Search Results for: technologies

Firms are ignoring the needs of people in the adoption of AI, and it will cost them

Firms are ignoring the needs of people in the adoption of AI, and it will cost them

Companies that fail to adopt a people-focused approach to artificial intelligence risk losing their best AI employees within the next two years, according to new research from Gartner. The analyst firm predicts that by 2027, half of enterprises without a “people-centric strategy” will see top talent leave the organisation. The warning reflects growing concern that many organisations are pursuing AI deployment primarily through cost reduction and automation rather than workforce development. Gartner argues that firms focused solely on replacing jobs with the technology are unlikely to achieve the long-term returns they expect. (more…)

Microsoft report claims AI agents will reshape organisations and redefine knowledge work

Microsoft report claims AI agents will reshape organisations and redefine knowledge work

Microsoft’s latest Work Trend Index report suggests that organisations are entering a new phase in the evolution of knowledge work, in which artificial intelligence agents become embedded in everyday operations and employees take on supervisory roles over digital systemsMicrosoft’s latest Work Trend Index report suggests that organisations are entering a new phase in the evolution of knowledge work, in which artificial intelligence agents become embedded in everyday operations and employees take on supervisory roles over digital systems. The study, based on a survey of 31,000 workers across 31 countries alongside labour market data and productivity signals, suggests that this shift is already underway and could accelerate rapidly over the next few years. (more…)

Uncontrolled use of AI in organisations linked to rising risk and slower returns

Uncontrolled use of AI in organisations linked to rising risk and slower returns

New polling from Lenovo suggests that the widespread, and often unregulated, use of artificial intelligence in organisations is creating operational risks, increasing costs and slowing the return on investment from AI initiatives. The company’s latest Work Reborn Report, based on a survey of 6,000 employees worldwide, claims that more than 70 percent of employees now use AI tools on a weekly basis. Up to a third of this activity is taking place without formal oversight from IT departments, contributing to the growth of so-called shadow AI. (more…)

AI has yet to have any significant impact on UK employment levels

AI has yet to have any significant impact on UK employment levels

A new report suggests that fears of AI triggering widespread job losses in the UK have yet to be borne out by evidenceA new report suggests that fears of artificial intelligence triggering widespread job losses in the UK have yet to be borne out by evidence, with little indication so far of major disruption to employment. The study, published by think tank The Centre for British Progress, examines labour market data since the rapid emergence of generative AI tools and finds no clear signs that the technology has led to large-scale displacement of workers. Despite frequent predictions that AI could significantly reshape or reduce the workforce in the near term, the report concludes that such effects are not yet visible in aggregate employment trends. (more…)

Global office fit-out costs rise as geopolitical pressure and AI reshape workplaces

Global office fit-out costs rise as geopolitical pressure and AI reshape workplaces

The cost of fitting out office space around the world has risen by up to 6 percent over the past year, as geopolitical instability and growing technological demands combine to reshape corporate real estate strategies, according to new research from JLL. The firm’s 2026 Global Office Fit-Out Cost Guide, which analyses 68 cities, identifies a complex mix of factors behind the increase, including higher energy prices, supply chain disruption and ongoing shortages of skilled labour. (more…)

Study confirms that digital tools blur boundaries between work and personal life

Study confirms that digital tools blur boundaries between work and personal life

A new academic study confirms something you probably already know: digital tools are eroding the boundary between work and personal life.A new academic study confirms something you probably already know: digital tools are eroding the boundary between work and personal life. According to the new research, things are getting worse and we experience constantly growing psychological strain as a result of an always on working culture. The study, published in the International Journal of Electronic Finance, finds that widespread use of information and communication technologies such as smartphones, laptops and cloud platforms has enabled greater flexibility but also extended work into nearly all aspects of daily life. (more…)

Employee engagement falls worldwide as AI investment fails to deliver productivity gains

Employee engagement falls worldwide as AI investment fails to deliver productivity gains

Global employee engagement has declined for a second consecutive year, despite rapid investment in artificial intelligence, according to Gallup’s latest State of the Global Workplace report.Global employee engagement has declined for a second consecutive year, despite rapid investment in artificial intelligence, according to Gallup’s latest State of the Global Workplace report. The study, based on one of the largest ongoing surveys of employee experience, suggests that organisations are struggling to translate technological change into measurable improvements in performance or working life. Employee engagement fell to 20 percent in 2025, down from a peak of 23 percent in 2022 and its lowest level since 2020. This decline has significant economic implications, with Gallup estimating that low engagement costs the global economy around $10 trillion in lost productivity, equivalent to 9 percent of global GDP. (more…)

How the 21st Century office was born in post war Europe

How the 21st Century office was born in post war Europe

Central Beheer Building There was a curious addition to a 2016 report on the Top 10 Technologies Driving the Digital Workplace from tech researchers Gartner. It wasn’t a technology at all but rather a slightly obscure office design concept that originated in Hamburg in the late 1950s, but which tells us a lot about how we work in the 21st Century office, according to Gartner. Its history lies with the German consulting firm Quickborner. Led by the brothers Eberhard and Wolfgang Schnelle, the firm applied the egalitarian principles of the post war world and rejection of the scientific management theories that had created the familiar factory-like rows of desks that had come to dominate open plan offices to create something more in tune with the new age.

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AI adoption slows in workplaces despite hype and massive investment

AI adoption slows in workplaces despite hype and massive investment

Corporate adoption of artificial intelligence (AI) appears to be slowing, raising questions about the pace at which the technology will deliver economic returnsCorporate adoption of artificial intelligence (AI) appears to be slowing, raising questions about the pace at which the technology will deliver economic returns, according to a new analysis of data in The Economist. Figures quoted from the US Census Bureau suggest that the proportion of employees using AI at work has edged down to around 11 percent in recent weeks. The decline is most notable among larger organisations with more than 250 staff, where uptake had previously been stronger. The findings indicate that, three years into the current wave of generative AI development, business demand may be less robust than anticipated. (more…)

The British seem more worried about robots than anybody else

The British seem more worried about robots than anybody else

British adults are more anxious about robots than people in any other major economy, according to a new global studyBritish adults are more anxious about robots than people in any other major economy, according to a new global study which suggests the unease may stem from a lack of exposure to the technology in everyday life. The research, published by technology firm Hexagon, is based on a survey 18,000 people across nine countries for its Robot Generation report. It found that 52 percent of adults in the UK say they worry something might go wrong when they think about interacting with robots. The global average is 42 percent, while in South Korea the figure is just 29 percent. (more…)

AI users report stronger workplace connections, according to Gensler survey

AI users report stronger workplace connections, according to Gensler survey

New research from Gensler suggests that employees who make the greatest use of artificial intelligence tools are also among the most connected to their colleagues, challenging assumptions that increased use of technology leads to more isolated ways of working.New research from Gensler suggests that employees who make the greatest use of artificial intelligence tools are also among the most connected to their colleagues, challenging assumptions that increased use of technology leads to more isolated ways of working. The firm’s 2026 Global Workplace Survey gathered responses from more than 16,400 office workers across 16 countries. Around 30 percent of respondents were identified as “AI power users”, defined as people who regularly use AI tools in both their work and personal lives. (more…)

AI will either save work or destroy it. Apparently.

AI will either save work or destroy it. Apparently.

It's too early to know what precise impact AI will have on jobs, writes Jo Sutherland. Fortunately for us, the future is still ours to shapeAs someone who works at the intersection of communications and responsible AI, I spend a lot of time thinking about how emerging technologies are explained, sold, feared, embraced and misunderstood. Nowhere is that more palpable than in conversations about AI and the future of work, where certainty is sometimes projected before it’s earned. Over the past few months alone, taking part in debates at both the Westminster Employment Forum and the University of Cambridge, I’ve been struck by just how wide the spectrum of opinion still is. Depending on who has the floor, AI is framed either as a magical productivity fix or an existential threat to jobs. The reality probably lies somewhere in the middle. (more…)