of the office? Is this the death of handshakes? Is this the death of the open plan? I dismissed them at the time in this piece from March the 19th, citing Betteridge’s Law which states: “any headline that ends in a question mark can be answered with the word no”. More →