Search Results for: resilience

Perils of sitting + Meeting change with resilience + Root causes of stress 0

Insight_twitter_logo_2In this week’s Newsletter; Gary Chandler argues we are witnessing a new era for office design; Neil Franklin wonders who fares best when working remotely; Mark Eltringham unpicks the facts from fiction on the dangers of sitting; suggests the ways we can break ourselves out of groupthink and delves into a report which suggests order and disorder are perfectly functional ways for firms to operate. The overwhelming majority of UK employees are working beyond their contracted hours; employers’ views on the causes of workplace stress differ from employees; managers struggle with the fall-out from crises; and despite the prospect of a female PM, the boardroom remains out of reach for many business women. Download our new Briefing, produced in partnership with Boss Design on the link between culture and workplace strategy and design; visit our new events page, follow us on Twitter and join our LinkedIn Group to discuss these and other stories.

Ability to meet failure with resilience is a vital management skill

Ability to meet failure with resilience is a vital management skill 0

Management resilience

The political fallout since the Brexit vote has left many feeling that the UK’s politicians could do with brushing up their leadership skills and prompted debate on whether some of those whose ambitions have been derailed might bounce back. A timely report from the Chartered Management Institute offers advice on the management skills they might need to employ in times of uncertainty. The report claims that within the world of business, unsupportive cultures leave managers to struggle with the fall-out from crises. Most managers (94 percent) have faced crises during their career, but only half (55 percent) have handled them professionally, according to Bouncing Back: Leadership lessons in resilience. The absence of professional management ranks as a major factor in the cause of crises in the survey of 1,100 managers; 78 percent blamed a lack of support from senior management and 68 percent cited culture failure as responsible.

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AI isn’t turning robots into humans, it’s turning humans into robots.

AI isn’t turning robots into humans, it’s turning humans into robots.

in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like.In all the conversations, debates and shouting matches about AI that continue to dominate the internet, there is much talk about the insidious danger of anthropomorphising AI. There is something chilling about the deliberate stumbles, inflections and hesitations that are put into AI communications, to try and convince people that they are talking to a sentient being. Explanations of AI deliberately use language such as ‘the model understands’ to make us believe that AI is developing a human level of learning, as that is more appealing than saying ‘the algorithm predictions are expanding’ (and neatly glosses over the increasing error rates and hallucinations). However, in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like. (more…)

New book explores the emotional side of organisational change

New book explores the emotional side of organisational change

Leadership consultant and change specialist Jennifer Bryan has launched a new book examining the often-overlooked emotional dimension of organisational change. The Emotional Side of Organizational Change: How to Survive and Thrive focuses on how leaders can better support people through uncertainty, transformation and disruption by placing human emotion at the centre of change strategies. (more…)

Faking positivity at work is causing leaders to burn out

Faking positivity at work is causing leaders to burn out

Being forced to fake their emotions in the workplace is causing leaders to burn out, according to new research by emlyon business school. The researchers say that this ‘surface acting’ creates a scientifically proven exhaustion loop that drains the very resources necessary to function well in interpersonal environments. As a result, cognitive capacity declines, authenticity erodes, and team trust suffers in ways that makes engaging in leadership more difficult in the future. (more…)

Furniture industry invited to explore how sustainability can drive commercial success

Furniture industry invited to explore how sustainability can drive commercial success

The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is inviting furniture and furnishings professionals to attend ‘Making Commercial Sense of Sustainability’, a one-day industry eventThe Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is inviting furniture and furnishings professionals to attend ‘Making Commercial Sense of Sustainability’, a one-day industry event focused on turning environmental responsibility into commercial opportunity. Taking place on Thursday 19 March (11:00am – 4:00pm) at Furniture Makers’ Hall, London, the event will bring together business leaders, sustainability experts, manufacturers, designers and specifiers to examine how sustainability can be embedded into business strategy in a way that supports growth, resilience and long-term profitability. (more…)

The coming year will see a recalibration of the workplace, report suggests

The coming year will see a recalibration of the workplace, report suggests

WORKTECH Academy has published a new trends report setting out what it describes as the key forces reshaping work, workplace and workforce strategy in 2026.WORKTECH Academy has published a new trends report setting out what it describes as the key forces reshaping work, workplace and workforce strategy in 2026. The report, The World of Work in 2026, claims to identify twenty trends grouped into four “megatrends”: Human Performance Reset, Workplaces Without Walls, Sustainable Growth and Back to Basics. Together, they suggest organisations are moving away from short-term fixes and “spectacle”, and towards building long-term resilience through adaptability and human capability. (more…)

Sleepless nights are taking a toll on UK workers

Sleepless nights are taking a toll on UK workers

Widespread sleepless nights are undermining workplace performance across the UK according to findings of a survey released by the Mental Health FoundationWidespread sleepless nights are undermining workplace performance across the UK according to findings of a survey released by the Mental Health Foundation. The poll of 2000 UK adults aged 18+ found that the average person only gets three nights of good quality sleep per week.  This lack of meaningful rest has resulted in one in three UK workers (33 percent) admitting that poor sleep makes it harder to concentrate at work while more than one in five (22 percent) shared that tiredness has led them to make more mistakes than usual. One in eight respondents (13 percent) reported having fallen asleep at work. (more…)

How leadership can drive positive changes in workplaces

How leadership can drive positive changes in workplaces

Leadership has the power to reconnect people to their workplaces, rebuild trust, and create environments where employees feel motivated to contribute.The contemporary American professional landscape is at a turning point. While people are sticking with their employers, they feel more disconnected than ever. Gallup calls this the ‘Great Detachment’. (more…)

Actionable workplace wellness initiatives for small businesses

Actionable workplace wellness initiatives for small businesses

Wellness initiatives, however, can serve as a practical and powerful solution. When done thoughtfully, they help reduce stress, improve morale, and create a work environment where people feel supportedAmerican workplaces are going through big changes now. Employee engagement has hit a ten-year low. Small businesses often feel these pressures more intensely than large corporations. Limited resources make turnover and declining morale especially difficult for small firms. When even one employee feels overwhelmed or disengaged, the impact can ripple through an entire team.

Wellness initiatives, however, can serve as a practical and powerful solution. When done thoughtfully, they help reduce stress, improve morale, and create a work environment where people feel supported rather than stretched thin.

In this article, we’ll share a few actionable workplace wellness initiatives that can help you foster healthier habits, stronger engagement, and long-term resilience.

 

 

1 Encourage Flexible Work Options

The traditional nine-to-five office hours are quickly becoming a thing of the past. Many employees now value flexibility just as much as salary. Flexibility helps your team balance their work and their actual lives. This reduces stress and prevents that burnout we all fear.

Around 76% of businesses in the UK already offer flexible work options to their employees.

You do not have to go fully remote if that does not fit your small business’s model. There are so many ways you can give your team more control over their time. One common way is to offer telecommuting or remote work. This lets people work from home some or all of the time. It saves them a long commute and saves you on office costs.

If your team needs to be in the office, try flexible hours or flextime. This lets them choose their own start and finish times. You can also look into compressed workweeks. This is where employees work their 40 hours in fewer days.

A popular choice is working 10 hours for 4 days. This gives them a 3-day weekend every single week. This model is great for high-workload industries, such as retail, healthcare, or manufacturing.

 

2 Foster Happiness with Growth Opportunities

People want to feel like they are moving forward. When employees feel stuck, they start looking for the exit. Offering growth opportunities is a huge part of wellness. It keeps the mind sharp and reduces stress about the future.

For a small business, you might not have a big training budget. That is okay. You can check out the Small Business Association (SBA) Learning Platform. It offers online courses on everything from managing a team to marketing for free. Then there is SCORE. This is a network of retired executives who offer free mentoring.

For those looking to advance their careers, you could offer partial tuition reimbursement for continuing education.

Healthcare roles offer a relevant example. Nurse practitioners are expected to remain in high demand through 2031. Many bedside nurses aspire to move into these advanced practice roles.

Supporting an employee who wants to pursue an MSN-FNP degree can make that goal far more attainable. MSN-FNP stands for Master of Science in Nursing–Family Nurse Practitioner. Rockhurst University explains that this program helps registered nurses transition into primary care for patients of all ages.

Many universities now offer the MSN-FNP degree online. By opting for online degrees, employees can continue working while expanding their skills. Supporting education like this builds loyalty, confidence, and a healthier, more engaged workforce.

 

3 Create a Comfortable and Healthy Physical Workspace

The physical office environment directly affects how people feel. Small changes in lighting and furniture can boost productivity. These improvements prevent chronic pain and eye strain.

As a small business, you do not need a total redesign to make a difference. You just have to be creative with your space.

Sitting for too long can lead to chronic back pain. Ergonomic chairs support the spine and reduce physical fatigue. High-end chairs are expensive, but there are cheaper options. Lumbar support cushions can make a standard chair better.

Standing desks allow employees to switch positions all day. Standing desk converters are a great low-cost alternative.

Lighting is often overlooked in workplace design. Poor light causes digital eye strain for many workers. This is known as computer vision syndrome or CVS. Data shows that nearly 70% of workers suffer from CVS. Symptoms include headaches, blurred vision, and dry eyes.

Combine overhead and adjustable task lights to customize their environment to prevent discomfort.

Plants lower stress and improve the air we breathe. They can even absorb radiation from our electronic devices. Bring in plants like pothos and snake plants. These are quite affordable and nearly indestructible in an office setting.

Small Steps, Big Impact

Workplace wellness doesn’t require a big budget or a long list of policies. For small businesses, it’s about intention, consistency, and genuine care.

You do not have to do it all at once, however. The key is to start small. Pick one or two initiatives that feel doable right now and build from there. Over time, these small actions create a culture where people feel supported, not just as employees, but as humans. And when your people thrive, your business does too.

Addressing the problem of burnout in high stress industries 

Addressing the problem of burnout in high stress industries 

This article will explore the root cause of burnout, which often goes unnoticed and unaddressed. You will gain insights into what the early signs look like and how a sustainable workplace design can help reduce unnecessary strain on employees.What would happen if a bridge constantly supports a stream of traffic over time? No matter how robust or well-built it is, there will come a time when the materials begin to strain, revealing cracks and deeper structural issues.  Now, high stress industries tend to operate in a similar manner. Employees, acting as the bridge, may crumble under the continual weight of increasing workloads. Inevitably, burnout awaits at the end of the rope, something which serves as a warning of an overextended system.

This article will explore the root cause of burnout, which often goes unnoticed and unaddressed. You will gain insights into what the early signs look like and how a sustainable workplace design can help reduce unnecessary strain on employees.

 

 

Burnout As a Signal of Systemic Imbalance 

For the longest time, burnout has been viewed as an individual failure to cope. However, the fact that this condition is so persistent across industrial sectors reveals something far more structural.

Personal resilience, or lack thereof, becomes secondary when exhaustion and disengagement are reported across roles and sectors. By this stage, burnout has turned into a system-level signal that organizational demands have drifted out of alignment with human capacity.

A 2025 report showed that 72 percent of employees reported moderate to high levels of work-related stress. This marked the highest figure recorded in the past six years. Another independent research conducted the same year discovered that 66 percent of employees were experiencing some form of burnout.

The truth is that certain industries are known to be high-stress, including education, healthcare, emergency services, finance, and technology. When burnout is reported across these, it’s a sure sign that the operating models are relying on endurance rather than sustainability.

Since time pressure and emotional labor are treated as inherent to such sectors and the roles therein, burnout goes largely unaddressed. Common indicators of systemic imbalance include:

  • Workloads remain high despite changing demand cycles.
  • Recovery time is treated as optional.
  • Professionals are given high responsibilities with limited control or discretion.
  • Crisis conditions become normalized, masking long-term risk.
  • Moral and emotional strain occur, especially where workers cannot meet professional standards consistently.

Interestingly, burnout first appears among the most capable employees, those most invested in the outcomes. This should ring alarm bells, but sadly, many continue to see it as an individual issue. It’s time to understand that burnout is an early warning that the system itself is operating beyond sustainable limits.

 

How Workforce Shortages Intensify Burnout Cycles 

It’s important to note that high-stress industries also suffer from workforce shortages alongside burnout. This means the two are not separate challenges. When staffing levels are inadequate, the result is sustained pressure on remaining employees, no matter the market demand.

Staffing gaps go beyond redistributing work. They reshape job conditions in such a way that burnout only gets worse. The scale of this problem is most evident in the healthcare sector. As per a 2025 report, 72 percent of hiring professionals reported ongoing staffing shortages in their facilities.

What’s more is that such conditions are expected to continue in the near future. When more than two-thirds of managers cannot find enough qualified applicants to fill their vacancies, we can understand that the problem is real.

Under such circumstances, burnout tends to intensify through the following mechanisms:

  • Workloads don’t get reduced, just redistributed. The remaining staff have to work harder to complete the additional tasks generated due to high demand.
  • The work environment continues to stay fast-paced and high-stakes.
  • Experienced staff members spend more time covering direct services and less on mentoring or decompression.
  • Since shortages persist, the workforce doesn’t get replenished properly.
  • As the existing employees strain under pressure, that in itself fuels burnout and attrition rates.

 

Rethinking Talent Pipelines in High-Stress Sectors 

If organizations operating across high-stress industries are somehow able to replenish and sustain their workforce, that should provide some relief from burnout. The problem is that traditional talent pipelines, particularly in sectors like healthcare, emergency services, and education, were built for linear careers and predictable demand.

Under prolonged pressure, these models struggle to respond quickly enough. As a result, existing staff members are left to absorb the ongoing gaps. Many organizations are now reconsidering how people enter demanding professions in the first place.

In other words, many have decided not to rely solely on early-career entrants. Mid-career transitions and return-to-practice routes are also becoming a part of broader workforce strategies. For instance, in healthcare, career changers with a university degree in other disciplines can also pick up nursing training.

Within this context, online second-degree accelerated BSN programs have emerged as one example of how talent pipelines are being restructured. These programs lead to a Bachelor of Science in Nursing, the standard qualification for registered nurses.

As Elmhurst University shares, students with a prior Bachelor’s in any other discipline will earn their basic nursing degree within 16 months. The online structure addresses burnout in ways that traditional programs may not, as follows:

  • Trainees can stay partially employed while they complete their coursework.
  • The workforce across crucial, high-stress sectors can be replenished faster.
  • Candidates across different regions and demographics can have access to learning.
  • Organizations are able to avoid cyclic depletion caused by pulling staff out for upskilling or retraining.

Such adaptations can reduce the duration and intensity of understaffing across high-stress sectors. However, pipeline flexibility alone cannot resolve burnout. Parallel improvements in workload design and staffing support are also needed. Otherwise, the system already operating beyond sustainable limits will keep feeding itself.

 

Moving From Wellbeing Rhetoric to Sustainable Work Design 

Addressing burnout through well-being initiatives has become commonplace across high-stress industries. The world is all too familiar with wellness apps and stress management workshops. These interventions do provide short-term relief for individuals. However, they do little to tackle the root of the problem: systemic drivers such as chronic understaffing and excessive workloads.

According to Gallup’s State of the Global Workplace 2025 report, only 33 percent of employees worldwide said they were thriving. 58 percent were struggling to cope, and 40 percent even experienced significant stress “a lot of the previous day.” Such trends cut across sectors, showcasing that burnout and disengagement are not merely isolated personal challenges.

The need of the hour is sustainable work design that addresses how work is structured and paced. Key elements of this include the following:

  • Realistic workload distribution to ensure tasks are aligned with staffing levels and capacity
  • Predictable scheduling that reduces last-minute changes, which could erode recovery time
  • Built-in recovery periods to protect rest as a structural requirement
  • Clarity of roles to prevent overload that results from blurred responsibilities
  • Feedback loops that adjust workflows before the strain escalates

This type of design views burnout as a signal of system failure, rather than an individual employee’s weakness. High-stress industries cannot afford to consider this design as an optional enhancement.

The same is critical to stabilizing teams and protecting workforce capacity so as to mitigate long-term burnout. This is especially important as recent research has emphasized that organizations need to adapt workforce structure and skills to evolving demands.

With that being said, organizations also need to factor in anticipated future pressures, not just current workforce strain. This means the next frontier lies in intelligent workforce design. It would include predictive workload modeling and cross-training of teams for flexibility.

As digital tools and remote learning expand access, changes in workplace policy and culture can help prioritize sustainable work practices. This is crucial because the future of high-stress industries depends on proactive, structural solutions if burnout is to become a thing of the past.

BCO calls for paradigm shift as regional cities fall behind on sustainable offices

BCO calls for paradigm shift as regional cities fall behind on sustainable offices

A widening gap in the availability of highly sustainable offices across the UK is putting the economic prospects of smaller regional cities at risk and could undermine national net-zero goalsA widening gap in the availability of highly sustainable offices across the UK is putting the economic prospects of smaller regional cities at risk and could undermine national net-zero goals, according to new research from the British Council for Offices. The report, Viability and Sustainability in the Regions, warns that a large share of office space outside major centres may become economically obsolete if current trends continue. It suggests this could lead to what it describes as “sustainability gentrification”, with organisations unable to find space that meets their ESG commitments in cities such as Exeter, Newcastle and Sheffield. (more…)