March 17, 2017
Artificial intelligence to go mainstream in the workplace by 2020, claims report 0
A new report by Tata Consultancy Services claims that 84 per cent of companies worldwide already see artificial intelligence as essential to their competitiveness while half see the technology as ‘transformative’. The study Getting Smarter by the Day: How AI is Elevating the Performance of Global Companies is based on interviews with 835 major businesses worldwide. It focuses on the current and future impact of Artificial Intelligence (AI) and found that the biggest adopters of AI today are, not surprisingly, IT departments, with two-thirds (67 percent) of survey respondents using AI to detect security intrusions, user issues and deliver automation. However, by 2020, almost a third (32 percent) of companies believe AI’s greatest impact will be in sales, marketing or customer service, while one in five (20 percent) see AI’s impact being largest in non-customer facing corporate functions, including finance, strategic planning, corporate development, and HR.







Gig economy workers are as likely to be satisfied with their work as workers in traditional employment, according to a major new survey published today by the CIPD which provides the first robust estimate of the size of the gig economy. Currently, 4 percent of UK working adults aged between 18 and 70 are working in the ‘gig economy’, which means approximately 1.3 million people are engaged in ‘gig work’ according to ‘To gig or not to gig: Stories from the modern. The report, which is based on a survey of 400 gig economy workers and more than 2,000 other workers, as well as 15 in-depth interviews with gig economy workers found that nearly two-thirds (63 percent) believe the Government should regulate to guarantee them basic employment rights and benefits such as holiday pay. But the research also found that, contrary to much of the rhetoric, just 14 percent of respondents said they did gig work because they could not find alternative employment.


















March 8, 2017
In a crowd of truths, we can discern and reclaim what it means to be human 0
by Neil Usher • Comment, Facilities management, Technology, Workplace design
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